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When we checked in the front staff were efficient and professional. We were delighted to get an upgrade to a suite. Upon entering the room, we were greeted with gaping holes in the sheers. There were flies flying around kitchen, large stains on the couch, filthy lampshades, burned out lights, a bath tub with paint peeling off it. A febreze was plugged in to mask the smell. The coffee pot did not fit the maker and was unusable. We showed the housekeeper and reported to the front desk about the curtains so we wouldn’t be charged at checkout for the damage. We asked the housekeeper for a clean sheet to cover couch so we could sit. No one seems too concerned. At check out, I told the front desk the room was deplorable. The lovely lady contacted her manager and I emailed the photos to them. They did refund my money for the night. I did not hear from management, in which I thought would have been respectful.

Overall not good to come to Vancouver on the first day did not choose to live in the city from the airport to drive from the airport probably takes more than an hour. The hotel is very clean next to the Wal-Mart and the shopping center is very convenient. Although there is no breakfast, the hotel can connect to a restaurant at a very affordable price. 15 knives a lot of people

The location of the hotel is relatively quiet, and the entire hotel is relatively large, especially with a lot of parking spaces, which is very suitable for self-driving people. The breakfast is relatively rich with hot food, and the front desk service is also very good. If you go early, you can check in early if you have a room. You don't have to wait until after 3 o'clock. I have been on a business trip in Canada for more than a month, and I basically book a hotel of the best western brand, which is cost-effective.

I'm from Bowen Island & came here for Christmas & to see family. Any future reservations for Abbotsford, I will definitely be bringing my business here. They were there to accommodate me, when family came, they were fine with my guests and didn't say anything about it. That was VERY important.

Stay at THE RAMADA by this hotel DONT STAY HERE !!! Spend the extra $20-$40. SAME LOCATION!! Dead ants/dirt/hair in bed, lady changed the bed and tried to gaslight me by saying it wasn't dead ants it was just dirt. (Osb dead ants), a ant crawled BY MY FACE IN BED! lady tried to BLAME ME saying I had food on the floor. (I was fasting for a procedure so no food was in the room) refused a refund. Made me wait over an hr. Called again and guy argued with me about changing bed. I lost my patience and made him change the bed. (Mostly I changed it. Horrible service) he sprayed the room as well. NOT HEALTHY!! Breathing that in. Morning found more ants in the bed and shower. Stained sheets, BLOOD STAIN on bed covering, cigarette burns in blankets and covering. Guy saw and didn't care. Just complained about smokers and said sheet was overwashed. (Osb stained and gross) room/floor was digesting and dirty. Waiting to check out and guy was YELLING AT CUSTOMER AND HUNG UP ON HIM!! super rude to everyone including me. But he gave me a $15 refund when lady refused night before. (Showed him 3 vids of ants) WORSE EXPERIENCE, NOT HEALTHY, MISTREATED AND DIGESTING. nightmare from check in to check out. NOT WORTH IT!!!! Stay at the Ramada!!!

Very clean and very comfortable bed. If the room has spare blanket for someone to add on. It will be the best. Also, I do not have extraordinary expectation so breakfast is so far acceptable.

Staff at restaurant were very friendly, hotel staff also quite friendly. We stayed 3 nights, had all the amenities we needed- pool, parking, refrigerator etc. We would have liked a space to sit outside but we hung out at the restaurant and pool while we were having downtime at the hotel. I would recommend that the carpets on the 3 rd floor be replaced. There is some type of smell happening there. The room itself did not smell, we were opposite the highway side of the building with a nice green wall outside our window. Air conditioning was nice but too loud to leave on to sleep. My only real complaint would be lack of a kettle for tea, but the hot water on the cooler in the lobby worked ok. Family of 4 travelling to visit Cultus Lake, Harrison, a trip into Vancouver to see a musical production & family. Hotel was a good value for the rates and I would stay here again.