To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.8
Cleanliness3.9
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All reviews(111)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
King Suite with Sofa Bed
Checked in Feb 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Feb 29, 2024
We were very pleased with our stay at Springhill suites. The Valet gentleman, Akeem(?), was very helpful, polite and professional. Darrien was fantastic, accommodating, polite and professional. Answered my many questions with great suggestions. Our rooms were special, clean and comfortable. We enjoyed our breakfast, especially the eggs w/cheese.
Jean Francois Pohla Pohla
King Suite with Sofa Bed
Checked in Jun 2024
Business travelers
1 Reviews
3.0/5
Posted on Jun 6, 2024
The AC was very very loud I had to turn it out.
Guest User
One Bedroom Larger Corner Suite
Checked in Apr 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Apr 16, 2024
Nice food.
Guest User
King Suite with Sofa Bed
Checked in May 2024
Business travelers
37 Reviews
3.5/5
Posted on May 23, 2024
Overall it was ok, after all the price was not cheap. But the service attitude was really bad, they spoke in a low voice, and they were unwilling to answer me when I asked again. The next day I asked the front desk to help me book a car to the airport. I booked it for 6:50 the night before, but when I went there at this time in the morning, the same front desk said that I didn't tell them just now, so I thought I didn't want it, and then I had to wait for 22 minutes again, and the price was twice as much as the taxi we took from the airport!
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Guest User
Two Queen Beds Suite With Sofa Bed
Checked in Jul 2024
Family
13 Reviews
3.0/5
Posted on Jul 31, 2024
It's a place you'll never forget and you'll never want to go back again.
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Guest User
One Bedroom Larger Corner Suite
Checked in May 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jun 12, 2024
A historic building, converted from a post office, but very tasteful.
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Guest User
Two Queen Suite with Sofa Bed
Checked in May 2023
Family
30 Reviews
4.5/5
Great
Posted on Jun 27, 2023
The location of the hotel is in the Inner Harbor. It is convenient to travel. There are supermarkets around. Although the room facilities are a bit old and hygienic, the lobby is relatively high and large. The breakfast is acceptable. Overall satisfaction with the stay, recommended!
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Guest User
One Bedroom Larger Corner Suite
Checked in Mar 2025
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Mar 9, 2025
Very large room
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Yangshayang
Suite, Multiple Beds (Hearing Accessible)
Checked in Aug 2024
Business travelers
21 Reviews
2.0/5
Posted on Aug 31, 2024
Really ordinary and old
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Guest User
Two Queen Suite with Sofa Bed
Checked in Jul 2023
Business travelers
38 Reviews
5.0/5
Outstanding
Posted on Aug 29, 2023
It was my first time staying at Springhill and it was a great experience. The room is large with plenty of space. The refrigerator and microwave are very convenient for heating. The front desk service is great! Breakfast is also good, but the same every day. Will stay here next time!