Hotels near Chiesa Sant＇Anna - Santa Maria del Rifugio, Avellino

Buongiorno, ho soggiornato presso questo hotel , alcuni gg fa, e sono stata trattata malissimo. Almeno 3 o 4 volte l'anno, aggiorniamo x alcuni gg presso questa struttura. Sono celiaca e già la scorsa volta avevo avuto problemi con la colazione, risolti poi da un addetto alla reception di chi non ricordo il nome e questo mi dispiace. Il 20 ho telefonato x prenotare una stanza matrimoniale specificando la mia celiaco, mi hanno detto di mandare con una mail gli estremi della carta di credito e di scrivere che ero celiaca. Ho fatto così, e gli ho scritto che saremmo arrivati alle 12, 30 circa. Nel metter gli estremi della carta prepagata ho dimenticato di mettere la data di scadenza. Nella mail mi hanno risposto che se volevo la camera prima delle ore 14, avrei dovuto pagare una differenza di 40 euro, il resto della mail non Sono riuscita a leggerlo x un problema di luogo dove mi trovavo. Sono sempre arrivati in sull'orario e nessuno mi ha mai fatto pagare la differenza. Arrivati ad Avellino mi dicono He la camera non è disponibile xché mancava quella data. Alle mie rimostranze che sarei andata a cercarmi un altro hotel, la camera e immediatamente uscita. Ribadisco alla reception il mio problema di celiachia e mi affermano che è tutto posto. L a mattina seguente vado a fare colazione e la cameriera mi dice che lei non è stata informata e alla fine esce un pacchetto di fette biscottate della Schar e la cameriera .I dice che non c'e nient'altro xché nessuno ha dato direttive. La sera torniamo x mettere l'auto in garage, che costa 10 euro al giorno ed è una cosa indegna e troviamo il posto che ci e stato assegnato occupato da un'altra auto, lo facciamo presente alla reception e ci dicono che non se ne sono accorti , di metterci in un altro parcheggio e poi si vedrà, Mi sembra che ci sia molta superficialità nella gestione dell'hotel e negli anni e andato sempre più calando. Sono rimasta esterefatta x la richiesta delle 40 euro x chiedere la stanza un 'ora prima del previsto, visto che un giorno costa 90 euro compresa la colazione!!! E sia al mancanza di professionalità x la colazione celiaca!! Non credo che tornerò a soggiornare li , nelle altre occasioni durante le quali mi troverò ad Avellino!!

This hotel is #1 in Avellino for a Reason. 1. The room is amazing. It really is a suite. The living room area is large and comfortable. The bedroom is extremely large. A King size bed. The room was extremely clean. We had a great view from the hotel. The Bathroom was large and the shower quite big with a rain shower head. The provide slippers and a bath robes. The closet in the bedroom is quite large and allows for all of your clothing 2. Location. The location is not far from the town centre but depending on how you get to the hotel - by Bus from another city (we came from Salerno) you will need a taxi to get to the hotel. To get a Taxi call the hotel and they can help as Taxis are not easy to get. 3. Domenico - the Taxi Driver. We were fortunate to have Domenico as our Taxi Driver. He is an older Gentleman. He was amazing. We used him to get us to get to a small town near Avellino (Santo Stefano del Sole). He was always on time - charge a reasonable fare. He picked us up at 6:15 when it was time to go back to the Train Station (no trains travel to Avellino). 4. Getting there. We took a long route to get to the Hotel as we were in Naples prior to leaving for Avellino. But the Hotel Desk Manager told us there is a bus that comes straight to the Hotel from Roma. As we are thinking of going to the Hotel again just for R&R - I would find out how one can get the train from Roma. Also Avellino is close to many places - Pompei, Salerno, Sorrento - just need to figure out how to get to them from the Hotel - I am sure the Hotel staff will help. 5, The staff - from the moment you arrive you are treated wonderfully. The fellow who looks after the bar area and the restaurant at night - Marco is extremely friendly - speaks great English. 6. The hotel has a nice sized heart shaped pool with a pool side canopy for eating. 7. The Hotel has an incredible restaurant. We had one of the most memorable dinners there. Marco is a gracious server and host and the food was so good. Worth going to dinner at the hotel. 8. Breakfast is ok. They have you basic breakfast - juice, croissants, coffee. 9. Simply an amazing hotel - new, modern, clean and super staff. Thank you to everyone at the Hotel de la Ville.

The hotel was very comfortable and was very clean and was very close to the centre and we had no public funding. If you have luck you are free parking under the stable ( we found it). Otherwise, the lady recommends a parking at 4/5 euro per day. The area has many stores and supermarkets right on the stable road. The bar under the palace is convenient to make breakfast. Perfectly I would say. The only things I don't put 5 stars because the room is too cold. The air conditioners to heat the room take a lot to heat the environment and the bathroom is cold because it is not heated, also I had problems with the hot water of the shower after 3 Min I found to do the cold shower . After 15 Min, however, it was divided into the cold of the room the cold of the shower was a huge discomfort, which is why my companion had to do the shower the next day. Finally, cmq is a apartment divided in b&b so not suitable for those who do not tolerate the minimum noise.. for me it was not a problem.

Ottima accoglienza, chiara spiegazione delle attività. Locali puliti e ben tenuti. Personale gentile, competente e non invadente. Abbiamo usufruito anche di una trattamento per il viso e abbiamo sentito la differenza. Il relax si è sentito eccome e ce lo siamo portati fino a casa. Plauso alle temperature nei vari ambienti: perfette sempre, aspetto da non sottovalutare. Straconsigliato per l’ottimo rapporto qualità prezzo.

I stayed at this hotel during a short holiday and we were delighted when we found it online as it was between Naples city and places like Salerno and amalfi. They advertise that they have shuttles going from the hotel to the airport, unfortunately by this they meant they would organise a taxi for you and this is where we experienced problems. We ended up having to get a 15 minute taxi from a nearby train station to the hotel which cost us €60. The taxi driver would not speak directly to us and told us we would have to book through the hotel. Trying to get anywhere was a nightmare as they told us the closest train station was far too long away to walk to and that we would have no choice but to get taxis. We were quoted €130 for a one way taxi to a neighbouring town. We decided to have a look online and found that that there was a train station 30 minutes walk away (s.vitaliano train station) where we could get a train to Nola and from there be able to get a train to almost anywhere. I was disappointed that the hotel had chosen not to mention this and couldn’t help but feel they were taking advantage of the fact we were unfamiliar with our surroundings to allow local taxis to charge us ridiculously high rates. I am not writing this review just to complain about the hotel but to advice any future guests that it is possible to get a train from close by to save them hassle and money. Besides this issue the hotel was nice. It was very clean and the cleaning staff that we ran into on our second day were absolutely lovely. The restaurant staff were also lovely. The staff at front of desk were helpful at times but also came across as cold and uninterested at other times. Overall, if we had been given the correct info in regards to travel I would have given the hotel a 4/5 but unfortunately that was not the case.