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TownePlace Suites by Marriott Orlando Altamonte Springs/Maitland

TownePlace Suites by Marriott Orlando Altamonte Springs/Maitland

4.5/5102 Reviews
Monique at the front desk was friendly and professional. I am from LA in health inspection field. While my visit does not entail this hotel and my review is solely independent hence the reason it's anonymous, I must say I was very impressed with the breakfast server who I later learned name is Natalie. She does need to learn to smile but she did not stand for people using their bare hands on food items. She reprimanded grown men and replenished the items daily. I am impressed with this because I travel throughout the US and very few Marriott or high end hotels practices this. If I were the health inspector I. Your region who witnessed this daily, I would give you a passing grade with no hesitation along with the current certification. Your management should be proud. My only complaints are housekeeping was poor. They had vacuumed the room and hallway but it still looked dirty. Also while sitting in the lobby I noticed who I later found out to be the GM walked by a piece of trash on the floor on her way to and from. The bathroom. That say a lot to me. Other than that the few people, Monique Natalie Carla and Dennis made my stay well appreciated. Thank you! 😊

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