Jl. Raya Karang Bolong KM.138, Sindanglaya, Kec. Cinangka, Kabupaten Serang, Anyar, Serang Regency, Banten, 42167, IndonesiaView Hotel Details
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1 night
The Acacia Hotel Anyer Guest Reviews
3.2/5
7 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities2.8
Service3.0
Cleanliness2.9
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All reviews(7)
Positive reviews(3)
Reviews with photos/video(1)
Negative reviews(4)
Venny wijaya
Deluxe Room
Checked in Apr 2024
Family
4 Reviews
1.5/5
Posted on Apr 16, 2024
Dapet kamar di lantai 2, lantai berdebu banget, sprei debu dan bercak hitam kotor, ac ga dingin sama sekali, wastafel mampet.
Supposed kamar di cek sebelum tamu dateng. Udh check in br dtg tukang ac isi freon ama benerin wastafel mampet, sprei dan handuk baru diganti yg bersih. End up 2 bungkus gede tissue basah dipake buat ngelap lantai berdebunya. Dengan harga yg mahal tp facility dan service yg didapatkan mengecewakan. Breakfast jg totally not recommended, jd mesen dan bayar indomie. Dan ini not only happend di kamar saya, kamar mertua dan ipar jg dpt issue yg sama, br isi freon setelah tamu check in.
Handrik Tjhen
Standard Garden Room
Checked in Dec 2023
Family
1 Reviews
4.5/5
Great
Posted on Mar 19, 2024
Everything is okay.. But not for the breakfast meal..
Junior
Deluxe Room
Checked in Jun 2022
Family
1 Reviews
2.0/5
Posted on Jun 26, 2022
The room is dirty. Bed is dirty. Look like the hotel staffs seldom clean them or because lack of staffs.. Too expensive for such poor facilities and services especially on weekends.
Li Hao
Executive Room
Checked in Mar 2022
Couples
6 Reviews
2.0/5
Posted on Mar 21, 2022
Shower is really bad - unable to control water temperature because both taps are hot water.
Room is dirty - after laying down on their bed, body feels itchy and rashes are formed
Breakfast don't taste really good - had to eat toast bread and only have left 3 pieces
No proper storage and cleanliness for storing water - water ia store in cups that are not covered at all
Erna Nh
Deluxe Room
Checked in Dec 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2023
The service is friendly and the place is clean ๐
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Guest User
Standard Garden Room
Checked in Sep 2023
Family
1 Reviews
2.2/5
Posted on Sep 10, 2023
The room facilities and prices are not appropriate, the swimming pool staff are not alert. Just focus on swimming equipment rental. After turning off the TV it was difficult to turn it back on (channel lost signal) check in 13:30 they said the room wasn't ready yet. Cm 30 minutes different from checkin time.