Pet friendly Hotels Alor Setar

1st: First in my life stay in the hotel not allow bring outside food . Refer photo 1 &2 . 2nd : i stay in junior suite but not as i understand about Junior suite. 3,4 . 3rd : everything is charge including mineral water Refer photo 5 .parking lot difficult to get. Other than that its suitable for 3* hotel not 4* . Without amenities like swimming pool and other activities. Service & cleanliness ok.

Late check in but staff still give warm greating and welcoming. Offer to take picture and play with my kid. Unfortunately when i want to check in reception ask me either i still want to check in or cancel it because hotel got issue with hot water. That sound like really crazy because we arrived already late and like really difficult to find another hotel. Should be call me earlier or email me.

Once arrived, the hotel have a lot of open parking space, I was welcomed with such friendliness from staff at reception. Check in was fast and easily communicated. The room given to us was great with view of Alor Setar Tower ( Level 8). It was big room, clean and we were satisfied for the money paid. The food at restaurant is great. I would definitely recommended this hotel, since its located at center of town. Its near to the Pekan Rabu Complex. I will stay here again if I were to visit Alor Setar.

From the moment we arrived until departure, the staff exceeded expectations.” ”Exceptional customer service, with a commitment to making our stay comfortable

It's been long time I didn't write my review about my travelling activity. End of July I was staying with my husband and my toddler son.i don't mine if the hotel was old or else.however the service that the reception give so not called hotelier. The reception staff all are gentlemen,no politeness and happy to serve a guest. My room very clean and big.however the aroma when you open the room not nice.its smell so sticky. During night time there is no air conditioning.My kattle in room got problem we have report to them at reception but no action , I can't boil hot water to make my son milk.its need my husband come down at down stairs to take it by him self.the hotel staff not show that their wanted to help us. So for me even it's cheap but not worthy to stay if the staff not willing to help.

Stayed at this hotel for 1 night. I would consider this hotel as a budget hotel. For that category, this hotel is pretty good. Firstly, I like the location very much. It’s by the main street and just across the Lotus Hypermarket (formerly known as Tesco). There are many shops around it. In the evening, there are many stalls and food trucks that sell delicious street foods. You won’t go hungry here. The room size is decent and the bed and pillow are very comfortable. The room is clean. I would have given this at least a 4 star rating but I gave 3 star because of the following: - the shower water becomes stagnant because the flow was blocked or something. It took a long while before the water subsided. - getting a parking slot near the hotel during the day was quite a challenge because there are many popular shops there plus a major bank which customers took up most of the parking spaces. At night, the parking is quite empty. - that guy who was manning the front desk when I checked in was not friendly at all. Not sure what his problems were but being a customer facing staff, he should at least show a bit more pleasant personality. - there’s a sink right after you enter the room! It’s outside the bathroom. I don’t quite understand the logic of this room design. In summary, it’s decent hotel and the room rate is very reasonable esp if you book through their official website. There’s a supposedly 5-star hotel just next door. I have stayed there before. Given a choice, I would definitely stay at this Leverage Business hotel rather than the so-called 5 star hotel. It has it hits and misses but certainly value for money.

Centrally located with shopping mall, hospital, food outlets, foot massage, and retail shops. The room is comfortable and nice. Everyone is recommended to stay here for a reasonable price.