Hotels near The Sanctuary of Abilene, Abilene

Stayed here on a one-night business trip recently, it’s a good location close to Abilene Christian University, with some pretty strong dining options within a couple of miles (or one could drive 10 minutes to downtown and find some other really good options, too). Seems to be an older property with some roof damage from previous weather, and if your in-room fridge does not produce ice (like what happened with me), there are no icemakers except in the kitchen area, so desk staff will have to help you. I was very pleased that they were able to check me in hour early, but I was not pleased that within 30 seconds into my room, a housekeeper barged in without knocking, because she wasn’t finished cleaning my room yet. I didn’t make a big deal of it, but the kitchen trash remained unemptied, and the bathroom counter was a little bit messy. After my first four hours, my freezer still had not produced any ice, so I took the ice tray down to the front desk to request some ice, and the clerk behind the desk asked me in a very condescending way, “well, did you turn the icemaker on?“ I won’t type how I responded, but she very quickly got me ice from kitchen. Still, this is a very good location away from the downtown area, and let’s face it… Some of the other lodging options closer to downtown are pretty sketchy. This place is quiet, you’re within walking distance of a Hooters (which is actually one of the nicer ones I’ve ever been in), and you’re a very short drive from a lot of other food options. I will definitely stay here again.

Our room was clean and mostly quiet but we could hear the TV from the room next door. Basically appeared to be a new hotel. The pool was stated to be heated but it sure did not feel very warm. Check in was fast and friendly with many choices offered for where to dine. The only knock is the breakfast area is quite small and when it was busy people waiting for their waffles blocked access to the rest of the breakfast wall. If we find ourselves back in Abilene we would stay here again.

My job is 100% travel so I pick up on the small details that really make the difference. No matter what the request big or small they always responded in a positive professional manner. Housekeeping excellent very detailed. Management Jolinn the GM and Martina in my opinion represents the standard why Marriott is the largest in the world. There are other Marriott hotels in the area that are also nice however I will return to this location when I am in town for business because great service always rise to the top. James A Titanium rewards holder.

We travel frequently and our typical choice of hotel is Hampton Inn. This hotel does not meet our expectations for what we have come to expect from HI. We have stayed at this hotel three times and likely will not be back. The hotel is older, and needs serious updating. Cleanliness is not as expected—mold in the bathrooms, cracked tiles in the bathrooms, dust/debris under the sink, stained lampshade. The beds vary in comfort, but our last one in room 202 was not comfortable, and creaked with movement. As far as service, everyone we encountered was pleasant and accommodating. The breakfast attendant was truly on top of his game. This hotel holds promise, but needs some work.

My family and I come to this hotel often at least 10 stays in the last 6 months. apon arrival we didn't even get greeted or welcomed by Aubrey who was more worried about his dog ,we asked if it was a service dog and was told it was a rescue dog,we have been told since we started staying here that they don't allow emotional support animals which my daughter has but the employees can have there dog at the hotel? We had to wait to get are room because it wasn't finished but on are mobile check in it said the keys were made ,the elevator wasn't working and no one called to let use know it was wasn't working and to add to it there was no coffee in the pot down stairs we asked if we could get a fresh pot and was told yes after waiting 15 min we got are keys to the room and went up around 2 and came back down around 3 and there was still no coffee or hot water in the pots,i told the next guy who was coming in for the front desk shift and he dropped everything before even clocking in to make us a fresh pot of coffee with a smile on his face and no hesitation and even told us sorry and even brought us up some cookies and a note thanking us for staying at the Fairfield inn I think this place needs more people like Juan and not the first guy on the am shift who was more worried about everything but us the guest.