Oakwood Merdeka Bandung Reviews

Response from Property: Dear Archippo,Thank you for sharing your positive experience at FOX Harris City Center Bandung with us. We're thrilled to hear that our hotel was a pleasant choice for your business trip and that you enjoyed the convenience of having a plethora of street food options nearby.Ensuring a comfortable and convenient stay for our guests is always our top priority, and we're delighted that we could meet your expectations.We appreciate your kind words and look forward to welcoming you back for another successful business trip or perhaps a leisurely stay where you can further explore the vibrant street food scene in Bandung.Warm regards,Lily Siwu General Manager

Response from Property: Dear Sasha, thank you for your feedback! We appreciate your recognition of our central location. We're constantly striving to enhance our facilities, and your comments about the age of the property are duly noted. We're delighted to hear that our reception team made a positive impression on your stay. We value your input and hope to welcome you back soon for an even better experience.Warm regards,Lily SIWUGeneral Manager

Response from Property: Dear Valued Guest,Thank you for sharing your feedback following your stay at FOX Harris City Center Bandung. We regret to hear about your dissatisfaction with the towels and the cleanliness of the carpet.Your comments are valuable, and we take them seriously. We will address these issues promptly with our housekeeping team to ensure that the standards are met and maintained. Your comfort and satisfaction are of utmost importance to us, and we apologize for any inconvenience caused.On a positive note, we are pleased to know that you found the hotel's location favorable. We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future, providing you with an improved and more enjoyable stay.Warm regards,Lily SiwuGeneral ManagerFOX Harris City Center Bandung

Response from Property: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at FOX Harris City Center Bandung.We appreciate your honest assessment, and we regret to hear that the hotel's interior design did not meet your expectations. We apologize for any inconvenience you experienced during your stay, and we take your comments seriously.Your feedback is valuable to us, and we will use it to make improvements and enhance the guest experience. We understand that the parking facilities were limited, and we appreciate your understanding.If you have any specific suggestions or areas where you think we can enhance our services, please feel free to share them. We are committed to providing the best possible experience for our guests.We hope you will consider giving us another chance in the future. If you decide to stay with us again, we will do our best to ensure a more positive and enjoyable experience.Thank you for choosing FOX Harris City Center Bandung. We appreciate your patronage.Sincerely,General ManagerFOX Harris City Center Bandung

Response from Property: Dear Dicky Iswanto,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us at FOX Harris Bandung and found it to be a good place.Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your kind words and look forward to welcoming you back for another pleasant stay in the future.Warm regards,Lily SiwuGeneral ManagerFOX Harris Bandung

Response from Property: Dear Noviandi Ichsan, Thank you for taking the time to review your stay with us. We appreciate your feedback, and we are pleased to know that you had an overall positive experience during your stay at FOX Harris City Center Bandung. If you have any specific comments or suggestions for improvement, please feel free to share them with us. Your input is valuable as we continuously strive to enhance our services and exceed our guests' expectations. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Best regards, General Manager FOX Harris City Center Bandung

Response from Property: Dear Riska Nuramalia, Thank you for taking the time to share your experience of staying at FOX Harris City Center Bandung. We would like to express our sincere apologies for any inconvenience you may experience during your stay. We are very sorry to hear that the cleanliness of the rooms, especially the bathrooms, did not meet your expectations. Please rest assured that your input is very valuable, and we will immediately coordinate with our housekeeping team to make the necessary improvements. Regarding the issue of smoking rooms, we understand your concerns and will review our room allocation policy to better accommodate guests' preferences. Your input is valuable as it helps us identify areas for improvement. If there is anything else you would like to convey or discuss further, please do not hesitate to contact us directly. Once again, we apologize for any inconvenience you experienced, and we look forward to welcoming you back for a more positive experience in the future. Best regards, General Manager FOX Harris City Center Bandung

Response from Property: Dear Valued Guest, We really appreciate your time to provide a review regarding your stay at FOX Harris City Center Bandung. Glad to hear that you feel comfortable and rate our services and facilities as quite good. Every input from guests is very valuable to us, and we are committed to continuing to improve the quality of our services. If there are certain aspects that we can improve or pay further attention to, please let us know. Thank you again for your positive review, and we hope to welcome you back in the future for an even better experience. Best regards, General manager FOX Harris City Center Bandung