Guest User
August 3, 2022
LOCATION: very good SERVICE: at check in they forgot us waiting in the parking lot with the child in the sun, until they cleaned it (they said 2:00 PM but we entered at 3:00 PM). We didn't have a mop for the bathroom which was always wet, probably because there was no partition to stop the water (disabled reason), we asked for it and it never came. the handle on the door was rusty, but more importantly he had a knife in the kitchen that was rusty to use. Of course we never used it and bought a new one. The TV was not working, we informed and they told us that the weather might be to blame (*#?). In other rooms there has been no problem they told us. A technician came and since he could not solve it they told us another technician will come. Out of the 7 days, 3 were when we had TV. ROOM: large spaces. They put us with a 6-year-old child in a disabled room, without informing us before we made the reservation. This resulted in difficulty in the toilet which was too high for the child. The hotel was fully booked to change us, they told us. SWIMMING POOL: very clean, a bit small for the beds it has PARKING: very few places for everyone, so we park on the street. CLEANLINESS: daily change of towels, no mopping/wiping throughout our 7 day stay, only in the bathroom, inevitably as it was full of water. BREAKFAST: I have nothing bad to say about the breakfast, it was great.
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