Azak Hotel Reviews

Worst hotel I have ever stayed. Poor customers service very rude staff. Guy at front deck was rude, he refused to give us WiFi access and parking. He was very aggressive person and seems very unhappy with us because colour of our skin. Hotel did not provide us bottle of water, there was no kettle no coffee or tea. Only good things were breakfast and dinner and staff at dining area were nice and friendly. Poor quality of pillows very small. It was waste my money on this hotel. They were changing us water bottles 30tl per bottle. Very disappointed.

Çok güzeldi çok memnun kaldık gerçekten gerek konum gerekse otel çok güzeldi tavsiye ederim

An amazing place to stay at. The staff is the best. I have never met such nice staff anywhere on my travels. They are very helpful. Location is very nice. Rooms are good. Food was okay but great value for money!! Totally recommend staying here

Based on a number of reviews, we thought we could reserve this hotel. Not the expectation of super luxury, but on the beach, near the center, with a swimming pool and the food and staff turned out well. What a misery. Sour staff, couldn't say a good morning, understood virtually no English. Everything is outdated. Poor quality food. We had our doubts about some dishes during breakfast, despite having been in Turkey for 30 years. Little choice. Many of the holidaymakers came from Eastern Bloc countries. Putting the towel down at half past five in the morning, and then not using it all day. Arguments in the rooms, even at night. Nothing is said about it. Rooms are cleaned with the French stroke, do not look under the toilet seat. Beds on the beach have to be paid for, while they have parasols from the hotel and are used by hotel guests. The manager is immediately next to your bed and, despite the fact that the beach is open from 7:00 AM to 7:00 PM, he already starts folding the umbrellas at 6:00 PM, even if you are still there. Several times we had already paid for our drinks voucher with the "manager" on the beach and this voucher had to be paid again at the reception. We do not understand how this hotel has earned its stars on this site. The stars of various organizations that hang in the hall of the hotel date from 2019. We're not going back. Also considering the price, I think there is something better out there Kindness and hospitality cost nothing and that would have earned a little more credit Furthermore, there is a small, fairly aggressive young boy standing in front of the Spa door, who bites into you and won't let go.

There was nothing good about the hotel other than its location and beach. The sheets in the room were torn, the bedspreads were stained. The toilet flush was constantly leaking water. If you ask about the TV, there wasn't a single channel without ants. In short, I went there trusting the comments here, but there were a lot of deficiencies.

Ailecek kaldığımız otelin bir avantajı var en önemlisi temiz aile oteli olması denize sıfır durumda olması ve kumsal bu çok etkili özellikle çocuklu aileler için. Yemekler havuz ve balkon ayrı bir detay. Tabii ki en değerlisi konaklamamızı tarifsiz kılan emektir. Bütün personele içten teşekkür ederz

This hotel is one of our favoriet place in Alanya because directly on the cleopatra beah sea view clea rooms sure with friendly staff. evening at the pool bar spend quite evening i must say this also good breakfast and dinner. Mr ırfan is doing is job well and helping to everbody. Hopefully we can come back also this year. Greetings from Lebanon

Directly located in famous cleopatra beach of alanya, cable car to castle and damlatas cave just few meters a way from hotel also city center and night clubs in walking distance you can go everywhere by walking all nearby. Need to see also dim cave and dim river sure advice reception. We liked to stay here and spent full lovely days and activity

Very friendly staff clean rooms anddelicous foods also located on the famous clopetra beach. alanya city center shopping area just front of the hotel . you can also explore damlatas cave and castle of alanya. We will try to come back again

The hotel is decent with a great location. However, there are couple of things that should be worked on. First, the towels are not changed every day which is in my opinion mandatory for the beach hotel. We used to wash them by ourselves. Also, you have to take your shower gel, shampoo, and soap since you will get those only when you check in. Two small shampoos and soaps are definitely not enough for the trip that lasts seven days or more. WIFI is very poor and available signals are kind of confusing since they have one for each floor and area but none of them works good. The beach waiter/guardian is very unpleasent and have his own and very strange rules of selling the sun beds. For example, you come early in the morning and ask for some of the beds in the first row he tells you "No, it's reserved." Then noone appears there for the whole day or someone who is not even the quest of the hotel takes those. When you ask if you can reserve for tomorrow he says "No way!". This guy really makes you feel kind of discriminated for your own money and dealing with him on daily basis can definitely ruin your vacation.

amazaing hotel at the good point estabhlished directly on the cleopatra beach of alanya also near to city center, shopping centers and night clubs. breakfast and dinner perfect view to ocean. the most of the room also see view

Directly on the beach just few meters a way from City and Shopping center. Sea view and clean rooms delicious yummy perfect foods weekend animations is awesome pool bar is all day open for also very friendly attentive staff.

This relatively small hotel is one of wery few with a direct access to the beach, what was very convenient for us. The location of the hotel is about 20 minutes away from the downtown, and it is an interesting walk through the streets of Alanya. The hotel's bar is in natural shadow so it was plesent to chill here during the hot daytime. It's not directly open for the visitors outside of the hotel, what makes this place quiet in the evening. Cocktails were also quite decent, what I cannot say for many other places in Alanya. Guys working here are very helpful, they offer a great service and are actually the main reason why I'm happy to rate this place with 5 stars. Even if they may lack a bit of language skills, they will do their best to meet your needs, help you if you want to rent a car or find anything else. The rooms are not so big so don't expect a 5 star comfort. The meals are freshly prepared and not spicy, so if you are not to picky it should do. Once again dont expect too big choice of different foods at the buffet, as this is not some huge 5 star resort. This cozy and friendly atmosphere ist just what makes this place worth visiting.

Hotel is just TERRIBLE……we are sick, diarrhoea already 3days….FOOD IS JUST TERRIBLE, hygiene on the lowest level, NO HOT WATER IN BATHROOM, In 10 days not even 1 day was served fish, staff UNPLEASANT AND UNHELPFUL, NO WIFI, Cleaning only the floor without making up the bed, and under bed you can easily find insects, dust or other garbage left from previous guests. DO NOT STAY IN THIS HOTEL, this is what can I recommend to anyone!!!!!! Regards, Maya