Mercure Anyang Downtown

Mercure Anyang Downtown Reviews

Mercure Anyang Downtown

Southwest of intersection of Wenchang Avenue and Zhonghua Road, Anyang, ChinaView Hotel Details
Mercure Anyang Downtown
Mercure Anyang DowntownMercure Anyang DowntownMercure Anyang Downtown
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Mercure Anyang Downtown Guest Reviews

4.8/5
Excellent
966 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(966)
Positive reviews(957)
Reviews with photos/video(150)
Friendly front desk staff(122)
Awesome amenities(114)
Delicious breakfast(113)
Large rooms(76)
Convenient parking(53)
Well decorated(29)
Well designed(21)
Excellent room layout(15)
Negative reviews(9)
toshi’s
Superior Twin Room
Checked in 2024년 4월
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on 2024년4월24일
room, lobby, everything is good. breakfast was very nice, i really enjoyed staying here!
Thom Jauw
Superior Double Room
Checked in 2023년 10월
Business travelers
32 Reviews
4.7/5
Amazing
Posted on 2023년12월26일
Great values for the price ,great staff service,very suitable for international traveller
Guest User
Superior Twin Room
Checked in 2024년 3월
Business travelers
31 Reviews
5.0/5
Outstanding
Posted on 2024년3월13일
Excellent place with goods price
Guest User
Superior Twin Room
Checked in 2024년 4월
Family
6 Reviews
5.0/5
Outstanding
Posted on 2024년5월1일
The hotel smells good and there are welcome fruits. The room is spacious and clean, and the bed is soft and hard. The breakfast is rich and cost-effective! The curtains in the room are automatic, and you feel at home. The slippers are thick. There are small gifts when you check out. Children like it! It's just a little far from the city~
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Response from Property: All the surprises and good luck in the world are the gentleness and kindness we have accumulated, just like meeting you in a gentle world, it is how much luck we have accumulated. We met you, you love life, we love you, and we look forward to meeting you unexpectedly at this moment. I wish you all the best and everything goes well~
Guest User
Superior Double Room
Checked in 2024년 4월
Friends
37 Reviews
4.5/5
Great
Posted on 2024년4월23일
Mercure Anyang World Trade Center Hotel has a good location, near the cultural and sports center, and the hotel has a parking lot. The hotel environment is good, the scenery is OK, the decoration is low-key and high-end, and the service attitude of the hotel staff is OK. I am quite satisfied with such a hotel in a small city. I came here to run a marathon. The hotel is near the starting point and the room price has increased greatly. The hotel is good, but the price is high.
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Response from Property: Dear Didi officer, thank you very much for your support to the hotel. We are a little disappointed that we didn't get your full 5-point praise. Your tolerance and understanding are the encouragement and support for our work! We sincerely look forward to seeing you again!
Guest User
Superior Twin Room
Checked in 2024년 4월
Friends
3 Reviews
5.0/5
Outstanding
Posted on 2024년4월12일
The hotel is clean and comfortable, the service is meticulous, the transportation is convenient, the service staff is very enthusiastic, the facilities are very new, the bathroom is separated into three parts, which is very convenient without interfering with each other, the breakfast variety is rich, and the overall experience is very good!
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Response from Property: Dear guest, we are very happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to us. Your satisfaction will give us unlimited motivation! We are committed to creating a healthy and warm living environment for all guests, just to make all "family members" from all over the world feel the warmth of home. Anyang Meiju is your safe haven besides home. Thank you for meeting Xiaomei. We met by chance in the vast sea of ​​people. I hope the warmth we met unexpectedly will continue to be passed on~
minamichi
Superior Twin Room
Checked in 2024년 4월
Family
41 Reviews
4.5/5
Great
Posted on 2024년4월13일
Overall it's pretty good, the facilities and services are good, and the room is quite big. The breakfast is simple, but there are local specialty flat noodles that you can try~
Original TextTranslated by Google
Response from Property: Dear Didi officer, thank you very much for your support to the hotel. We are a little disappointed that we did not receive your full 5-point praise. The hotel has made serious rectifications on the breakfast issue. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Fayfee
Standard Double Room
Checked in 2024년 2월
Couples
1 Reviews
5.0/5
Outstanding
Posted on 2024년3월4일
Because I passed by Anyang, it was my first time to spend New Year's Eve in a hotel, which was better than expected. The service of the two girls at the front desk was warm and thoughtful. They found problems and solved them in a timely manner. They were proactive and not procrastinated. The corridor and interior decoration are very new, simple and modern French style, with decoration but not exaggerated, and comfortable color matching. It is a hotel that pays attention to details and has a full sense of design. If you look closely at the pictures, they are actually some iconic buildings in Anyang. The buttons in the elevator are all very distinctive in design. The room is large, the trash can is very good, and the bath water is not too good, abundant and soft. Smart toilet, toilet paper holder design can hold mobile phones. The indoor temperature is very warm. The sound insulation effect is very good, and earplugs are also provided. You can't hear the sound of gunfire without opening the window. The outdoor view is very good. In the new district, it can be regarded as a lake view room. The room has Xiaodu smart, but it was broken when I checked in. Two people came to repair it, but it was not fixed. After an hour of tossing, I called the front desk to change the room next door, and found that the room was a little smaller and there was one less window, but the flaws did not cover the merits. I need Xiaodu smart more, so it is still five points. The robot delivered things in time and spoke cutely. The laundry room is really great. I have stayed in some hotels around the world, and this is the first time I have seen a large and clean French laundry room. Self-service laundry is very necessary for long-term travelers. There is also a small gym next to the laundry room, and the facilities are OK. There are dumplings for free on New Year's Eve. One plate is enough, and two large plates are given, showing caring and warmth. There are also afternoon tea and fruits, which are very rich and can't be finished. The breakfast restaurant is also elegant and comfortable, and the dishes are also rich, but I am sick and don't have much appetite. Last but not least, I had a little fever. The front desk not only quickly sent a thermometer but also a lot of water. The front desk guy also took the initiative to say that water would be sent when needed, which was very heartwarming. When I left, I was given souvenirs and bottled water. Although I was sick and uncomfortable, I still felt that it was a pleasant Spring Festival Eve. I can change my strategy for the holidays in the future. Next time I can come to Mercure Hotel to celebrate the Spring Festival.
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6/20
Response from Property: Thank you very much for your support and recognition. Xiaomei wishes you a happy new year! The encounters in life are great fate. Thank you very much for your support. I hope that Xiaomei will spend a good time with you in the future travels.
Woheniyiqiyongyuanzailushang
Superior Twin Room
Checked in 2024년 4월
Couples
25 Reviews
5.0/5
Outstanding
Posted on 2024년4월8일
I took advantage of the Qingming Festival to visit Anyang for a few days and booked this Mercure Hotel in the World Trade Center. I didn't expect it to be so nice. The sanitary environment is very good and the breakfast is also rich. Because it was very tiring to play during the day, I wanted to drink some tea when I returned to the hotel, but I was afraid that there was not enough water. When I asked the hotel to send more mineral water, it was able to meet my request. Finally, when I checked out, the front desk also gave me a small gift, thumbs up 👍.
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Response from Property: Dear guest: Hello, thank you for your high praise for Xiaomei. Your recognition of our daily work is the greatest encouragement to us. Your satisfaction will give us unlimited motivation. We believe that guests are family members, so we are particularly concerned about everything during your stay. Care, consideration, care and warmth are the most sincere gifts from every hotel staff to you! Looking forward to seeing you again!
Anonymous User
Guestroom (Double bed)
Checked in 2024년 4월
Family
1 Reviews
4.7/5
Amazing
Posted on 2024년4월9일
The room is relatively large, the facilities are relatively complete, and the service is also satisfactory. The location is relatively good, the surroundings are very quiet, and I happened to catch up with the wedding in the banquet hall downstairs~ There are special toiletries and slippers for children. Anyang is very good, I will come again~
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Response from Property: Dear guest: Hello! Xiaomei is very sad that we did not meet your satisfaction. Please forgive us if there is anything that we did not do well. You can also communicate and give us feedback in time. Your supervision is our greatest motivation. We will also continue to learn and improve, and strive to get your full 5-star praise!
Guest User
Superior Double Room
Checked in 2024년 4월
Family
1 Reviews
5.0/5
Outstanding
Posted on 2024년4월5일
The room felt good overall, and there was nothing to buy in the room (all fruits and drinks in the room were free). It was clean, tidy, and smart. I will still choose this hotel if I come to Anyang next time. 😁 (I forgot to take pictures, so I used pictures of the Text Museum and Yinxu Museum😂)
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your careful review! You must be a very tasteful person! The good service is because there are guests like you who pay attention to us at any time. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we are particularly concerned about everything during your stay; care, consideration, care, and warmth are the most sincere gifts given to you by every hotel staff. Here, we will, as always, welcome you again with a cordial smile! Wish you: well!
Xiaozhen
Superior Twin Room
Checked in 2024년 3월
Other
79 Reviews
5.0/5
Outstanding
Posted on 2024년3월30일
The hotel has new facilities, rich breakfast, laundry room, smart toilet in the room, and good supper after a day of fun. If you have anything, just send a message on WeChat. Xiao Wei and Xiao Yu at the front desk responded quickly and provided good service. I often travel abroad, and I think the room price and service are worth staying.
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Response from Property: Dear, we are happy to meet you at the most beautiful time. Guests with vision like you are so lovely. We are very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide high-quality services to every guest. Cleanliness is the most basic service we need to provide you. We will provide high-quality services on this basis and provide you with a more satisfactory stay experience when you stay next time. We look forward to your stay again! I wish you a happy life!
Alpaslan Sarı
Superior Twin Room
Checked in 2024년 3월
Business travelers
33 Reviews
5.0/5
Outstanding
Posted on 2024년3월10일
I stayed for the 2nd time. I left satisfied. It's a clean hotel. The employees are also friendly and helpful.
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6/10
Response from Property: The love of the universe and the mountains and rivers, the warmth of life, are all worthy of Xiaomei's progress and love, and you, who are gentle and lovely, are our driving force for progress. Providing you with high-quality services and a comfortable resting environment is what we actively pursue. We have a long way to go, and we look forward to meeting you continuously. I wish you all the best, everything goes well, and you can get what you want~
Yonglandeshishuidou
Standard Double Room
Checked in 2024년 3월
Other
16 Reviews
4.0/5
Very Good
Posted on 2024년3월10일
The first time, the window outside the room was not closed tightly. The key is that there was a smell when entering the room. I contacted the front desk and the staff was in place soon. I changed the room and there was no odor. The sound insulation is poor. Someone was talking in the corridor and it was clearly heard in the room. I hope to strengthen the hardware facilities and the service of the service staff is satisfactory.
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Response from Property: Hello! Thank you for giving us a detailed evaluation despite your busy schedule. We attach great importance to the problems you reflected. The hotel has made serious rectifications. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Yingziminfang
Superior Twin Room
Checked in 2024년 3월
Friends
79 Reviews
5.0/5
Outstanding
Posted on 2024년3월3일
I booked three rooms in total. I am very glad to have chosen Mercure Anyang World Trade Center. The hotel lobby feels really good, the chairs are comfortable, the reception staff is warm and thoughtful, the work is professional, and the processing is fast, which meets the needs of customers to the maximum extent. The front desk is equipped with free black tea and green tea, as well as snacks. The floor attendants are very enthusiastic and the service is very thoughtful. They will help when they see them inside and outside the hotel. The hotel rooms are spacious and simple, clean and tidy, the bathroom is separated into dry and wet areas, and the smart toilet can be flushed. It's great! The bath water is very hot! Xiaodu is very convenient. The room is given fruit every day, and more mineral water is given for tea making. The breakfast is good and rich. The hotel is convenient for travel and parking. In short, staying at Mercure Anyang World Trade Center is a good choice and I will stay there again in the future.
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Response from Property: Your satisfaction will make Xiaomei very happy. Xiaomei will continue to work hard and look forward to your next stay.