Roseate Ratchada Reviews

If you don't wish to ruin your holiday, I recommend you avoid this place. I never enjoy writing negative reviews, but the service in this hotel is unbelievable. I would give this -1000 if I could. Housekeeping kept me waiting over 2 hours to clean the room, telling me to wait 4 times. When they finally came, they did not change the bedsheets. I know this because I sat in the room waiting while they tidied up. When asked, they responded that they only change the sheets once every 3 days. Housekeeping left their cleaning tools in my bathroom. There was no toilet paper in the room when I checked in. There was a stench in the room despite it being a non-smoking room. I saw a cockroach. The counter staff at check in had the worst possible attitude. Imagine being greeted upon arrival with a sulk, like your presence is an inconvenience. Don't bother with the gym, the air conditioning doesn't work and neither do the machines. The area is hidden down some back alley lanes, and the neighbourhood dogs bark all night. The walls are also thin enough that you can hear all the sounds along the corridor at night. I don't care that the hotel is dated and the amenities are super basic, but it is really the ****** service that makes this place so grim.