Hotels near Kerala Backwaters, Alappuzha

We arrived via the House boat (Our own) and reached their docking area. there was no one to greet or assist us and had to search for the reception on our own. I would suggest if you have a boat docking area keep a guard or close it . we then searching reached the reception and no one was there and when they came everyone was confused and surprised. We then entered our rooms which looked nice from the outside but not properly cleaned inside. 1. my brother upon entering the bathroom found Human hair 2. The duvet was stained badly 3. I went for a swimming to the swimming pool there was no pool attendant and this was around 6:30 pm while the pool closure is at 8 pm, only later did someone come and again dissappear even when there were guests around, there are also a lot of mosquitoes around the pool so please take care 4. The food is pathetic, we ordered for Appam and stew and when the order came there was only appam and no stew, then finally after waiting and calling twice to IRD who were clueless the stew came and what a shock the stew was salty, imagine ordering a Kerala dish in Kerala and being so disappointed by it. we also ordered Prawns which were also Salty but we had to eat it all as we were super hungry and would not want to wait again for further disappointments. I was lucky to buy a banana chips packet which became my saving grace. There was 1 thing which really concerned me, my brother ordered for Bottles of wine (3 different times) and when the associate came with these bottles he insisted for it to be paid on the spot and said cannot post in the room which we found really strange. my friend then said will do a gpay to which the person said to gpay his personal account ... I mean is this how team members work or is it a policy? I being a hotelier was shocked at this as any outlet in a property must post the charges to the room or at least present a valid bill which was not done at the time. I am really happy that we only booked this place for a layover or would have regretted it for a long time.

Perfect service by owner and staff, a/c room with good amenities, beach is very near, both balcony and ground-floor rooms are neat and clean, happy to stay again

We absolutely loved the relaxed feel of this place. All of the staff were friendly and helpful. The pool area is just brilliant, a real sun trap. The food was great too. We had a beautiful room. Yes there is a flyover just outside which is such a shame. But it did not detract from a fabulous stay. Great if you want a little escape from the business and having a bar is a huge bonus in this part of the world.

What a beautiful experience we had at Marari. The staff are so warm and courteous. They knew we had come for our first anniversary and they arrange a special cake for us and made it extra special. Adarsh and Jithin from the serving team we so warm and caring. Shibu who was a multi talented person took us around and helped us in spotting so many birds and other creatures I would highly recommend his activities specially owl parliament (owl spotting) We signed up for yoga classes aa well which was so good. This is a great place for couples as well as families Lots of activities. The food was so fresh and tasty. Would highly recommend