Hotels With Airport pickup service in Limassol, Cyprus

A great and very stylish new Hotel !!! The receprionist Staff was very friendly and absolutely profesional, treat their customers always with a smile and respect. Guest relation manager (Jamie) will do always his best to assist you !!! As for the location great, no car needed at all, close to all great places to visit by foot !!! Well done to all NYX limassol staff.

The hotel is located on the promenade in Limassol although not very close to the marina area near which all the activity centers in the evening are located. At the same time, there is a convenient bus line No. 30 that travels along the entire boardwalk and is easy to get to the marina and reaches the final stop at the mall in the port area a little outside the city. Back on the same route. There is no reality in this mall and in Cyprus in general. The hotel is located right on the waterfront, there is a pool for adults, a pool for children and a pool for toddlers and an indoor pool where the water is too cold and there is also an air conditioner. At the entrance to the sea there are small and large stones and for those who are not used to it, it hurts and you can get injured. Therefore, it is recommended to wear rubber shoes or enter the water on top of the plastic dock that reaches deep. Arriving at the hotel in Larnaca is possible by taxi which costs about 50 euros. The most economical way is to take the shuttle bus which costs 10 euros per person, less for a child. Buyer's card in the archway near the exit of the terminal on the left. Get off at its first stop in Limassol called St. Raphael and from there take bus line 30 with a journey of at least 10 stops. Costs 1.5 euros, pay the driver. Get off in front of the entrance to the restaurant called ”The Garden” in English, ask the driver. Continue walking about 40 meters and turn left in the alley leading to the hotel, there is a sign. The hotel looks nice mainly in the public areas, lobby. The rooms are smaller, simple and understated furniture, nothing fancy. The safe could not be opened, maybe for a fee. There is a kettle with coffee. small fridge. Wired internet computer connection, for a fee. The breakfast is fine, no changes. There is what is needed for the Israeli menu, I was missing white Greek cheeses and types of pastries. The hotel is suitable for adults, couples and those who want peace because there is not much to do in it and in the area, apart from relaxing and swimming in the sea or the pool. The hotel has breakfast and it is also possible to pay lunch for 23 euros and dinner for 28 euros, not including drinks. free water Returning to the field in Larnaca is possible by the same route, line 30 to St. Rafael and from there the shuttle to the airport. There is no reality in duty free there, the price is the same as abroad and in Israel.

It was our first time at Parklane and it was amazing! We were celebrating our son’s first birthday and Christina Tsakiridou the duty manager from the reception made our vacation perfect!! She sent us a cake and champagne and got us an upgrade for a sea view room so we can celebrate the best way! She was checking with us each day to see that nothing is missing and was so helpful and nice for us. We could feel how important it is for her that we’ll be happy and she did her best with any request! We felt like home thanks to her professional and warm service 🙏🏼 Thank you for that great experience! We’ll be back soon for sure ❤️

The hotel was built a long time ago, it doesn’t look very straight from the outside, but the rooms are reinvigorated, the carpet in the corridors is new and not worn, there are magnetic locks on the doors. But honestly, the hotel does not pull 5 *. What did you like: - welcome bottle of wine and apples - chocolates on the bed every night - change of towels throughout the day - good shampoos Did not like: - an outsider can calmly come in for breakfast and no one will ask where he is from, and they will politely take him to a table at (because our friend just came, had breakfast and went to the beach) - the construction site is near and it’s not said anywhere, but there is noise from it - the floor in the rooms must be requested to wash - the beach is dirty, full of cigarette butts - weak animation - if you do not live on all inclusive conditions, then in a cafe on the beach the average cost of a meal is 8 euros, coffee 4 euros, smoothies - 6 euros. But for all inclusive there are restrictions - 2 naptanv a day per person - modest territory, nowhere to walk - the hotel in the distance is both plus and minus, quiet and there are no engines, but because there are only 3 restaurants nearby, and a taxi is expensive, about 1 euro km, even more expensive in the evening, you have to go there - there is no supermarket nearby, only a minimarket where you can buy something on the little things

Great service from all the staff - reception/lobby, breakfast room, housekeeping, spa/hairdressing, bar/room service. Liked the location. Days off - two 'city bicycle' hire stands (Nextbike by Tier) nearby gave me the wheels to explore old town and surroundings. On remote working days - Walking distance to a great little vegan food van, organic supermarket and Bobo pops (ice cream), walks were welcome breaks from the laptop. Room impeccably clean and very comfortable, north facing room on 4th floor had a pleasant city/mountains view. Mini fridge was great for keeping snacks (and sundowners!) cool. WiFi worked well, I remote worked with it, without any problems, for over two weeks. The desk and chair were comfortable and there were enough well located plugs - and the blurred Zoom background looked professional (although it was the bed/headboard!). Breakfast was excellent, usual hot/cold stuff plus lots of fruit and 'Cypriot table' with interesting things to try out (sweet pickled walnuts, tahini cake, olives - yum). Miss the yoghurt already - with walnuts or almonds, goji berries, chia seeds etc. Free car parking on site was available, discovered a minor overnight scratch on my vehicle on the last morning but luckily had taken a zero excess insurance policy for falling rocks at Troodos mountains. Spa and hairdressing treatments were reasonably priced and available at short(ish) notice, at least now, during the 'off-season'. Had a haircut and four massage treatments, great way to relax after the remote work days when my time off was more limited. So all in all: a really pleasant stay - thank you Ajax!

I’m currently staying at Navarria and although there is plenty of things that the hotel can improve on. The hotel has been given lots of complaints about things that are not true. The pool is fresh and is absolutely glowing. The hotel is a very quiet place so great if you have come away to relax. The food is okay but not great but there is still plenty of choice. The one thing that amazes me about this hotel is the rooms are absolutely gorgeous and they are so big. Air con is a huge bonus! The things to improve….. Food quality Music by the pool would be nice A member of staff dedicated to the bar area for the all inclusive guests.

First time in Cyprus, I never wanted to come again. It's desolate, nothing fun, the seaside is okay, the commercial street is poor. Talk about the hotel, because it is close to the customer, so book this hotel, although not at the beach. But the distance is also very close, walking about 2 kilometers to the seaside tourist area. The hotel is ok, but it should be soon after the renovation, the room smells a little, I am sensitive to the smell, so I opened the window to sleep. No food around the hotel, only a supermarket. Ice cream shop. The hotel is nice and clean. The network is average, and the signal on the bed is very poor, even Ctrip cannot open it. Breakfast is good, everything, can meet nutritional needs. If you go to the airport, you can ask the hotel to call travel express for 13 euros. Pick up at the hotel and then take you to the airport. Otherwise, take a taxi for 10 euros to the station, and the bus costs 9 euros, which is very frustrating. Try to live in high floors and have a good view.

I really liked the hotel and staff for my visit this year. Yes minor faults in the room, but this is a 3-star hotel, so did not expect a flawless experience. The staff was always friendly and helpful, I was mainly there for warmer weather and ankle rehab via the pool onsite, which I might add was great. The O'Brian bar staff are busy at times and that can delay service, but it's not meant to be busy like a UK pub. The room was acceptable with a balcony view of a new build called the Trilogy, so although they started work at 6.30 am the double-glazed door kept a vast amount of the noise out. The best balcony experience would be poolside as this captures the sun for most of the day, and 1st floor has an extended balcony with a table and a sun umbrella. The reception also has a supply of towels for the pool, so you do not have to take the towels out of your room. Checking in and out was great, and they have a spare area for luggage to be kept after checking out so you can still explore the area before your taxi arrives back at the airport. I shall look forward to returning to this hotel, based on the service and the prices.

Went 30 December 2022 to spent the last couple of days of the year in what it supposed to be a cosy mountainous hotel set up. It was just that. A cosy refurbished old hotel in the middle of a forest, a short walking distance from Platres village. There is a huge history concerning the role the hotel played as the place for the rich and famous in the early 20th century until the end of the 80's. Royals, movie stars and wealthy individuals stayed at the hotel, photos of which are everywhere. The room was clean, the temperature was perfect and everything worked just fine. The a la cart menu offers few choices, but the food quality was above average to our satisfaction. Not expensive as well. The wine list was short and was focused to local wineries from which there was a handful of worth to try (if you are familiar with the local varieties or if you can get help from the head waiter). Excellent service at the restaurant, smiling faces everywhere and helpful staff in every corner. Taking under consideration the fact that is a facility deep in the forest, old and with a well established mountainous character, it is unfair to judge the simplicity of the design or the lack of 5 modern star building materials. You get what you pay and that is not a high end 21st century super luxury hotel. There is of course room for improvement starting from the unacceptable condition of the private road when you enter the gates heading upwards for the Hotel (about 4 hundred meters). It's totally destroyed and no maintenance have been taken place for decades. There is no lighting to help you avoid the holes so if you are not cautious your car might end up with some kind of damage. If this piece of road is part of the land that belongs to the hotel , then this is totally unacceptable. Generally though a good experience.

Excellent Boutique hotel. Highlights Very warm check in at reception, included a refreshing drink Staff we so nice, very polite and always asking how my stay was and everything was ok. I would say they were an excellent asset to the hotel Food amazing, great value, did not have anything that i did not like All areas are very clean and well maintained For a small establishment there are many spots you can sit, relax and enjoy. Cleaning ladies do a great job, daily cleaning with turn down service in the evenings. They set up a wide screen TV for football lover Breakfast buffet could not fault it, caters for everyone. Finally i have to mention the Potato fries, home made and best i have tasted. Low lights None. Would highly recommend this hotel for couples and families, little gem of a place and i will try and bring my family next time i visit.

A great and very stylish new Hotel !!! The receprionist Staff was very friendly and absolutely profesional, treat their customers always with a smile and respect. Guest relation manager (Jamie) will do always his best to assist you !!! As for the location great, no car needed at all, close to all great places to visit by foot !!! Well done to all NYX limassol staff.

It was our first time at Parklane and it was amazing! We were celebrating our son’s first birthday and Christina Tsakiridou the duty manager from the reception made our vacation perfect!! She sent us a cake and champagne and got us an upgrade for a sea view room so we can celebrate the best way! She was checking with us each day to see that nothing is missing and was so helpful and nice for us. We could feel how important it is for her that we’ll be happy and she did her best with any request! We felt like home thanks to her professional and warm service 🙏🏼 Thank you for that great experience! We’ll be back soon for sure ❤️

Great service from all the staff - reception/lobby, breakfast room, housekeeping, spa/hairdressing, bar/room service. Liked the location. Days off - two 'city bicycle' hire stands (Nextbike by Tier) nearby gave me the wheels to explore old town and surroundings. On remote working days - Walking distance to a great little vegan food van, organic supermarket and Bobo pops (ice cream), walks were welcome breaks from the laptop. Room impeccably clean and very comfortable, north facing room on 4th floor had a pleasant city/mountains view. Mini fridge was great for keeping snacks (and sundowners!) cool. WiFi worked well, I remote worked with it, without any problems, for over two weeks. The desk and chair were comfortable and there were enough well located plugs - and the blurred Zoom background looked professional (although it was the bed/headboard!). Breakfast was excellent, usual hot/cold stuff plus lots of fruit and 'Cypriot table' with interesting things to try out (sweet pickled walnuts, tahini cake, olives - yum). Miss the yoghurt already - with walnuts or almonds, goji berries, chia seeds etc. Free car parking on site was available, discovered a minor overnight scratch on my vehicle on the last morning but luckily had taken a zero excess insurance policy for falling rocks at Troodos mountains. Spa and hairdressing treatments were reasonably priced and available at short(ish) notice, at least now, during the 'off-season'. Had a haircut and four massage treatments, great way to relax after the remote work days when my time off was more limited. So all in all: a really pleasant stay - thank you Ajax!

First time in Cyprus, I never wanted to come again. It's desolate, nothing fun, the seaside is okay, the commercial street is poor. Talk about the hotel, because it is close to the customer, so book this hotel, although not at the beach. But the distance is also very close, walking about 2 kilometers to the seaside tourist area. The hotel is ok, but it should be soon after the renovation, the room smells a little, I am sensitive to the smell, so I opened the window to sleep. No food around the hotel, only a supermarket. Ice cream shop. The hotel is nice and clean. The network is average, and the signal on the bed is very poor, even Ctrip cannot open it. Breakfast is good, everything, can meet nutritional needs. If you go to the airport, you can ask the hotel to call travel express for 13 euros. Pick up at the hotel and then take you to the airport. Otherwise, take a taxi for 10 euros to the station, and the bus costs 9 euros, which is very frustrating. Try to live in high floors and have a good view.

I really liked the hotel and staff for my visit this year. Yes minor faults in the room, but this is a 3-star hotel, so did not expect a flawless experience. The staff was always friendly and helpful, I was mainly there for warmer weather and ankle rehab via the pool onsite, which I might add was great. The O'Brian bar staff are busy at times and that can delay service, but it's not meant to be busy like a UK pub. The room was acceptable with a balcony view of a new build called the Trilogy, so although they started work at 6.30 am the double-glazed door kept a vast amount of the noise out. The best balcony experience would be poolside as this captures the sun for most of the day, and 1st floor has an extended balcony with a table and a sun umbrella. The reception also has a supply of towels for the pool, so you do not have to take the towels out of your room. Checking in and out was great, and they have a spare area for luggage to be kept after checking out so you can still explore the area before your taxi arrives back at the airport. I shall look forward to returning to this hotel, based on the service and the prices.

Excellent Boutique hotel. Highlights Very warm check in at reception, included a refreshing drink Staff we so nice, very polite and always asking how my stay was and everything was ok. I would say they were an excellent asset to the hotel Food amazing, great value, did not have anything that i did not like All areas are very clean and well maintained For a small establishment there are many spots you can sit, relax and enjoy. Cleaning ladies do a great job, daily cleaning with turn down service in the evenings. They set up a wide screen TV for football lover Breakfast buffet could not fault it, caters for everyone. Finally i have to mention the Potato fries, home made and best i have tasted. Low lights None. Would highly recommend this hotel for couples and families, little gem of a place and i will try and bring my family next time i visit.

As one of the mid -ish priced hotels in the area the hotel is ok, building a little dated but maintained. Location is good and you can take a longer stroll from town. The only thing that we would highlight is we noticed that when we had the asked the front desk to call a cab, those would never use a meter and then overcharge, however with using an app these are all metered. Not sure why the Front Desk would continue to use these drivers/taxis. We also found that when they called a cab and asked us to wait inside, they would not actually tell us when it had arrived... (twice)

The hotel facilities are first-class, comfortable and quiet, the view is charming, the room is spacious and spacious, the location is quiet, and the surrounding dining is very convenient! Next time I live in this hotel, great value!

Very tired hotel, rooms minimal rather scruffy and needs a good update, staff helpful and food ok, no tea making facilities but asked and they were provided, had problems with the toilet backing up but fixed quickly by the staff, I think it’s a common problem as the original hotel has 3 more floors added to the original, it’s a noisy location with lots of boy racers blasting around in the evening, lots of building work going on adjacent buildings. ”SPA “is in the basement again very tired and not inviting at all, you have to pass the garage spaces so lots of exhaust smells and past the janitors room reeking of tobacco smoke,. Shower area to spa was also very tired , sauna not working and controls broken. Outside pool ok ( very cold at this time of the year) but the view is not and photographs on the website make it look much better than it is. Lovely view of the rubbish bin and car park, Wouldn’t stay again, luckily it was a base for meeting friends elsewhere.

We stayed here recently. This is quite a stunning hotel very near to beach & harbour. Splendid location & the hotel is modern whilst still retaining its historical charm. The rooms as beautifully furnished & luckily enough we had a rear side room that was away from a late night club oposite. We had one super interaction with Aggis who served our breakfast on 2 of our days. He was polite, friendly & efficient although on his own with quite a few tables to cover. So thank you Aggis for your kindness. However 2 things that disappointed & unfortunately stops me marking 5/5 Our room had a toilet beyond the shower cubical & you needed to transit the shower area to get to the toilet. Now if someone has had a shower you need to transit a wet area to get to the toilet. Also the screen for the toilet / shower area did not go up to the ceiling so very limited privacy. Not good in my eyes. We were on a b/b package & was told that we could order anything from the menu that had individually priced items for those either on a room only basis or non residents. My wife ordered a second Americano that the receptionist who was doubling as a server deemed we should pay €4 Euros for. My point is is that l could of had anything from the menu & not paid more but have 2 coffees & the hotel wants to squeeze another €4 from you. We paid about €450 for our stay so felt it was penny pinching I paid but was not happy

I’m currently staying at Navarria and although there is plenty of things that the hotel can improve on. The hotel has been given lots of complaints about things that are not true. The pool is fresh and is absolutely glowing. The hotel is a very quiet place so great if you have come away to relax. The food is okay but not great but there is still plenty of choice. The one thing that amazes me about this hotel is the rooms are absolutely gorgeous and they are so big. Air con is a huge bonus! The things to improve….. Food quality Music by the pool would be nice A member of staff dedicated to the bar area for the all inclusive guests.

The standard of a four-star hotel is on the newly renovated side, so although the hotel is not new, the room is very new and clean. It is on the beach and the surrounding environment is also good, but the room faces inland

Lovely place to stay at, a bit overpriced but overall we had a wonderful experience. Lost a few points on the several delays we had. Both from room service and team. The main manager gifted us a lovely bouquet though and made us feel warm. The manager at Locatelli, Mario, his team, and Chief gave us the best experience ever!!! We have returned several times to eat there and they took care of us every single time. Preparing amazing vegan/vegetarian food and Apu, our waiter, ensured that everything was amazing. The spa facilities are unique, we enjoyed all areas and the salt pool but the massage was so-so, for the price we payed. The breakfast area was very loud, waiters were arguing and it was very noisy. The constant music blasting everywhere was also not aligned with the serenity that this place aims to create. We were on the top floors and we could still hear the pool music until late hours. We will return back to Locatelli for sure. As far as staying there..we might give it another try.

Spent three memorable days with the family Everything was perfect The cleanness of the room the service and the warm welcoming The hotel is beautiful and vey well located and is our number one choice in Limassol

This was our third visit to the Amathus Beach Hotel in Limassol. The hotel is beautiful, clean, well appointed and situated on the beach. The hotel's biggest strength is its staff - many of whom go above and beyond. Andreas Georgiou clearly manages this hotel very well. On arrival we were greeted by the lovely Sofia who checked us in swiftly and offered us a welcome drink. Other staff to mention are Payayiotis Panayi, maître d'hôtel who should be cloned. Every day he greets his guests with a smile and nothing is ever too much trouble. Costas Lambirou, Pambos and Dariana in the restaurant all made our stay special and Nicos put out our beds and umbrellas each morning - always with a smile. You never need to fight for a sunbed here and the entrance into the sea is great when travelling with older people and children alike. The food is what let the hotel down for us this trip. It was never hot! Please address this because otherwise this is a gem of a hotel and the weather was fabulous in October. We will definitely return.

Enjoyed: Room: Spacious and well appointed. It's a little dated in terms of decor, but spotless and well cared for. Service: Staff friendly and professional. Especially staff at the Trident Bar. Very attentive. Food: Buffet breakfast very nice. Really enjoyed the a la carte salads. Beachside location: Great, easy access and a lovely walking path on the sea front. Very easy to get the bus into Limassol to explore Certainly beyond the control of the hotel, but there aren't too many options within walking distance for eating outside the hotel. Having said that, had an excellent meal nearby in one of the beachside restaurants, but don't expect to wander outside the hotel and see loads of options - you'll need to head further into Limassol for that. As I said earlier the hotel food was excellent so I ate there twice. I thought the hotel room very good value for money, and really enjoyed my stay there.

The hotel is located on the promenade in Limassol although not very close to the marina area near which all the activity centers in the evening are located. At the same time, there is a convenient bus line No. 30 that travels along the entire boardwalk and is easy to get to the marina and reaches the final stop at the mall in the port area a little outside the city. Back on the same route. There is no reality in this mall and in Cyprus in general. The hotel is located right on the waterfront, there is a pool for adults, a pool for children and a pool for toddlers and an indoor pool where the water is too cold and there is also an air conditioner. At the entrance to the sea there are small and large stones and for those who are not used to it, it hurts and you can get injured. Therefore, it is recommended to wear rubber shoes or enter the water on top of the plastic dock that reaches deep. Arriving at the hotel in Larnaca is possible by taxi which costs about 50 euros. The most economical way is to take the shuttle bus which costs 10 euros per person, less for a child. Buyer's card in the archway near the exit of the terminal on the left. Get off at its first stop in Limassol called St. Raphael and from there take bus line 30 with a journey of at least 10 stops. Costs 1.5 euros, pay the driver. Get off in front of the entrance to the restaurant called ”The Garden” in English, ask the driver. Continue walking about 40 meters and turn left in the alley leading to the hotel, there is a sign. The hotel looks nice mainly in the public areas, lobby. The rooms are smaller, simple and understated furniture, nothing fancy. The safe could not be opened, maybe for a fee. There is a kettle with coffee. small fridge. Wired internet computer connection, for a fee. The breakfast is fine, no changes. There is what is needed for the Israeli menu, I was missing white Greek cheeses and types of pastries. The hotel is suitable for adults, couples and those who want peace because there is not much to do in it and in the area, apart from relaxing and swimming in the sea or the pool. The hotel has breakfast and it is also possible to pay lunch for 23 euros and dinner for 28 euros, not including drinks. free water Returning to the field in Larnaca is possible by the same route, line 30 to St. Rafael and from there the shuttle to the airport. There is no reality in duty free there, the price is the same as abroad and in Israel.

First time here as we usually stay with mum who lives in Limassol. I understand this use to be a COVID hub hotel so it’s well known and centrally located in town by many restaurants and clubs close by and opposite a lovely beach. We arrived late 11:45pm and night check in was ok , didn’t give us much info on hotel, wifi etc although the night staff gent was kind to give us some milk (pasteurised) so we could have a cup of tea. We were on the 5th floor, room 518 which was a sort of sea room, although sea/pool facing rooms were far better and what I would call a sea facing room. Our room was east facing. Our room had a double bed, single bed and a little futon which when turned down could be another bed suitable for a child, although the room to move around would be really tight. The room wasn’t overtly big to begin with to be honest. The balcony was an ok size although there was some building work going on to the side of the hotel in the distance, not a lot of noise. The room was equipped with a kettle and hairdryer and mini fridge. If you wanted to use the safe, it’s €3 per day. Shower was a good size, although water pressure was rubbish. Small TV on wall had only 1 British channel in the eve , the rest was German and other languages, no smart channels you could log into. Not a lot of hanging space for clothes but they did have a 3 prong plugs everywhere so you didn’t have to worry about adapters. It was cleaned to a good standard. You have to put your toilet paper in bins and not down the loo which I didn’t like at all especially in the heat. We had some issues with balcony doors not closing and some lights in the room having blown out and maintenance sorted it out within, I kid you not, within 3 mins. Unfortunately, the balcony door was still faulty when we left. Breakfast was fine, loads of seats and plenty to eat to suit all tastes. Pool wasn’t big, but there was plenty of sun beds and you were literally opposite the sea. Loads of kids when we were here dive bombing and making lots of noise which was irritating. Pool bar and restaurant was ok to be fair and moderately priced. Most staff were very polite and helpful apart from Christalla on reception who was quite rude to us when we enquired about extending our stay, it’s the first time ever that a hotel has never tried to help as we had a late flight home and also when we tried organising a taxi home for my 90 yr old mother last night, I was told to wait in reception and I tried to explain that my mother was at the top which fell on deaf ears. We ended up having to use the gyms shower cubicle which actually is on a timed light so halfway through my shower I was left in complete darkness and had to scramble trying to find the sink to wave to get the light to come back on. Secondly I was concerned that when I asked for the key for the holding room for luggage I was told by the man who was on duty with Christalla on the day we were leaving that they don’t lock the luggage door

On arrival we were told our rooms weren't ready and we had to wait till 430pm. Not the greatest of start. No help offered to carry suitcase up 2 decent flights of stairs. Room was satisfactory, spacious but needed a good clean as the shower tray was pretty black, gave it a wipe and the tiles were actually white. Sadly had to move room due to the horrendous smell coming from the shower drain! The pool area, old wooden loungers with scabby looking tops for the, umbrellas that were pretty antiquated and struggle to get up. Beach loungers forget it that's not the case. The food was repetitive and luke warm to say the least. Choice was ok. Cleaning of tables what a joke. If you didn't use your paper table mat it was reused as was the cutlery, tables not wiped down after use. Ice-cream if you wanted it you had to get at the bar and they didn't serve till 4pm! Drinks were poor in quality even for local standard as weve had in other hotels in cyprus. Staff only one or 2 could be bothered with you, the rest, well say no more. The pool was invaded by young foreign teenagers who were rude, displaying sexual behaviour in front of families with children and none of the staff stopped it. They even took over the kids pool! We are all out to enjoy ourselves, but some behaviours are not on. All in all was a poor show for even a 3 star hotel, will never be back here. That's difficult for us to say as we are pretty laid back and don't normally write negative reviews.

Starting my review by saying this place is so beautiful. We have booked 3 different apartments and each one with special different theme. My apartment was wonderful with all it details, beautiful theme, clean and has everything you need in your stay. The owner was very kind and welcoming and waited for us till evening time to do the check in. Location os good, walking distance to a road full of restaurants and cafes.

My partner and I have just returned from a two week stay. The Check-In was quick and easy the manager was polite and pleasant he explained that due to Covid restricts there was no buffet but we could have unlimited plates of food all we had to do was ask. It’s a shame this wasn’t relayed to his staff as when we requested more food (the dinner portions were small) the lady serving us Anna was somewhat rude telling us she would charge our room even though we had paid for half board and told us we couldn’t have anymore food because they have other guests to feed! When I requested some water with our meal she gave me tap water bearing in mind there was a water dispenser of fresh mineral water! Anna seemed to lack professionalism and had a general disregard for the guests especially when I slipped over in the reception area because the floor was wet I cut my hands and arms she didn’t do anything to help me and couldn’t care less that I was needing first aid. The manager did speak to me about Anna and apologised about how she behaved but the damage was already done it’s a shame because she did put a downer on our stay Breakfast was always the same food everyday which by the end of our 2 week stay we were really bored of! we were served most days by Mr Antonio who was always polite and would check on us if we needed anymore he was the most loveliest member of staff. The hotel in general is quite dated and approx 30 mins walk from the city centre, we did get a bus pass which we used everyday as there is nothing to do in the area of the hotel. We used the pool everyday in the afternoon after we had been out for the day. On our final day we decided we would spend the day around the pool, beware lots of locals come along at the weekends and take advantage of the free pool all they have to do is buy a drink to get to use the pool this is a shame because it takes away exclusivity for the actual hotel guests. Another point to note is they advertise that they have 2 pools one indoor and one outdoor plus a sauna I was told they only have the outdoor pool maybe you need to update the information about your hotel on your website.