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JW Marriott Absheron Baku Guest Reviews
4.6/5
Great
79 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(79)
Positive reviews(54)
Reviews with photos/video(15)
Awesome stay(7)
Delicious breakfast(5)
Friendly owner(5)
Negative reviews(2)
Isdzartee
Deluxe King Room with City View Non smoking
Checked in Jun 2024
Solo travelers
22 Reviews
5.0/5
Outstanding
Posted on Jul 12, 2024
I stayed here only for a night but it was one of the best stay in hotel I ever had. The room is so spacious, minimally decorated with modern design and clean. The bath tub is really big and can fit 2 person. All the staff I encountered were very nice and promptly answered my questions. The price is definitely high but its worth it
sabih saeedmughal
Deluxe King Room with City View Non smoking
Checked in Nov 2023
Couples
7 Reviews
5.0/5
Outstanding
Posted on Nov 26, 2023
Hands down the best hotel in Baku. Very friendly,helpful and amazing staff. Especially Mr. Hussayn was very friendly and went out of his way to help us and other guests in every way. Gem of a person and an amazing hotel.
Daniel
Deluxe Two Double Room with City View Non smoking
Checked in Nov 2022
Travel with friends
4 Reviews
4.7/5
Amazing
Posted on Jan 8, 2023
Great hotel, good location staff very friendly. Very nice view from the room
Guest User
Deluxe King Room with City View Non smoking
Checked in Aug 2024
Solo travelers
12 Reviews
5.0/5
Outstanding
Posted on Sep 14, 2024
The hotel is in a great location, within walking distance to the beach, and there are 2 Chinese restaurants nearby, which is very friendly to my Chinese stomach. The hotel staff are very nice, and the breakfast is also very good. I will definitely stay here next time I go to Baku!
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Dmitriy
Deluxe King Room with City View Non smoking
Checked in Aug 2024
Business travelers
137 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2024
Super Hotel with the Coolest Location! Incredible Bed and Linen! Cool Breakfast! But the Choice is of Course Poorer than in Thailand and Bali! And Very Uncomfortable and Cheap Slippers!!! And Everything Else is Super in the Hotel!!!!
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Dremer Red
Deluxe Two Double Room with City View Non smoking
Checked in Jul 2024
Business travelers
19 Reviews
5.0/5
Outstanding
Posted on Jul 17, 2024
The facilities are great, the staff are friendly, and the location of the gym is the best. Also, the swimming pool is very nice and the breakfast is excellent. Watermelon juice is very good
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VitR
Deluxe Two Double Room with City View Non smoking
Checked in Oct 2024
Travel with friends
8 Reviews
4.0/5
Very Good
Posted on Nov 19, 2024
beautiful, stylish hotel
delicious breakfasts
responsive staff
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Guest User
Executive Studio Room Non smoking
Checked in Dec 2023
Family
4 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2023
Great hotel, stylish and beautiful. The hospitality of the staff is amazing with care and friendliness. You feel like you are among friends from the first minute. The breakfasts are wonderful, very tasty and varied! Not only were we not mistaken in choosing the hotel, but we were pleasantly surprised by the atmosphere in general. Thank you very much to the whole team 👍🙌👏
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Anonymous User
Deluxe Two Double Room with City View Non smoking
Checked in Dec 2022
Couples
21 Reviews
4.2/5
Very Good
Posted on Jan 1, 2023
We stayed here a year ago and had an excellent experience. This time I found some deterioration in the quality for example of the amenities, reduced to the essentials. The breakfast is of quality but limited.
Reception staff available and prepared.
Great breakfast staff.
Excellent pool staff.
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Guest User
Deluxe Two Double Room with City View Non smoking
Checked in Jun 2023
Business travelers
23 Reviews
5.0/5
Outstanding
Posted on Aug 25, 2023
very good. Satisfied in every way
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341pankajc
Checked in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 9, 2024
One of the best hotel in Baku .Extremely friendly staff and a very prompt service.Food was good .Excellent spa .Checkin and checkout was very smooth .Bed was too comfortable.Hotel is near to boulevard.Will definitely stay here on next visit .view from hotel was very good .Breakfast buffet was good and still some scope to add vegetarian dishes without eggs .
Response from Property: Dear Valued Guest, Thank you for your wonderful feedback! We’re delighted to hear that your stay at JW Marriott Absheron Baku provided the luxury and comfort you were looking for. It's fantastic to know that you appreciated the smooth check-in, our spa, and the comfort of our bedding. We’re also grateful for your suggestions regarding vegetarian options at breakfast—your input is invaluable in helping us continuously enhance the guest experience. We look forward to welcoming you back on your next visit to Baku. Warm regards, Wido Kijne Hotel Manager
RRashadR
Checked in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 1, 2024
Everything here is curated for your needs. Staff is super attending and also intuitive, this JW property is the best one I have stayed so far, and I have been to few around EMEA Pros: Super close to boulevard, the road crossing is behind the entrance. Boulevard is incredible for both morning and evening jogs or walks, although mornings are very quiet Amazing swimming pool with incredible city views on 21st floor SPA is awesome and affordable for the brand and location Exec Lounge is well appointed in the 5th floor Elite members get instant recognition and upgrade was not an issue. Bed linen is amazing, I had the best sleep Cons I have struggled here as there are not any cons at all Suggestion would be though to introduce more local inspired food elements in Exec Lounge please
Response from Property: Dear Valued Guest, Thank you for your fantastic review! We’re thrilled to hear that your stay at JW Marriott Absheron Baku was luxurious and met your expectations in every way. We’re especially pleased that you enjoyed the comfort of our bed linens and had a restful sleep. It’s also great to hear that your Elite member benefits were promptly recognized and that your upgrade was seamless. We appreciate your suggestion regarding more local-inspired food options in the Executive Lounge and will certainly consider it to enhance the experience for our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. Warm regards, Wido Kijne Hotel Manager
Safari32677266185
Checked in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 20, 2024
This was truly a memorable, relaxing and enjoyable stay. The entire staff is genuinely helpful and went above and beyond to make our stay special. .The concierge, Mr Huseyn arranged for our tour guide and driver and recommended some awesome restaurants for us to savour delicious Azerbaijani cuisine. We needed to purchase a travel iron and another suitcase for the remainder of our travels and Mr Huseyn arranged for it so easily. We neeed items bubble wrapped and Elsevar took care of that with great care. Anything we asked for was made possible. The JWMarriott Baku is near the corniche and an easy walk to 3 malls, lots of restaurants, cafes and shops. The rooms are spacious and comfortable. Breakfast is a sumptuous spread. The hotel staff is well trained and is a great asset to this property. Everyone spoke English and just wanted to assist sincerely. Definitely will return to this hotel in the future.
Response from Property: Dear Valued Guest, Thank you so much for your wonderful review of JW Marriott Absheron Baku on Tripadvisor. We are delighted to hear that your stay with us was memorable, relaxing, and enjoyable. It's fantastic to know that our staff, particularly Mr. Huseyn and Elsevar, played a significant role in making your visit special. We are pleased that Mr. Huseyn’s recommendations for tours and dining enriched your experience and that he could assist with your travel needs seamlessly. We are thrilled that you found our location convenient, with easy access to local attractions, and that you enjoyed our spacious rooms and the sumptuous breakfast spread. Your kind words about our staff’s dedication and English proficiency are truly appreciated and will be shared with the team. Thank you for recommending our hotel to future travelers. We look forward to welcoming you back on your next visit to Baku. Warm regards, Wido Kijne Hotel Manager
APSingh1992
Checked in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 24, 2024
We were allotted Sea View High Floor Rooms. The Ambience and the atmosphere of the hotel at the entrance is very positive and re-assuring to the guests that yea you’ve made a good choice. Our rooms were twin-bed and King bed which were inter-connecting. The delightful experience starts with the check-in which was done by the Front-Desk Executive Javed which was smooth indeed. I’ll recommend the Marriott Bonvoy application for smooth Check-In and in-room amenities and special requests. We were escorted to our rooms. The view felt like immersive from such high floor. The Executive Lounge being on the 5th Floor is an absolute necessity one should go for. Thereafter, the restaurant Zest serving everyday breakfast which was captained by Mrs. Aynur remarkable lady with a remarkable team and we were assisted by Raslan and Ozceb. Thereafter, the days went by wherein the local information was provided by Tamirlan and Murad Front-Desk Executive rather I’ll say more insight to the City than the concierge However, a caveat for the ‘At your Service’ who don’t pick up the calls and some staff members who are bit hard and spontaneous. Special Mention is for Chef Salim of Executive Lounge for the tastiest Azerbaijani Baklava alongwith Rena Executive as well as trainee Executive of Executive Lounge who took care of my family as they belong vegetarians who previously had limited options were having variety of options. As far as the restaurants were concerned there were 4 out of which we went to 2 wherein Zest I’ve already mentioned and the other is Oronero wherein we ordered Tagliatelle Verdi Al Ragù di agnello wherein the Tagliatelle was bit under-cooked otherwise the bolognese was great and the other dish was Linguine al pomodoro e stracciatella which was great as well. Hence the experience has been so delightful which will bring me back to the property. I’ll extend by gratitude to Mr. Nilesh Singh General Manager and Mr. Wido Kijne Hotel Manager for the zealously efforts in the upkeep of the property and for providing overall larger than life experience to the guests.
6/7
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share such a detailed and positive review of your recent stay at JW Marriott Absheron Baku on Tripadvisor. We are delighted to hear about your wonderful experience with us. We are pleased to know that you enjoyed the ambience and atmosphere of our hotel from the moment you arrived. It is wonderful to hear that your check-in process was smooth and efficient. Your recommendation of the Marriott Bonvoy application for a seamless check-in experience and special requests is greatly appreciated. We apologize for the inconvenience you experienced with our ‘At Your Service’ team and any staff members who were not as responsive. Rest assured, we will address these issues to ensure a more consistent level of service. We are also grateful for your feedback on the dining experience at OroNero Bar & Ristorante. We will review your comments about the Tagliatelle to ensure all dishes meet our high standards. Your kind words about Mr. Nilesh Singh, our General Manager are greatly appreciated. We are thrilled to know that our efforts contributed to making your stay a larger-than-life experience. Thank you once again for your detailed feedback and for choosing JW Marriott Absheron Baku. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Wido Kijne Hotel Manager.
864debbien
Checked in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 19, 2024
What an amazing experience we had at this fabulous hotel for 3 nights at Baku. The deluxe room is spacious with wonderful view of the cityscape. The bathroom is huge & partitioned in such a way that it does not inconvenience multiple usage. We need to thank Farid at front desk who arranged for a very early check in at 8 am the day we arrived, which helped us a lot in changing & going out for our tour in a more relaxed manner. Room service was extremely prompt. Breakfast at Zest lifestyle cafe has a large & wonderful spread, catering to all taste buds. Aynur & her team's care & attentiveness needs a special mention. Can't thank you enough for the wonderful kindness.
6/7
Response from Property: Dear Valued Guest, Thank you very much for sharing your wonderful experience with us on Tripadvisor. We are thrilled to hear that your three-night stay at JW Marriott Absheron Baku was an amazing one, and that you enjoyed the spacious deluxe room with its stunning view of the cityscape. We are especially delighted to hear about your positive interactions with our team members. Farid at the front desk will be very pleased to know that his efforts to arrange an early check-in at 8 AM made your arrival day more comfortable and relaxed. We are also glad to hear that our room service met your expectations and that you enjoyed the breakfast at Zest Lifestyle Café. It is always our aim to cater to all our guests' tastes and preferences, and we are happy that our offerings made a positive impression on you. Aynur and her team will be particularly touched by your kind words. Your acknowledgment of their care and attentiveness truly means a lot to us. We strive to provide exceptional service to all our guests, and it is rewarding to know that our efforts made your stay memorable. Once again, thank you for your glowing review. We look forward to welcoming you back to JW Marriott Absheron Baku in the near future. Warm regards, Wido Kijne Hotel Manager.