Hotel Club Akumal Caribe Reviews

Destination wedding

We loved this boutique resort right on the beautiful beach! Our room was 402 and we were merely steps from the turquoise sea where we could snorkel. We saw many turtles and rays and other gorgeous fish. Also, the staff were superb and always ready to assist with every question or request. Our first-class treatment started with Leon when I was planning the trip from home. He answered all my questions very quickly, which is nice when planning a trip. Then, when we arrived, Manuel at the reception desk was a wonderful resource with so much information...and just such a nice hombre! And we rented a golf cart a couple of times from Caesar, who was also very accommodating. The restaurant was also exceptional with lots of variety. We became friends with both Rafael and Oscar - the most fun amenable guys! There is a dive center onsite, which we utilized to snorkel with the turtles. Totally worth it! We highly recommend this spot and will be back.

We spent 4 days in this lovely hotel. Our room was just perfect, with real Ocean View. The staff, from the reception to the bar and the restaurant super friendly and well organizes under the supervision of a great manager. On top : food and drinks are great (and value for money). Congrats

Totally worn out. At a beach hotel you expect a terrace. There was none of that here. There was also no television in the room, although one now finally had time to watch the news. Admittedly, there was a fridge and a coffee machine, but only coffee to make one time. Then no more was delivered. A cupboard was also missing and the chest of drawers was jointless. The restaurant was extremely expensive.

Just returned from our 3rd stay @ Hotel Akumal Caribe ~ had a wonderful time. Loved our ground floor (deluxe kitchenette) room (406) just steps away from the pool & beach. Nothing better than waking up to the birds singing & enjoying a cup of coffee on our patio. You know your day is going to be a good one, when Juan (goundskeeper) greets you with a "Hola, Buenos Dias" as he starts his day. But, then ALL the people employed @ this property are super friendly & make you feel like family each & everyday. Our room was cleaned by a very nice gentleman (forgot to get his name) always with a smile & a "hope you are having a nice visit." We had all our meals down by the Lolha ~ excellent food/drinks/service!! Big ups to Oscar, Willy, Rafael, Alberto, Jordy & the rest of the crew. Again, always service with a smile. Hotel Akumal Caribe & The Lolha are a perfect example of how a property/restaurant should be run & I'm sure other properties could learn a valuable lesson from them. Until next year (already have my 2024 calendar out) wishing everyone a Merry Christmas & all the very best in the New Year. Patricia & Bob

We loved the staff and the food. Rooms are very clean and the pool and beach are beautiful. The air conditioner in our room could have been cooler. Our only complaint would be the mass numbers of snorkeling/diving shop customers and the boats anchored on the beach obstructing our views and access to the water.

We were very pleased with out experience at the Caribe. The service was swift, gracious and always available although the reception desk was some distance from the hotel. The3re are only 21 rooms in the hotel and addition "casitas" on the grounds, which also contain a dining building, and addition facilities on the site. The grounds are blessed with many large palms which provide shade, and there is a staff person whose sole job is to carry lounge chairs where ever you wish. There is a beautiful beach, shared with several other resorts, and a very active program from the Diving Center with guides, boats and equipment to observe the turtles. Many go out to the reef to observe these creatures using a life jacket and snorkel equipment. We were a little put off by this incessant activity, but contracted with one of the boats' crews moored at the beach to make an excursion north along the shore. This culminated in entering a lagoon, and well equipped and monitored by the crew, swam for 45 minutes observing many beautiful tropical fish. The actual swimming off the beach was hindered while we were there by a high wind and resultant seaweed blown in as well as some underwater rocks, but we persevered and conditions improved.

Traveling solo to Akumal I wanted a quiet beach front location, I hit the jackpot. Staying in the Cannon House Studio was exactly what I wanted after an 8 day tour in mid Mexico. The sea was right outside my door which was exceptional. This is not a plus, lush resort. It is an older hotel and the Cannon House is set apart and very private. The room was comfortable and had more amenities than I needed. The food was good. I advise to get their meal plan, which I did not as there are very few options if you do not have a car. You get some discounts. If you are older and want a quiet retreat give this a look.

The resort is outdated. Small villa’s with very small beds. Cars are parked all over the place. The first impression is the main entrance by car, which looks like you enter into a junkyard. You don’t expect such a badly maintained resort at this amazing coast. It depressed us so much that we moved out within 10 minutes after arrival.

This was my first time and will not be my last. if you are looking for a more authentic stay away from the large all inclusive hotel this is the place for you. Clean, spacious rooms, friendly staff. Great bar and restaurant on-site and less than a 10 minute walk into town for more options. Scuba and snorkeling right outside your front door. Cannot recommend this place enough!

The hotel enjoys a substantial campus with casitas and a main building, all near the admin entrance, and a eating facility. There is also a dive shop. The service was excellent, and responsive before and during the stay. It is right off the beach and also has an attractive swimming pool. Our room had two mini patios and was an upgrade.

This hotel is the one I've been searching for. I have been coming to the beaches in this area for years and have become disappointed watching it all become loud, crowded and overpriced. Akumal Caribe is a lovely, quiet reasonably priced hotel located directly on the beach. I stayed in a top floor room and sat on the balcony every morning watching the sky lighten and listening to the ocean. The in room coffee maker provided added even more bliss. The bed was comfortable, there were plenty of clean towels, and space to relax. There were two of us and we both had lots of room for our belongings. The large container of purified water was replaced any time I asked. After the included free breakfast, I sat on the beach all day, more bliss. Later in the afternoon I moved to the pool which was always clean. All of the men at he reception desk were really friendly, answered all my questions and knew the area. A sort walk away there are several restaurants, souvenir shops and a few art galleries. After that and a long walk on the beach I slept peacefully in my quiet room. I'm already planning my return.

This place is an absolute jewel! First I cannot say enough about the staff especially David, what a great group of people from the hotel staff to the restaurant staff all great and willing to help. The property is well kept, the rooms are great( the AC could work a little better) the food is fantastic with a good selection. The property is in a great location to local shops,restaurants and bars. We will definitely be back!

Wasn’t staying here, but came for drinks and a meal - not bad. But at the end of the evening, they refused to call a taxi. They were rude and graceless. Avoid them. There’s really no excuse for this.