Hotels near Bacolod city, Bacolod

We were staying in this hotel for like 3 days last month. I thought they were just like the other hotels we have stayed at, where the employees and staff are doing well, polite, respectful to their clients, etc., but I guess I was a bit wrong. Moreover, it was my first experience from this hotel that every day we have to jump in or transfer to another room for so many reasons, and to be honest, we were integrally aggravated because we had to fix and gather our stuff again before transferring. That idea from them was too awful. Additionally, the first room that we were in was spacious, and we had our own cabinet, but when we were transferred to our rooms on the second and third days, I really didn’t like it because the room was too small; it didn’t have any cabinets or hangers to hang our clothes. We were paying the right amount of money per day, although it is very expensive and the hotel had no elevators, yet I don't know if they were providing or giving us small yet uncomfortable rooms considering that I availed of the room just like the first day that we were put into. Hence, the second and last rooms on our second and third days are really not reasonable.

The staff were helpful. Cafe had limited items but breakfast was good and reasonably priced. Location is not far from new government centre where you can find many good restaurants and bars. Facilities were limited. All in all, my stay was fine.

I love how clean my room was, I hope for new pillows. They were not fluffy enough. I had a good sleep though. The staff were also pleasant. I love the K9 named wattatops. I also would like to suggest to add fruit looks on your cereal for breakfast and more food choices for buffet.

The epitome of you get what you pay for, but budget should not mean low quality, rooms are far from the pics they show, it was very small for family room standards, cobwebs, dirt on the edges & corners of the room,this shows very very poor housekeeping, should have backed out upon seeing the entrance, uncut grass, dirty facade, upon entering, you are greeted with a musty smell, also, bathrooms is as unappealing as the room, there was also the sound of something gnawing on wood, but to be fair,AC was good, WIFI fast & stable, location is very good, but sadly that's it, to the owners of this hotel, please improve, your location and pricing is hard to beat, cancelled my 2nd day coz I was concerned of my family's health, the 200 peso cancellation fee was well worth it

The room was very clean and comfy. I had an amazing stay however, I am a busy person and prefer to stay inside the room most of the time. I don't have much time in the world to go out and look for someplace to eat. I suggest you find someone to partner you in providing food for your guests especially during the night or early mornings. The staff were nice and accommodating, however, I don't feel any sincerity at all. They all look pleasant but boring, I suggest you should include in your training in teaching them to at least smile, after all, you are from the city of smiles. I was thinking they were only trying their best to be nice just for the sake of doing their jobs. They could have been more welcoming. Thank you for the excellent service though! :)

This is a slightly down-at-the-heel place that could benefit by a touch-up. Don't let that put you off though. This resort/hotel has some of the friendliest, politest, helpful staff that I have recently encountered. I ended up here after an absolutely dreadful experience at another Bacolod hotel, which I had fled after the 2nd night of a 7 night stay. This was a breath of fresh air. Literally. It's outside the city, about 200 meters off the highway, the grounds are covered in greenery and the air was actually clean-smelling. Which is something if you've ever been in Bacolod. It is a bit isolated, and I strongly recommend having the Grab Ride Hailing app on your phone as taxis don't patrol here, but there is a shopping center 0.3 km (easy, flat walk) away. The on-site restaurant is decent and it's incredibly quiet and peaceful. It's a favorite spot for weddings and receptions, but all was quiet every night of the 4 night stay by 2000 hours. Again, what makes this place a gem is the staff. Really, why do you stay at a hotel, and why do you return to a hotel again and again? It's not necessarily the chocolate on your pillow or the brand name. It's the STAFF that make your stay. This is a hotel where the staff will MAKE YOUR STAY (Sorry, had to go all Dirty Harry there). Really though, great value, peaceful, quiet. Recommended.

We went to the skybar for dinner with my friends. We ordered salpicao, pesto, spaghetti bolognese, and carbonara. They were well cooked and tasted pretty well for the price. We’ve been here a lot and the experience is still the same. Would highly recommend.

Being located at the heart of City of Smiles is one of its advantage; where church, malls, and other attractions are just steps away it's really undeniable that GT Hotel is one of the best value hotels in the metro. I can say that foods are great, desserts are highly commendable and have reasonable prices. They also have function rooms and very accommodating sales and marketing, food & beverage, housekeeping, and front office staff. On top of that, this hotel has a spacious parking lot where you can really say that they value their guests' security and safety because they have guards on duty and the area is covered with cctv cameras. Furthermore, hotel room rates truly prove its value. Rooms are clean and well maintained and room attendants are all nice and friendly. Checking in on time has never been an issue because front office staff secures room availability upon guests' arrival and if not available, they make offer that the guest/s can leave their things at the concierge and will be immediately informed if room is already available. May GT Hotel Bacolod continues to deliver good customer service and be more driven to excel in hotel and hospitality industry. This hotel is always ”a home, away from home”. :)

I stay in hotels 200+ nights a year, both for work as a healthcare professional traveling around the U.S. and for leisure in Asia, where I live. In recent memory this is the ABSOLUTE WORST hotel that I have stayed in. Saying it is HORRIBLE is not an apt description. Think worse, MUCH WORSE. Staff were rude, insolent, indifferent and were the least representative of ”hospitality” that you could imagine. My wife and I were traveling separately because I was flying back home from the U.S. and she was coming from up island. We normally stay in a much better hotel each time I get back from an overseas contract, but our usual hotel was booked out. The hotel looked ”okay” on the website. Not in real life. Despite numerous emails and texts, one that very morning, about my wife arriving ahead of me and occupying the room the front desk staff made her sit in the lobby for 2+ hours because the room was ”Not ready”. The only thing that would have made this room ready was a wrecking ball. This hotel has set a new sub-standard of excellence. If you lowered the bar any further a snake couldn't slither under it. Grime, filth, rust, the bathroom vent fan hanging out of the ceiling, the room ”safe”, a shoebox sized box, didn't work, but no worries, it had been ripped from the wall previously, so you could just carry it with you under one arm. Just getting into the room was an adventure as the entry tile was buckled so that you couldn't open the entry door completely. You couldn't open the adjacent closet door either, but that really didn't matter since this hotel does not provide hangers. Really. No hangers. The pool, viewed from our room, might have been inviting to cool off, if it hadn't been for the lovely ”Frog Pond Green” hue of the water. We asked for extra towels and an extra pillow. Those come at a cost. The next day housekeeping took the clean (extra) towels out of the room, but left the dirty ones on the floor. Then the front desk called and said that we needed to pay the ”daily rental” for the extra pillow. Otherwise they would be sending someone up to collect it. After the 2nd night we'd had enough. Really, we would have shifted sooner but I was jet lagged from 30 hours of transit from the U.S. back home and, really, could it get any worse? Well, yes. Day 2 I awoke to find a construction worker on the access balcony outside our room's window. At 0605 hours. Peering in. Silly me. We were on the 4th floor, why did I need to worry about drawing the drapes. He smiled and waved. This would be a great place to stash your hated mother-in-law, worst enemy or evil boss. The staff seem to be taking their hospitality cues from binge-watching the PURGE movie series. The ONLY redeeming factor is the SM Mall located about 0.3 km away. So, you can always look forward to shopping. Like I said, the WORST hotel experience in memory. We fled. There are a few decent hotels in Bacolod. This is NOT one of them. Stay clear and far awa

My fiancee and i like this hotel since its clean and the staff are very much accommodating.. Foods are great too... Plus its near in Sm, baywalk downtown church and in port going to manila all in walking distance only..one thing im sure is were going to go back in this hotel again and again... Thank you so much Acacia Hotel for the good accommodation that we experience during our stay there.. Godbless.....................