Benben by Dhara Hotels - Adults Only

A great hotel for a holiday. The restaurant is delicious. You have to take a boat to get there. The Nile River is beautiful.

Checked in at midnight, had to take a boat to get to the hotel, after the boat arrived, had to climb a slope. I had luggage, it was inconvenient. After waiting for nearly 10 minutes, the shuttle bus slowly arrived. After checking in, had to climb stairs to get to the room. Someone arranged to send the luggage, but my luggage (which contained my change of clothes) was delivered nearly 10 minutes late. The network in the room was broken. I called (the hotel clearly stated that there was 24-hour service), and it rang 7 times before the answer came. They told me that the staff would arrive in 1 minute, but I waited for more than 20 minutes, and they came late and solved the network problem. The hotel arrived at less than 1 o'clock. From taking the boat to fixing the network, I went to bed at more than 3 o'clock. I had to leave at 6 o'clock the next day. This hotel deprived me of my precious 2 hours of sleep on the first night of my stay. The bad mood caused by waiting and facing the chaos in the hotel organization is even more difficult to describe. Shower. There was no transition from cooler water to very hot water. It may be due to insufficient water pressure in the water pipe. It was very uncomfortable to take a shower. I slept well. The room was soundproof and comfortable. The next day, the wake-up service I had arranged was not available. The front desk said casually, "Sorry, I forgot." My guide arrived at the agreed location at 6:15 to wait for me and called the hotel to notify me. No one notified me. At 7:30, I couldn't wait any longer and called the guide, only to find out that he had been waiting for me. The next day, I went to the hotel for dinner. It was a five-star hotel, but there were no alcoholic beverages. The food was worse than that in American university cafeterias. But there was a traditional Nubian music performance on site, [which was a rare place that made me satisfied]. This hotel is on an island, and it takes 15 minutes to get there by boat. The place to take the boat on the other side is very remote, and there is no public transportation or taxis. This means that if you are not satisfied with any part of the hotel, such as dining, you don't even have a second choice. It's like a prison. No matter whether you are satisfied with his things or not, you can only use his. There is nothing wrong with this setting itself, but it requires that every item must be done to the best, at least to a well-organized level. But being well organized is something that has never happened to me in Egypt for more than ten days. It is conceivable that this hotel is also in chaos and extremely inefficient. The most unacceptable thing is that after I expressed my dissatisfaction truthfully and reasonably, and the hotel almost explicitly "hinted" me to write a good review and I refused (during which I did not scold or even speak loudly, but just pointed out the problem truthfully), the hotel apologized humbly and stopped all services to me (for all previous services, I had given enough tips according to Egyptian customs). On the morning of check-out, I carried my luggage down the hill to the front desk, carried my luggage down the hill and put it on the bed. Many people were around me, watching me do all this, and no one came to help. Overall evaluation: very, very, very bad. Even in Egypt, which is already very bad, it is still very bad.

The hotel is built on a stone mountain and needs to be reached by boat. It overlooks the entire reservoir and has beautiful scenery. The service staff is warm and thoughtful

I really don’t recommend it. The breakfast was mediocre and not in line with Asian tastes. There were very few dishes, the room was not big, and the work efficiency was very low. We missed the train to Luxor. We left the hotel at 11:20, so we asked the front desk We contacted the boat to take us out. The front desk said we should wait for 20 minutes, which made us wait for 40 minutes. With this money, it is better to go to the independent hotel Pica Barot in Hurghada for 51 nights. It is a hundred times better than this. This The hotel can only accept visa or dollar. If it is inconvenient, please avoid lightning, and it is very inconvenient to travel. It is recommended to stay at the Old Falls. I really do not recommend it. The pick-up and drop-off pier of this hotel is also very old. If you don’t want your luggage to be covered with sand and dust. , please cancel this hotel reservation