Explore Other Travelers Reviews of Ashford Hotels

Holiday Inn Ashford Central, an IHG Hotel
3.9/561 Reviews
We stayed at the hotel for 5 nights, during a sightseeing trip around Kent. Nice central location, with a large carpark and plenty of spaces. Our room was on the first floor (no lift but this was fine as we have no mobility issues) and was a very large size. The room was very clean and well presented with a nice amount of toiletries. Housekeeping left the room looking very nice and tidy too. Even though we were quite close to the motorway, the noise wasn’t too loud. Breakfast was fair, typical cooked breakfast, cereals, yogurt and toast available along with 3 choices of juice and a coffee machine. Not too many places to sit, but between 8-9 it wasn’t too busy and after 9 it was nice and quiet. All staff were helpful and polite, especially one lady doing breakfast service who was chatting to everyone like she had known them for years. Dinner choice wasn’t great, we had 2 curries which were okay, but quite pricey for the quality. Only issue I had was the lights in the hallways were not automatic and as such the light leaked in through the door, and the doors were very heavy resulting in very loud bangs each time someone closed their doors. Due to the proximity to the channel tunnel and Dover, obviously people were coming and going at all hours, so the noise from slamming doors did keep us up slightly. Overall, we would stay in this hotel again if we came back down to Ashford. Thank you
Holiday Inn Ashford - North A20
4.2/553 Reviews
Aside from a couple of issues Kelly, Caitlin and Marta meant this trip surpassed our expectations. From booking to departure nothing was too much trouble. With two young babies this makes all the difference. Spacious room, two cots, kids eat free, convenient parking. Location suited us with trips planned to Leeds castle and Port Lympne. Staff friendliness was great from all but especially Caitlin who was always on hand at dining times and helped with our girls. On site playground old but handy. Only minor issues were the early maintenance work / noise on our first morning, room servicing on first day and some confusion about late check out. All in all, highly recommend!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.