Ponsonby Manor Guest House Reviews

1) We arrived at the guest house at 1.30pmand checked with the host if our room is available? She said no and even guessed our name incorrectly (she was not preparing to welcome guest) We said the email advised that it was ready at 12 o’clock she checked and said oh it is ready (Not impress at first sight). 2) We carried our own food and and wanted to put them in the fridge but one of them was so full so we turned the other fridge on to put our food in. Suddenly she appeared at the kitchen and demanded us that we must immediately turned the fridge off and squashed our stuff into the other fridge (She was very rude the way she spoke and there was not any sign on the fridge suggesting guest not to use). We suggested her that she should leave us instructions so we know but she was so rude and said that it never happen and she does not need to do it. I advised her that every guesthouse/hotel/motel wherever we go there are always instructions and notes for guest (she was not friendly and rude about that) 3) We cooked and she came to the kitchen and complained to make us so uncomfortable. 4) our room was stuffy and smelly and she prepared towels and toiletries for 2 instead of 4 (it was very unorganised ) We would not ever want to comeback to Ponsonby Manor Guest House again. The manor of the host was really bad and she was rude . We do not expected to be treated this way.