Top 10 Carter's Hotels

Excellent~! except 4 things below. Staffs are SUPER kind. 1. Luggage keeping for early check in I checked out from Four seasons and continuously checked in to Capella. So I asked my luggage from Four seasons to Capella. But I was very disappointed when I first saw that my luggage are stored outside of Capella lobby. My luggage was outside of the building and the weather was more than 35 degrees at that time. My luggage should be cooked. If I knew that you guys will store my luggage outside of the building, I wouldn't ask that kind of request. I would carry them for myself and ask put my luggage inside of the storage before check-in. If you and Four seasons decided to care for luggage service for customers who use both hotel, you need to store customers' luggage inside the building which is cool and safe. 2. Electric blind. Because of malfunctioning of the blind in the bathroom. I had to call for the staff at night. But there were dust and dirt at one of engineering staff's clothes. I understand that he could easily have dirt on his clothes considering that he is an engineer but anyway he brought dust in my room. Moreover, it took some time to fix the electronic blind and it caused lots of dust while fixing and they had to step up my washstand so that I requested to clean. But when the staff came to clean the bathroom, he doesn't look so professional. First, he brought 3 hand mops in his hand but hand mops look dirty(at least not clean, old, too much used, stitches loosen) and his cleaning process doesn't look so professional too. I guess he might not be professional cleaning staff, rather than night watch. I explained him that due to fixing the blind, there were lots of dust there, and he said ”Yes” but he just wiped out washstand and wash bowl. But still lots of dust remains on the water tap which shines so that easily looking for dust. 3. Cin Cin hour Cin Cin hour itself was good. But the qualify of finger food was bad considering expectation of Capella. It seemed that the finger food came from leftover of the morning buffet. The finger food was dried and not fresh. Also, in my experience of both four seasons(BKK Social Club) and Stella, overall interior is better in BKK Social Club. 4. Boat Time Table From 7 pm, Boat arrives and leaves at Pier 1 from ICONSIAM(used to be Pier 3 during daylight). But there was no explanation not only in the time table but also from the staff. So, I missed the boat and had to spend another hour.

This hotel can't be compared to a luxury hotel, not even a five-star hotel. There is no luxury decoration and reception hall. Only a few square meters of cabins for guests staying at the hotel can only be regarded as a homestay. The price is especially expensive. Be deceived, don't be fooled.

Recommend by my colleague, this is my first time staying in this hotel, it was for my friend’s birthday trip and the hotel gave my friend a lovely surprise, we LOVE the sunflower and the decoration!! Thank you girls for taking care of us from the very beginning, the room was spacious and well cleaned. I am a very fussy person and I couldn’t ask for more !!! Love it and will definitely stay again in Stay Plus !!!

From the moment we stepped into the grand lobby of Siam Kempinski Hotel, it was clear we were in for a spectacular stay. The staff greeted us warmly with a refreshing welcome drink, setting the tone for what was to come. Our room was a study in luxury, with plush bedding, state-of-the-art amenities, and a breathtaking view of the hotel’s lavish gardens and pools. Every detail, from the daily housekeeping to the nightly turndown service, was handled with the u**ost care. We were spoilt for choice with the hotel's facilities. The tranquil spa offered a welcome respite after a day of sightseeing, while the multiple shimmering pools were perfect for an afternoon dip. We dined at Sra Bua by Kiin Kiin, where we enjoyed exquisite Thai fusion cuisine prepared with an innovative twist that delighted our palates. The service at Siam Kempinski was impeccable. Staff members were always on hand to assist, offering insights into local attractions and ensuring all our needs were met promptly and with a smile. Located right behind the bustling Siam Paragon, the hotel provided unparalleled access to the best of Bangkok’s shopping and entertainment options. Despite its central location, the hotel felt like a peaceful sanctuary away from the hustle and bustle of the city. Our stay at Siam Kempinski Hotel was truly unforgettable. Not only would I recommend it to anyone looking for a top-notch accommodation in Bangkok, but I am also looking forward to returning soon. One particularly cherished memory was the surprise dessert platter delivered to our room on our last night, a sweet end to a perfect getaway.

Excellent service, memorable stay & experience with Louis Vuitton event & Virgil Abloh FW22 show.. We must commend manager Ben & his immaculate team at the FS Spa. Congratulations for a successful opening. We were the very first clients on 31 May at 10am appointment, greeted warmly by Ben as the elevator doors opened. Our masseuses were warm, engaging and professional, with excellent firm hands for our Oil remedial massage. In addition, the Spa shop has beautiful products for purchase. The concierge service via WhatsApp is convenient, efficient and just what modern travelers find useful. Day to day housekeeping requests, in room dining order, restaurant bookings etc. Nothing is too much to ask for the excellent FS team who is service-oriented and well-trained. We had a river-view room. It definitely adds to our experience in Bangkok, especially adding to our long awaited post-pandemic travel excitement. The view over Chao Phrya river & BKK city, day and night, is beautiful. We enjoyed the main pool at different times of the day, never crowded. Attentive poolside service upon arrival, towels freshly prepared over sunbeds, iced water for all, magazines & sunscreen at hand, what more could one ask for. The water is clean, the pool layout is great, the change rooms one level down is immaculate and enjoyable. Wi-Fi is available in all parts of the hotel. Lastly, the food and ambience. The hotel has a luxurious comfortable feel. The lobby is grand and impressive. Breakfast at Riva has eggs made-to-order, freshly cut tropical fruits, flakey pastries. Daily Thai iced teas for everyone!

Hotel was newly renovated and really really nice. Room is big and clean, equipment very nice and convenient. Location not bad. need some walk to main road, but very peaceful. We love the balcony, and restaurant for brunch. Nice view and comfortable. However, staffs were mostly friendly but not very well-trained. Some did not even greeting us when met at the elevator or corridors, which should not happen at a five star hotel we thought. Overall, we like this hotel, hope can have better experience next time.

A very good villa with comfortable mattresses. The butler received us and enthusiastically introduced us to the facilities and usage of the villa. He answered all our questions. It was very comfortable. The elderly and children had a great time playing in the swimming pool. It was a great experience to travel with the whole family. Feeling good