The Burham Suites, Kisad Rd, Barangay, Baguio, Benguet, 2600, PhilippinesView Hotel Details
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Baguio Burnham Suites Guest Reviews
4/5
Very Good
59 Reviews
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Verified reviews
Location4.4
Amenities3.3
Service4.2
Cleanliness4.2
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All reviews(59)
Positive reviews(54)
Reviews with photos/video(19)
Awesome stay(17)
Great location(13)
Awesome rooms(12)
Great service(11)
Clean and tidy(9)
Too noisy(5)
Negative reviews(5)
Anonymous User
Deluxe Studio
Checked in Oct 2024
Family
8 Reviews
4.5/5
Great
Posted on Oct 21, 2024
Hotel is right beside burnham park which makes it accessible. Session Road is about 15min walk away from the hotel. Staff is friendly. 24 hour front desk and spacious parking area. Free breakfast was plated, nothing special. Hotel is quite old. Overall our stay was ok. Best asset of the hotel is the location and the staff which were polite at all times.
Cybell
Deluxe Studio With Park View
Checked in Sep 2024
Travel with friends
2 Reviews
4.0/5
Very Good
Posted on Sep 30, 2024
It's in a good location, but the ambience gives me creeps because of the color of the lights. The guards don't help us carry our baggage. That's the downside, they're just looking at us without giving us help. It's not sound proof but i love the beddings, it helps me sleep well. ❤️
Abet
Deluxe Studio
Checked in Jul 2024
Travel with friends
14 Reviews
2.7/5
Posted on Aug 6, 2024
Old style hotel, not worth the price. Better hotel in Baguio with lower rates. Unsatisfactory breakfast, no toiletries, no amenities at all. Should refund at least 50%
Jessa Vega Salas
Deluxe Studio With Park View
Checked in Apr 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Apr 29, 2024
The place was great, very near to tourist spots and restaurants. The FO staffs are very nice and helpful.
Response from Property: Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and that our convenient location near tourist spots and restaurants met your needs. It's also wonderful to hear that our front office staff provided you with excellent service. We appreciate your kind words and hope to welcome you back for another great experience in the future.Warm regards,Management Team
Anonymous User
Deluxe Studio With Park View
Checked in May 2024
Couples
2 Reviews
4.2/5
Very Good
Posted on May 20, 2024
its a good place to stay and just nearby tourist spots.
Response from Property: Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a good experience staying with us and that our location near tourist spots met your needs. We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future.Warm regards,Management Team
Maria Krizza
Deluxe Studio
Checked in Jul 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jul 8, 2024
Very accommodating staff. We had a wonderful birthday celebration of our mom thanks to them.
Limited choices of breakfast though.
Our hot water is not working. Called them 2x to fix which they attended swiftly but the problem remained unresolved.
Guest User
Deluxe Studio
Checked in Dec 2023
Couples
2 Reviews
4.5/5
Great
Posted on Jan 15, 2024
Bed is comfy and the room is spacious. Great location too! It’s just across Burnham Park.
Response from Property: Dear Guest,Thank you for your lovely feedback! We're delighted to hear that you found our beds comfy, our rooms spacious, and our location convenient, just across from Burnham Park. Your comfort and satisfaction are our top priorities, and we're thrilled to have provided you with a pleasant stay. We look forward to welcoming you back for another enjoyable experience at Burnham Suites.Warm regards,Hotel Management
Jeyp
Deluxe Studio
Checked in Nov 2023
Couples
4 Reviews
4.5/5
Great
Posted on Dec 2, 2023
The service was very good and our stay was so relaxing. Enjoyed our stay, specially the location is great.
Response from Property: Dear Guest,We're thrilled to hear that you had a relaxing and enjoyable stay with us! Providing excellent service and a comfortable experience for our guests is our top priority. We're glad you found our location convenient, adding to your overall satisfaction. Thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Hotel Management
Guest User
Deluxe Studio With Park View
Checked in Oct 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Oct 20, 2024
Big but cozy room and beds, decent food, perfect location.
Carlo Turqueza
Deluxe Studio
Checked in Feb 2024
Couples
1 Reviews
4.0/5
Very Good
Posted on Feb 14, 2024
Much better if they offer breakfast buffet,
Response from Property: Dear Carlo,Thank you for your feedback. We appreciate your suggestion regarding offering a breakfast buffet. We'll certainly take this into consideration as we continuously review and improve our offerings to better meet the needs of our guests. Your input is invaluable to us as we strive to enhance the overall experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Management Team
Guest User
Family Studio
Checked in May 2024
Family
1 Reviews
4.5/5
Great
Posted on May 13, 2024
Convenient and walking distance to restaurants. Burnham park across the hotel, long jogging/ running path.
Response from Property: Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that you found our hotel convenient, especially with its proximity to restaurants. It's great to know that Burnham Park's jogging path across from the hotel provided you with an enjoyable outdoor experience. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.Warm regards,Management Team
Greyzielle
Deluxe Studio
Checked in May 2024
Family
1 Reviews
4.7/5
Amazing
Posted on May 11, 2024
The rooms are very spacious and clean. They have the things we needed for our stay. Although they do not have the latest appliances, what they have does the work. Breakfast meals were plated and serving is generous.
Would just recommend brighter comfort room lights and refrigerator deodorizer.
Response from Property: Dear Guest,Thank you for sharing your positive feedback with us. We're thrilled to hear that you found our rooms spacious, clean, and well-equipped with the essentials for your stay. It's great to know that you enjoyed our generous plated breakfast meals as well.Your suggestions regarding brighter comfort room lights and refrigerator deodorizers have been duly noted, and we will certainly look into improving these areas to enhance our guests' experience.We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future.Warm regards,Management Team
Guest User
Deluxe Studio With Park View
Checked in May 2024
Couples
5 Reviews
2.7/5
Posted on May 12, 2024
No WiFi in room 311 for 2 days. Breakfast is normal for me ,who is from overseas. Shower water not hot and water pressure low. Hotel is also served as a Services Apartment.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay in room 311, including the lack of WiFi, breakfast offerings, and issues with the shower water temperature and pressure. Your comments have been duly noted, and we will work diligently to address these concerns to ensure a more seamless experience for our guests.Regarding the classification of our hotel as a Services Apartment, we appreciate your observation. We strive to provide a comfortable and accommodating environment for all our guests, and your feedback helps us in our continuous efforts to improve.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,Management Team
Anonymous User
Deluxe Studio
Checked in Apr 2024
Couples
15 Reviews
4.2/5
Very Good
Posted on Apr 23, 2024
Hotel is already old. You can tell with the way rooms are decorated, it has a musky strange smell too (but tolerable), bad WI-FI/internet connection too.
What makes this hotel good is the staff. All hotel staff are friendly, approachable and very professional. They also have a decent plated breakfast which you can have as room service. If this hotel will be renovated it will be a great spot for tourists since it is fronting Burnham park.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our friendly and professional staff, as well as our plated breakfast options available for room service. We apologize for any inconvenience caused by the age of the hotel, the Wi-Fi connection, and the musky smell in some areas.Your comments regarding potential renovations have been duly noted, and we will take them into consideration as we continue to improve our facilities and services. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Management Team
Guest User
Family Studio
Checked in Nov 2023
Family
4 Reviews
5.0/5
Outstanding
Posted on Nov 26, 2023
Clean rooms, good foods, great location, courteous staffs
Response from Property: Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our clean rooms, delicious food, convenient location, and the courteous service provided by our staff. Your satisfaction is our utmost priority, and we're thrilled to have exceeded your expectations. We appreciate your feedback and look forward to welcoming you back for another exceptional experience.Warm regards,Hotel Management