Top 10 Carter's Hotels

Excellent~! except 4 things below. Staffs are SUPER kind. 1. Luggage keeping for early check in I checked out from Four seasons and continuously checked in to Capella. So I asked my luggage from Four seasons to Capella. But I was very disappointed when I first saw that my luggage are stored outside of Capella lobby. My luggage was outside of the building and the weather was more than 35 degrees at that time. My luggage should be cooked. If I knew that you guys will store my luggage outside of the building, I wouldn't ask that kind of request. I would carry them for myself and ask put my luggage inside of the storage before check-in. If you and Four seasons decided to care for luggage service for customers who use both hotel, you need to store customers' luggage inside the building which is cool and safe. 2. Electric blind. Because of malfunctioning of the blind in the bathroom. I had to call for the staff at night. But there were dust and dirt at one of engineering staff's clothes. I understand that he could easily have dirt on his clothes considering that he is an engineer but anyway he brought dust in my room. Moreover, it took some time to fix the electronic blind and it caused lots of dust while fixing and they had to step up my washstand so that I requested to clean. But when the staff came to clean the bathroom, he doesn't look so professional. First, he brought 3 hand mops in his hand but hand mops look dirty(at least not clean, old, too much used, stitches loosen) and his cleaning process doesn't look so professional too. I guess he might not be professional cleaning staff, rather than night watch. I explained him that due to fixing the blind, there were lots of dust there, and he said ”Yes” but he just wiped out washstand and wash bowl. But still lots of dust remains on the water tap which shines so that easily looking for dust. 3. Cin Cin hour Cin Cin hour itself was good. But the qualify of finger food was bad considering expectation of Capella. It seemed that the finger food came from leftover of the morning buffet. The finger food was dried and not fresh. Also, in my experience of both four seasons(BKK Social Club) and Stella, overall interior is better in BKK Social Club. 4. Boat Time Table From 7 pm, Boat arrives and leaves at Pier 1 from ICONSIAM(used to be Pier 3 during daylight). But there was no explanation not only in the time table but also from the staff. So, I missed the boat and had to spend another hour.

This hotel can't be compared to a luxury hotel, not even a five-star hotel. There is no luxury decoration and reception hall. Only a few square meters of cabins for guests staying at the hotel can only be regarded as a homestay. The price is especially expensive. Be deceived, don't be fooled.

Excellent service, memorable stay & experience with Louis Vuitton event & Virgil Abloh FW22 show.. We must commend manager Ben & his immaculate team at the FS Spa. Congratulations for a successful opening. We were the very first clients on 31 May at 10am appointment, greeted warmly by Ben as the elevator doors opened. Our masseuses were warm, engaging and professional, with excellent firm hands for our Oil remedial massage. In addition, the Spa shop has beautiful products for purchase. The concierge service via WhatsApp is convenient, efficient and just what modern travelers find useful. Day to day housekeeping requests, in room dining order, restaurant bookings etc. Nothing is too much to ask for the excellent FS team who is service-oriented and well-trained. We had a river-view room. It definitely adds to our experience in Bangkok, especially adding to our long awaited post-pandemic travel excitement. The view over Chao Phrya river & BKK city, day and night, is beautiful. We enjoyed the main pool at different times of the day, never crowded. Attentive poolside service upon arrival, towels freshly prepared over sunbeds, iced water for all, magazines & sunscreen at hand, what more could one ask for. The water is clean, the pool layout is great, the change rooms one level down is immaculate and enjoyable. Wi-Fi is available in all parts of the hotel. Lastly, the food and ambience. The hotel has a luxurious comfortable feel. The lobby is grand and impressive. Breakfast at Riva has eggs made-to-order, freshly cut tropical fruits, flakey pastries. Daily Thai iced teas for everyone!

Hotel was newly renovated and really really nice. Room is big and clean, equipment very nice and convenient. Location not bad. need some walk to main road, but very peaceful. We love the balcony, and restaurant for brunch. Nice view and comfortable. However, staffs were mostly friendly but not very well-trained. Some did not even greeting us when met at the elevator or corridors, which should not happen at a five star hotel we thought. Overall, we like this hotel, hope can have better experience next time.

I felt very satisfied a few days ago, and I was very satisfied with the sanitation, TV, hot water and so on, but I had to check out the next day and renew the fee the night before, I said there was no room. Yes, disrupted the travel plan for the next day, very dissatisfied and very speechless

The host is very friendly and helpful. He will always reply to your questions. Surprisingly, I mentioned that a friend likes to play basketball, and she bought one before I checked in. The surrounding environment is not very good, it is very dark at night, but the house is very nice, big and very clean. The host bought a lot of snacks when he checked in, and also prepared ice 😂 Very surprised Although the swimming pool is not too big, the children had a lot of fun and the room was also very nice. A disposable bathtub cover was provided as a gift. The equipment is also very complete, we have cooking and laundry in the house One dissatisfaction is that there are more mosquitoes in Thailand😅 There are supermarkets and fast food restaurants nearby, only open 1000-2100, too late to open and too early to close 😅 Very close to the subway station, far from the city center.

The hotel was exceptionally generous, providing me with a deluxe suite in advance. The suite was incredibly spacious, elegantly decorated, and boasted floor-to-ceiling windows offering stunning views of Bangkok's city center We had a great stay once again at this hotel - the housekeeping staff were the standout, our room was kept to a very good standard at all time. ||||Pool staff were very attentive, and same with concierge and luggage team. ||||the location of the hotel is very convinient too. ||||we would return once again.