MAMAKA by Ovolo

MAMAKA by Ovolo Reviews

MAMAKA by Ovolo

Jl. Pantai Kuta No.32, Legian, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
MAMAKA by Ovolo
MAMAKA by OvoloMAMAKA by OvoloMAMAKA by Ovolo
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MAMAKA by Ovolo Guest Reviews

4.3/5
Very Good
64 Reviews
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(64)
Positive reviews(59)
Reviews with photos/video(28)
Awesome stay(32)
Great service(25)
Clean and tidy(15)
Loved the beach(9)
Convenient for shopping(9)
Great swimming pool(8)
Close to beach(8)
Delicious breakfast(7)
Negative reviews(5)
yan kit
Kokomo Queen Room
Checked in Oct 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
The hotel is very hip and modern. The infinity pool is the one i like the most in the hotel. Staff are super friendly and helpful. Its located in the best location in kuta of which next to the beaches and only 5-10 mins walk to the kuta beach walk shopping center. The only draw back in this hotel is the gym equipment not enough. Others are perfect . Will definitely stay again.
Anonymous User
Bali High Queen Room
Checked in Sep 2024
Couples
3 Reviews
4.5/5
Great
Posted on Sep 30, 2024
The location is very strategic, the staff are very polite, the facilities are complete, and the vibes are great. However, the food menu could be more varied, but everything tastes delicious. 🥰
Anonymous User
Kokomo Queen Room
Checked in Sep 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Sep 27, 2024
We have nothing to complain but the service is top notch. The location was strategic. There is a minimart right by the hotel. Although it has bar on the rooftop, the music didn't effect us at all as it is not noisy
Adilanor
Bali High Twin Room
Checked in Jul 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Jul 15, 2024
Wonderful experience at Mamaka by Ovolo Breakfast lunch dinner superb taste Room so comfort to sleep n rest Location was great to Kuta beach n shopping mall along beachwalk Great view of Kuta beach at the rooftop Also have laundry services (free) I rate 1000/10
6/8
Response from Property: Hi Adilanor, Thanks for the fantastic review! We're thrilled you had a wonderful experience at Mamaka by Ovolo. Glad you enjoyed the superb meals, comfortable room, and prime location. The rooftop view and free laundry are definite perks! We appreciate the 1000/10 rating!Cheers,Joel BartlettGeneral Manager
OhElla
Bali High Queen Room
Checked in May 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jul 21, 2024
Had a great stay, staff were friendly and helpful, hotel is clean and we had a cosy stay! Beach is just across the hotel and it is just minutes walk to the morning market and shopping mall. Many little restaurants around the area. If you are hungry at night, able to grab food from the convenient stalls around. Will be back!
Response from Property: Hi Ella, We're so thrilled you had an amazing time with us, from our location with direct to Kuta beach, our friendly Superstars and we have to agree the cozy room with unique concept. We really hope to welcome you back again very soon!Sending Good Vibrations, Joel BartlettGeneral Manager
PKMoral
Summer Garden Terrace Queen Room
Checked in Jul 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Jul 15, 2024
Enjoy to stay.good location and room is clean.
Response from Property: Hi Phoukkol, Thanks for your review! We're glad you enjoyed your stay, loved the location, and found the room clean. Hope to see you again soon! Cheers,Joel BartlettGeneral Manager
ANST
Summer Garden Terrace Queen Room
Checked in May 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on May 22, 2024
Amazing location, very friendly staff and nice breakfast. Highly recommend
Response from Property: Hi Anst, Thank you so much for taking the time to leave FANTASTIC feedback! We love our jobs here at Mamaka, we're glad it shows! Cheers,Joel BartlettGeneral Manager
Viktor
Bali High Twin Room
Checked in Jul 2024
Solo travelers
3 Reviews
4.5/5
Great
Posted on Jul 31, 2024
Great lockation near Kuta beach. A lot of surf spots are there. Good view from a pool on the top floor.
Response from Property: Hi Viktor, We’re thrilled you enjoyed our prime location near Kuta Beach and the surf spots! It’s great to hear you loved the view from our rooftop pool. We hope to see you back soon for more relaxing views and surfing adventures!Cheers, Joel BartlettGeneral Manager
Nakly
Bali High Queen Room
Checked in Jan 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Jan 17, 2024
They upgraded us to the Bigger room, That’s was quite surprised and satisfied as well. The Staffs are so friendly and helpful. The Breakfast is enjoyable with the environment. Good place to stay if you’re on a budget and love cozy & super clean room ＜3
Matty M.
Bali High Queen Room
Checked in Jun 2024
Business travelers
2 Reviews
4.5/5
Great
Posted on Jul 9, 2024
The location is really good. Kuta beach is right on the other side of the street. A la carte breakfast is provided, taste is really good. But it takes forever to get your breakfast on your table. They also have a rooftop bar that you can use to have dinner and enjoy the sunset as well as watching people surfing in the ocean. One thing that bothers me is that the in room air-conditioning is too strong and makes me feel almost too cold to sleep, and i wouldnt be able to adjust the temperature. I had to turned it off eventually.
Response from Property: Hi Matty, Thanks for the feedback! We're glad you enjoyed our prime location, delicious à la carte breakfast, and rooftop bar. Sorry about the wait for breakfast and the overly strong air-conditioning. We'll work on improving these aspects. Hope to see you again soon! Cheers,Joel BartlettGeneral Manager
enquiries melbourneshb
Swagger Suite
Checked in May 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on May 24, 2024
Great location and clean. Staff helpful. One limitation is the hotel wants you to use their app to talk to them, but they don't respond. Had to keep going to front desk when needed. All food good. Ripcurl surf school on premises also good.
Response from Property: Hi There, Thank you for your feedback! We're delighted to hear you enjoyed our great location, clean facilities, and helpful staff. We're sorry to hear about your experience with our app communication. We'll work on improving our responsiveness. Glad you enjoyed the food and the Ripcurl Surf School on premises. We look forward to welcoming you back!Cheers,Joel BartlettGeneral Manager
Guest User
Kokomo Queen Room
Checked in Jun 2024
Family
5 Reviews
1.0/5
Posted on Jun 9, 2024
Not the best choice. breakfast is very limited. no buffet. and limits on every things.
Response from Property: Hi There, Thank you for your feedback. We're sorry to hear our breakfast didn't meet your expectations. We appreciate your comments and will use them to improve our offerings. We hope to have the chance to provide a better experience in the future.Cheers,Joel BartlettGeneral Manager
Andy_CNUK
Bali High Queen Room
Checked in Mar 2024
Solo travelers
15 Reviews
5.0/5
Outstanding
Posted on Mar 28, 2024
The location of this hotel was perfect for me as it was just a stone's throw from the beach and walking distance from some wonderful places to eat and convenient modern shopping malls.. The staff were all friendly and helpful from the moment I arrived and had a charming cool vibe about them and the place. I would happily stay here again if I was going to stay for longer in Bali and use it as a base from which to explore further afield
eddiehappy
Bali High Twin Room
Checked in Mar 2024
Solo travelers
31 Reviews
4.7/5
Amazing
Posted on Mar 11, 2024
Excellent location. The reception was helpful and professional. All staff members were friendly. Always wore a smile that made guests feel good every minute. The room was well furnished. A lot of vibes at the rooftop pub. A value-for-money choice for solo travellers.
Hui
Bali High Queen Room
Checked in Feb 2024
Couples
4 Reviews
3.2/5
Posted on Mar 23, 2024
A 5 star rating is for the General Manager of this hotel. He was quite responsive to the guests' email. I can tell he always did his best to cater to guests. He even upgraded our room for free, which was very kind of him :) Another 5 star rating is for the guy at the reception on Sunday night as he was very friendly and hospitable. He always wore a big smile on his face. Our room was new and clean. An iron was provided and the ironing board was already set up upon our arrival. We got a nice goody bag with snacks as well :) We grabbed a lunch at the hotel restaurant (i.e. Street 32) on the last day of our stay. When it comes to the food quality, it depends on what sort of food you order. We ordered 'Mac n Cheese' (braised beef ragout) and Tori Katsu ramen. The former one was pretty good but the latter one was way too salty, especially the egg. It was very salty to the extent that I couldn't finish the whole dish. On the last day of our stay, we had asked the receptionists to book a taxi for us cos we would go to the airport and they did. We had enjoyed our stay at the hotel UNTIL we were checking out at the reception. Whilst we were checking out of the hotel, a female receptionist asked us whether we had used the mini bar. We answered 'no'. Then, the receptionist told us to wait for 5 minutes cos she had to ask her colleague to go to our room and ensure that we did not use the mini bar! WHAT?!! Apparently she didn't believe us! To be honest, never had I experienced something like this at other hotels! What's even worse, our taxi driver had already arrived whilst we were waiting for the staff to check the mini bar in our room. This just ruined our stay at this hotel! IMHO, guests always want faster and smoother checkout. So please save your team time and speed things up for your guests.