Find Ningbo Apartments

Very clean and chic hotel with fantastic location. Staff friendly, helpful, polite, knowledgeable and service oriented; offered water and tea when we taking rest in lobby and when we checking out. And you can enjoy free supper, and free laundry! Wonderful! Comforting and welcoming lobby, we will book Atour again in near future to China😍😍😍

The hotel is trying, but missing the mark in a lot of ways…felt like a bit of a letdown for a 4 star hotel. The location kind of sucks. It’s right beside a metro though which is good. Breakfast is served in a room with about 10 tables…so you’ll be fighting for a seat. It’s a very limited breakfast as well. The rooms have no coffee or tea. No fridge in the rooms. The rooms have a nice sofa and table but no chairs (making it hard to work). Elevators feel more appropriate for a 2 star hotel. However, the staff were very attentive. There’s a nice coffee machine in the lobby.

This is my go-to hotel for my business travel in Ningbo area. It is located at a convenient location, not too far from the train station and the city centre, but also easy to access the outer skirt of the city without getting into rush hour traffic. The hotel is clean and the room is spacious. The included breakfast has lots to choose from. The highlight is definitely the service. Each guest is assigned with a private concierge (or butler). Every small request or question is only a text message away. My private butler 卢蕊 was able to bump me into a better room and higher floor, took care of laundry requests and provided me tips to nearby points of interests. Upon my check out, she prepared a thoughtful gift for my journey. It is always a pleasant stay at Kaiyuan.

It is quite close to the highway entrance and exit. There are plenty of parking spaces in the hotel's underground garage, and there are charging stations for Teladian. It is very close to the surrounding commercial plaza. The hotel facilities are very new, and the breakfast is rich. After all, it is a Hilton brand, and it feels good in all aspects.

This hotel had some wonderful review which actually led me to book it for the first time . This was my third visit to the property. Based on my experience over the three visit which were rather lengthy this hotel’s target market is predominantly local market . If compared to their international franchise 4 star peers the hotel lacks in many areas. 1. They offer a good spread of buffet breakfast but the assortment is mostly focused on locals guests . The selection seldom changes. 2. The bakery products offered were not fresh . Found to be cold and stale 3. Fresh fruits were found to be mixed with stale ones , not sure if they used the ones from the previous days . 4. House keeping was not the best , often found coffee-tea cups not cleaned or replaced . 5. Requested for in room complimentary coffee instead of tea . They sell coffee pouches at lobby, but instead they ask me to go down and ask for coffee at the lobby. 6. The small gym does not have any sanitiser tissue to clean the equipment before use . 7. At the lobby they have a cafe which is also the office for the hotel management staff. In the evening the area is completely mosquito infested , difficult to sit even for 5 minutes . 8. The hotel turned off the Cookson’s system , inside room temperature went up to 29 degree C. After repeated request they did something but that also did not take the temperature below 24 Degrees. 9. The hotel needs serious consideration about training the lobby staffs . A simple way to explain is their face is curved in stone . No emotion! 10. They need to review their safety protocol, they sent my guest directly to the room without even asking . For many my comments may not matter for some it may . I have spent almost 10 days on my last visit so I can’t ignore those . The best part of the stay was Mary ( forgot to ask her position). I think she’s the manager . She is the ideal face of a hotel . She has been the most pleasant and supportive among all the staffs at the hotel.

Good hotel located just a 5 minute walk away from Tianyi square. The breakfast area was being renovated when I stayed, so didn't try the breakfast buffet. The room was clean and equipped with all basic amenities. Great value for money!

This room is relatively small compared to other hotels. It is better to add 100 more and stay in a suite. Other things are OK, and the price-performance ratio is average. There is a beef ramen restaurant downstairs, and Sanjiang Supermarket is close for shopping. The breakfast is OK. There is a smell of newly renovated room when entering the room, which is not very good.

Service: To be honest, the five points were for the service on the day I left, but I was really dissatisfied when I checked in. It was a bit of a scam because I booked a double bed room. When I checked in, my mother asked if I could change it to a double room. The front desk told me that there was a price difference, so we said there was no need to change it. Then the front desk said that if you become a member, you can upgrade to a twin room for free. Because I had just registered on my mobile phone, the front desk asked my mother, a new user, to apply for a membership. My mother did it. At that time, I was packing my luggage and didn’t watch the operation. After my mother finished it, I realized that she had paid a membership fee of 49. May I ask? ? ? I said the free upgrade would cost 49 yuan, so why don’t I just add 49 yuan to get a double bed? The difference in price between a double bed and a twin bed is just 49, and the room I booked can be refunded, and I can still get Ctrip points. It is a very unreasonable inducement to spend. If I am not too lazy to make a fuss when I am away from home, I would like to complain about fraud. It is clearly stated that there will be a free upgrade. Such a large circle requires us to pay. If we have a choice, we will not stay at Orange Crystal again. Your words are very problematic. It should be Huazhuhui. I did it in Beijing because he told me that I have to pay. It was possible to upgrade, so I did it. I was told in advance that I thought it was okay, but saying it was free and charging money at the same time was really a bit embarrassing. It felt like I wanted it at the same time. After taking our money, I still want to thank you for upgrading us🫠 This time I chose Crystal Orange because the breakfast was good. This restaurant is also newly opened and the facilities are relatively new. It is indeed good to experience it, but this insincere operation is really disgusting👋

The hotel was very nice and close to a subway station. The room looked very nice and the bed was comfortable. I liked how the vanity mirror has a light. I didn’t like how although I had the “do not disturb” sign on my door, someone still came in to clean my room but also threw away a bag I wanted to keep. I was highly displeased about that. Other than that the stay was nice. I also liked how the check out time is at 4pm instead of noon.

The hotel has a high cost-effectiveness, a good environment, and the hotel front desk service is also very good. Pang Bin and Xiao Wang at the front desk are very enthusiastic and proactive. 😘😘