Mercure Kangaroo Island Lodge

Mercure Kangaroo Island Lodge Reviews

Mercure Kangaroo Island Lodge

73 Scenic Dr, American River, South Australia, 5221, AustraliaView Hotel Details
Mercure Kangaroo Island Lodge
Mercure Kangaroo Island LodgeMercure Kangaroo Island LodgeMercure Kangaroo Island Lodge
Select your travel dates to check room availability
We Price Match
1 night

Mercure Kangaroo Island Lodge Guest Reviews

4.1/5
Very Good
91 Reviews
Verified reviews
Location4.1
Amenities3.9
Service4.1
Cleanliness4.1
Filter by:
Sort by:
All reviews(91)
Positive reviews(35)
Reviews with photos/video(7)
Awesome stay(11)
Friendly staff(8)
Tasty restaurant(6)
Negative reviews(1)
Anonymous User
Superior Queen Room with Pool View
Checked in Jan 2025
Couples
38 Reviews
1.5/5
Posted on Feb 14, 2025
The quality of this hotel is very poor for the price. The furnishings and bathroom are very old and have a lot of damage. We spent 2 nights there, but on the 2nd day there was no room service, not even the trash can was emptied. The breakfast was not good either. For 30 AUD there was no fruit, salad or cheese. Also the distance to restaurants is too big
JCtripppp we
Superior King Room with Bay View
Checked in Nov 2024
Travel with friends
3 Reviews
4.0/5
Very Good
Posted on Dec 4, 2024
Good food in restaurant. Large room. Just a little bit far location.
Guest User
Superior Triple Room with Pool View
Checked in Nov 2024
Family
4 Reviews
4.2/5
Very Good
Posted on Dec 16, 2024
Love the restaurant and enjoyed the food there
Guest User
Superior Queen Room with Pool View
Checked in Nov 2024
Solo travelers
3 Reviews
4.7/5
Amazing
Posted on Feb 7, 2025
very good, will come next time
HCP
Superior King Room with Bay View
Checked in May 2023
Family
1 Reviews
4.0/5
Very Good
Posted on Jun 12, 2023
Excellent location, lovely reception, room had pretty much everything one needed on a family trip. A working Telephone and effective AC could have improved our stay.
VIJAY BHUSAL
Superior King Room with Bay View
Checked in Feb 2024
Family
3 Reviews
4.0/5
Very Good
Posted on May 28, 2024
Great place to stay with family
Guest User
Superior King Room with Bay View
Checked in Nov 2022
Couples
1 Reviews
4.7/5
Amazing
Posted on Jan 1, 2023
It locates at American River island, ~40min driving from ferry terminal. The receptionist ladies who checked in for us and checked out for us were so friendly and nice. They made us very welcome. The room was very spacious, and faced to the river. Amazing view. Although it was near the street, the room was quite during my stay. No noises heard at that time. The bed was comforty and large. The bathroom was a bit small than what i thought. But it is okay. All facilities are included. The room was provided with microwave/cutley... Also they provide me with complimentary a bottle of wine, biscuits, potato chips and cookies. So glad that we did not need starving until next day (as we came late and no restaurant was open on KI) The breakfast was good, better food and coffee than other Cafe outside. The lady Yuki was very nice and friendly We definitely will come back again and recommend to other friends of mine.
Anonymous User
Deluxe King Studio Waterview Room
Checked in Jan 2023
Couples
7 Reviews
4.7/5
Amazing
Posted on May 7, 2023
Everything good
Guest User
Superior King Room with Bay View
Checked in Nov 2024
Travel with friends
8 Reviews
4.2/5
Very Good
Posted on Jan 8, 2025
The room is quite old, and the corners of the floor are not very clean. The four stars are because there are indeed supporting services such as swimming pools, but the Australian star rating is downgraded to that of China... The service is quite good, but there is obviously not enough staff during the holiday, and the breakfast service is a bit slow. The breakfast is average, and you can choose a single item from the fixed menu. I don't want to criticize anything due to the extremely limited resources on Kangaroo Island~ Overall, I am satisfied, but I feel that it can only be regarded as a domestic three-star standard. Don't choose this place if you want a small luxury tour.
Original TextTranslated by Google
Guest User
Superior Triple Room with Pool View
Checked in Oct 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
The room is very clean, the service is very friendly, it is right by the river, and the hotel's restaurant is also good.
Original TextTranslated by Google
Guest User
Superior Room with Water View
Checked in Dec 2024
Couples
22 Reviews
4.0/5
Very Good
Posted on Jan 12, 2025
Don't have too high expectations, the location is slightly worse
Original TextTranslated by Google
Guest User
Superior King Room with Bay View
Checked in Feb 2024
Travel with friends
29 Reviews
4.7/5
Amazing
Posted on Mar 12, 2024
Mercure is a hotel group I often book with, and the service quality is the same no matter where Mercure is. Mercure on Kangaroo Island, the warm smile and expression of the lady at the front desk make you comfortable and considerate as soon as you enter. Because the weather on the island changes greatly, it is cool in the morning and evening, hot at noon, and the temperature drops sharply at night, so the bathroom is equipped with a heater, and the air conditioner in the room is turned on, so it does not feel gloomy at all. The front of the hotel faces east, and you can see the sunrise in the morning. It is indeed a good location at the right time.
Original TextTranslated by Google
LoveLiveLaugh
Superior Queen Room with Pool View
Checked in Nov 2023
Couples
27 Reviews
4.7/5
Amazing
Posted on Mar 17, 2024
Room facilities are average. Don't expect too much on the island. The hotel environment is very good and the restaurant food is great!
Original TextTranslated by Google
Jennifer-Yan
Superior Queen Room with Pool View
Checked in Sep 2024
Travel with friends
16 Reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
The environment is quiet and the facilities are complete.
Original TextTranslated by Google
Guest User
Superior Triple Room with Pool View
Checked in Jul 2024
Family
7 Reviews
4.2/5
Very Good
Posted on Oct 4, 2024
The feeling of living in the forest, lots of small animals, nice 😌
Original TextTranslated by Google