Top 10 Taboo Hotels

First time to Andaz Gangnam. Great experience. Wish I had more personal time to enjoy the service and amenities. Please keep up the good work.

Great location! Next to Hyundai department store and Coex. The rooms were clean, the staff friendly and helpful (especially the concierge), the room service food excellent. Unfortunately the pool and gym under renovation. I would definitely book again for my next trip to Seoul.

Excellent service. I had my foot ripped off and need an adhesive tape. I made the request at Room Chat and they sent me within 5 minutes. On another occasion, we need to go Sanchon for dinner appointment but couldn’t be able to get any urber or taxi on apps, so we tried to ask hotel front desk. Their staff arranged taxi for us within 10 minutes. Highly commendable for their efficiency and “can-do” attitude! The only setback is breakfast only serves until 10:30am. Would be great if all day breakfast is available as leisure travellers do not have tight schedule and tend to wake up late.

The staff is super friendly and helpful. They gave me directions whenever needed and helped me get a SIM card. The hotel is a walking distance from itaewon subway station where you can find a variety of restaurants and shops. The hotel design, cleanliness and services are top notch! The underground ground floor had a library, restaurants, a cafe and a convenience store which I really loved!! Gym, sauna and jacuzzi can be used once a day and are very clean and well maintained. Will definitely come back here it’s worth every penny

Views and food were great. Ventilation Fan inside the bedroom was too weak, almost out of breath during the shower. No huge Shopping Mall nearby. Pool was only 1.3 m deep.

I didn't have high expectations since it's a hotel optimized for couples rather than families, but it's a great hotel to go to with children. The overwhelming view is great and the service is also excellent.

I went with my boyfriend and it was so great! There were a lot of kitchen utensils so I could cook simple meals and the facilities were so clean ㅎㅎ Thank you for the room upgrade ❣️ I want to go again!!!! It was so perfect and the staff were so kind.

An excellent stay. From the moment I arrived I felt very well taken care of. Every member of staff was polite, friendly, and patient. I booked a twin room but was offered a King size on arrival. I had a river view that was so beautiful! Namsan park is just across the road - the location is perfect, perfect, perfect! Room service was prompt and the food was good. I didn’t have breakfast. I did eat at JJ Mahoney’s and that was excellent - super service!! The one thing that did seem odd was I couldn’t seem to not get water all over the floor when using the shower. Not sure if it was the pressure (which was great), or the angle of the shower head (which I did adjust to try and rectify things). Nice to see sustainability measures in place for amenities, towels etc. Oh - checking in on a Friday seems to be incredibly busy. I came home from an excursion at around 4pm on Friday and the lobby was jam packed (as was the gallery for tea etc.) so perhaps try and time your visit accordingly. Excellent stay, will definitely be back!

Amazing stay at a classic hotel celebrating its 110 anniversary this year. Exemplary service from each of the staff. Airport limousine bus stopped directly at the hotel which was super convenient.

Customer services are impeccable. I didn’t get to experience the bars or the restaurants, so not much to tell there. The hotel has great view even if not facing towards the coex mall. Overall the room is comfy. Minus point is that when checking in I had to deposit but after check out after 14 days my refund hasn’t been shown in my statement. I hope the staffs are more aware of the process to be able to assure the clients.