Name: Grand Canal Boutique Hotel
Address: Keizersgracht 302, Amsterdam, 1016 EX, Netherlands, Keizersgracht 302, Overseas, Netherlands
Rating: 4

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Positive reviews

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Love the beautiful location right by the canal and bridges and close to tram access to everywhere

Nice place, easy to find, but no elevator, a bit inconvenience. Have free coffee and tea in the counter area.

Great service in this beautiful canal facing hotel. It’s a very old building so be prepared for the steep staircase!  The service was good with free coffee and tea in the reception area along with maps. Staff are friendly

Was echt helemaal top. Goede locatie, goede service. Ook nog gratis biertje in de minibar ;)

It was really great. Good location, good service. Also free beer in the minibar ;)

24-hour front desk

Luggage storage

Wi-Fi

Non-smoking room

All Languages

English

Dutch

All Room Types

Deluxe Room with Garden View

Comfort Room with Double Bed

Deluxe Double Room, 1 Queen Bed, Canal View

Be aware of the a well-designed process of this hotel that can your stay a nightmare. Me and my family came to Amsterdam for short vacation in July, not for the first time so I know what to expect there in terms of hotels standards etc. My wife and daughter came one day before me, and once arrived at the hotel and entered the room, they realized it was so hot and humid, that there was no chance they can stay there (especially in case one had high blood pressure or any kind of heart/health issue). Of course, they asked the front desk for any type of solution but there was no intention to solve this, what so ever (they were offered a fan). The only option they were left with was to book a different hotel in vicinity and move from there as soon as they can - this is how bad conditions were. With all the arguments we had, hotel had no intention to offer refund, voucher, discount or any other complimentary or symbolic token of appreciation. What became evident afterwards, is that this is a deliberate process, planned in advance - hotel sends an ”no air condition” email message just 1 or 2 days before the cancellation deadline to be formally correct and they have ”ready-made” answers. While I was trying to solve the issue next day, I've witnessed a young couple with a 6-month baby from West Virginia that had to check out a day earlier because of the same reason, and another guest concerned about the heat and trying to understand these conditions via a phone call - but the front desk agent ”reeled” him in to book, with no intention to warn about the inhumane conditions. All together, not just a terrible hotel but a case of although formally correct process, clearly deliberately misleading and situation that represents a health risk.  

Love the location. Quite overlooking the canal and bridges but very close to the main road near Anne Frank House.

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Discover 105 Grand Canal Boutique Hotel reviews, rated 4 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Grand Canal Boutique Hotel Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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