ZhangJenny
June 27, 2022
The food was okay, but VERY overpriced. We ordered a creme brulee toast, breakfast parfait and a smoked salmon omelet as the breakfast. It charges 100 dollars. The room itself is just average, but you should expect that from a mediocre hotel. The check-in and checkout process took a LONG time, which made me very disappointed. Especially when we did the checkout, we waited there for more than half an hour, because of the long time for security check in our room and the two broken POS machines which were unable to return the deposit for us, we asked for cash, but they didn't agree with my proposal, but tried to fix the machines in front of us instead. The result is they were not able to fix it and the front desk gave us cash (They also spent a long time on doing this). We were in a rush to catch the shuttle, and we DID MISS OUR SHUTTLE. The manager was very unprofessional and irresponsive, and didn't even apologize whatsoever. Not gonna stay here again.