NH Collection Amsterdam Barbizon Palace Reviews

Response from Property: Dear Koo Chung Chong,We are thankful that you took the time to rate your stay at NH Collection Barbizon Palace. Regretfully, we realise that we were unable to present you with the 5-star extraordinary experience that we stand for. The experience of our guests is very dear to us and we always aim to exceed expectations. I would like to invite you to reach out to us and tell us more about your stay and what we could have done differently. This will give us an insight in our guests’ experiences and expectations. I want to apologise for the inconvenience caused and hope that you will offer us a second chance to show you the experience we are known for. On behalf of the entire team, we would happily welcome you back in the future if you consider giving us another chance.With kind regards,Pim Buskens – Guest Relations Manager

Response from Property: Dear Priya, Thank you for taking the time to share your recent experience with us. It was our greatest pleasure having you as one of our guests.What a wonderful review, thank you very much for sharing your experience! We would like to thank you for sharing your experience with us and we are looking forward to seeing you next time.Kind regards,Paulien Front Office Manager NH Collection Barbizon Palace

Response from Property: Dear guest,Thank you for taking the time to share your experience at NH Collection Barbizon Palace.We are pleased to read that you enjoyed your stay at our hotel, especially the location.We would be honored to welcome you back to NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

Response from Property: Dear Guest,Thank you for choosing NH Collection Barbizon Palace for your recent stay as also taking the time to share your recent experience with us. We are delighted to read that you enjoyed our comfortable beds. Furthermore, we are also happy to read that you were satisfied with your spacious room.However, I truly apologize for the inconvenience that you experienced during your stay.Thank you again for sharing your experiences with us and we hope to welcome you again in the near future at NH Collection Barbizon Palace.With kindest regards,Nikol DjukicGuest RelationsNH Collection Barbizon Palace

Response from Property: Dear guest, First of all, we would like to thank you for taking the time to write this extensive review about your recent experience in NH Collection Barbizon Palace. Your feedback is very important to us to continuously improve our services. Our sincerest apologies about the experience you have had in our hotel regarding the space, noise and comfort inside the room. We regret that we have not met your expectations. We kindly ask you to contact us regarding your recent stay so we can discuss the situation.Of course, in the meantime we will discuss this with the relevant departments to prevent this from happening again. In case you have any questions, please do not hesitate to contact us. We do hope to welcome you back once again in NH Collection Barbizon Palace Kind regards,Ludo de JongHotel DirectorNH Collection Barbizon Palace

Response from Property: Dear Guest, We would like to thank you for sharing your review. It is our passion to improve our service and facilities in the hotel whenever possible and we strive to make our guests feel at home, far away from home. We are truly happy to read that you enjoyed your stay here with us. However, we do regret that we have not totally met your expectations.In the future we hope to welcome you again at NH Collection Barbizon Palace.Kind regards, Ludo de Jong General Manager

Response from Property: Dear guest, Wow! Thank you very much for sharing your wonderful experience with us. We highly appreciate that you took the time to write this reviews.We are looking forward to your next trip to Amsterdam and hope to welcome you back at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us.It makes us very happy to see that you had a great experience at our hotel and enjoyed our location! Your feedback is truly appreciated.If you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

Response from Property: Dear guest, Wow! Thank you very much for sharing your wonderful experience with us. We highly appreciate that you took the time to write this reviews.We are looking forward to your next trip to Amsterdam and hope to welcome you back at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace

Response from Property: Dear Guest, Thank you very much for sharing your experience and your kind words. Unfortunately, it has come to our attention that some services could have been better. We will certainly share your experience with our team as we are confident that it will serve as an encouragement to all our employees as we strive to continuously improve the quality of our services. It will be our pleasure to welcome you again at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace