Radisson Blu Hotel, Abu Dhabi Yas Island Reviews

Hotel is located on Yas Island, which is convenient to the airport and to ADGM and to Louvre Abu Dhabi. Nice views at this location. Breakfast was good, but ended a little early, 10:00AM. Service was very spotty. I had eaten at one of the restaurants on site my first night here and the restaurant provided a go bag for the next day for the large portion that I did not finish. the food, Mexican was actually good, and I do recommend it. At 9:30PM the 2nd night of my stay I called the front desk to ask them to heat my food. There was a microwave in the Exec lounge down the hall and in the kitchen of the hotel and the manager stated that an associate would pick up my food shortly. At 10:15PM no one had arrived and I called again. Finally, the food was picked up at 10:30PM. At 11:15PM I called and inquired where my food was. At 11:30PM my food was returned unheated. The attendant could not explain why it was not heated. This is simply unacceptable for a Radisson. I informed management both immediately and in the morning. They stated they would look into it. Simply awful service. No response or result from management. The gym is nice but the gym restrooms have standing water nearby and one must walk through the water to use the restroom. I alerted management to it but I didn't understand why it wasn't being repaired along with rest room fixtures that were not working, i.e. sink, urinal. The hotel seems designed for tourists from South Asia with reasonable prices but not designed for those in town for business at the ADGM or art goers heading to Louvre. Large amounts of guests were frequently checking in and out and it would appear the hotel is not designed for frequent Radisson guests, unfortunately.