Top 9 Luxury Hotels in Cairo

The service is very good, the hotel's internal environment is very good, parking, luggage reception, fruits, desserts, mineral water, restaurant services are all very good, Singapore Tianma restaurant is included, the new Chinese style is very good, the room is arranged for me in the lower floor, unfortunately, isn't it? Nile River scenery, looking forward to next time

What an amazing and luxurious hotel it is. We enjoyed our one week stay and had one of the best experiences ever in Cairo. It all started with meeting Nabil the doorman with his beautiful smile and then with Yousef at the reception desk who helped us with our check in. Mostafa and Arafa from the house keeping, made our stay amazing with paying attention to details with their beautiful smile and attitude. Also Ibrahim as well made it a pleasant experience. To top it up Hashem the house keeping supervisor also made sure our needs are met and everything is to our liking. Abdullah El Sayed, ohhh ohhh what an amazing guy he is. Every morning made sure we are taken care off from our coffee, juices to making sure I have my specialty Egyptian breakfast made up to my likings. Fresh Iskandarani fool, taameya and to top it up feeteer meshaltet with 3assal. WOWWWW. Abdullah made sure to remember my type of coffee without asking (decaf coffee). Also Amr did an amazing job taking care of us when Abdullah is serving other tables. Sayed Farouk the lounge supervisor also made sure to receive our feedback with a great attitude and smile and we really enjoyed our conversation with him. Ayman, with his amazing smile and shisha, always made sure we are hooked the whole evening and with our couple visits to the restaurant. The pool team were unbelievable from Mohamad to Ayman with all the time amazing smile to Sameh at the aqua restaurant. These guys made our stay at the pool so great with paying attention to everything we need. The spa team were also amazing from Lobna to captain Hassan. The service was more than we asked for. Sameh Mahrous, what an amazing person he is with his beautiful smile and great talk we had. He is always there every afternoon at the lobby taking care of the customers and their needs. To top it up, we also received a follow up phone call from the hotel after 2 days to make sure we were satisfied with our stay. The Nile Ritz-Carlton Cairo is an amazing hotel with top notch service. Keep it up team and I hope to see you all again very soon.

The hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience. Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them. I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind. I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home!

Not the best Marriott I had ever visited. Booked because of the pyramid view. Room is spacious but a little old, service at the buffet is so-so (restaurant staff started eating buffet food 30 mins before closing - which was weird to looks we were still dining in), room service menu choices are limited (basically the same as in the restaurant with lesser options).

The hotel is right on the edge of the Nile River, with beautiful scenery, convenient transportation and very good service. The restaurants, shopping mall, and swimming pool in the hotel are very good. Very satisfied, I have always liked Four Seasons Hotel. There is also a Japanese restaurant on board that is not expensive and of first-class quality.

satisfied satisfied satisfied satisfied satisfied good service new room New facilities very quiet I like the high ceiling design of the lobby the most. Very spacious Will be willing to stay again

The facilities are complete, the environment is beautiful, hygienic and clean. Every staff member in the hotel is very enthusiastic. The room is very large and suitable for business travel. If you come to Cairo in the future, you will come to stay again.

This hotel was fantastic. My entire family was sad to leave. We could have stayed another week. The rooms are beautiful, the beds luxurious, the restaurants fantastic. The restaurant Saigon was out of this world. Make sure you order the sushi. It’s quite a presentation. Our waiter and busboy were attentive and nice. The belly dancing show at night was so much fun to watch. I really appreciated the bouncer and manager accommodating us and helping us get into the show the first night we arrived. If available, try and get a room associated with the fairmont gold lounge. The breakfasts are out of this world and the happy hour can substitute for dinner since there is so much food. Everyone remembered our name. Special thanks to Amir, Mohammed, salma, salma and abanoub for making us feel welcome everyday. Last but not least, the teenagers loved the rooftop pool and spent many hours there everyday. The staff were super attentive to them and catered to their daily multiple smoothie orders. Like to thank Mahmoud, Mohammed, walid Salem, moustafa ,and mohy for taking great care of them everyday. We toured some of the other nice hotels, but in my opinion, this one was the best and most beautiful. Egypt has been on my bucket list for 15 years. It was a fascinating city with so much rich history. We were well taken care of by our your agency, seeegypt tours. . Would highly recommend them for all your needs around the city. Thanks to all the wonderful people we encountered that made our vacation extra special.

If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.