Top 10 Brisas del Caribe Hotels

When I checked in, the hotel front desk said my credit card couldn't be used! Later I found out that there was a problem with the hotel check-in system! I had to wait for a full hour and a half. When I entered the room, I found chocolate on the floor that had not been cleaned up. The rooms provided are also corner irregular rooms. I couldn't stand it anymore, so I called the hotel to complain. Someone from the hotel inspected the floor of the room and upgraded me to another room. Ctrip conducted customer interviews, learned about the situation and communicated with the hotel, and finally Ctrip provided a service plan! Thank you to Ctrip staff for their responsible spirit! The hotel is nice and the restaurant service is good! The quality of management staff's work and customer service quality need to be improved (to be worthy of the hotel brand's image among customers).

Amazing hotel with great views of Central Park. Our room was spectacular. As a Titanium Elite Member we were upgraded to a 1 bedroom Park Avenue Suite. It was absolutely stunning. The bed was comfortable and so was the living room area. So happy we decided to stay here! I was a little dissappointed as I called/emailed months ahead of time to see if there was anything that they could do complimentary for my husbands 50th birthday (cake, fruit, anything...etc...) and was told they would do something, but they didn't.

The primary reason we chose this was because of its proximity to the Peloton studios, and that did not disappoint. We were a 3 minute walk away from peloton which made getting into the live classes super convenient. The hotel itself is great- very clean, friendly staff, and decently sized rooms for NYC. Overall, we were very happy with our stay.

This hotel was once voted the best hotel in America. Not many people know about it in China. The view of the room this time was invincible. For hotels next to Central Park, as long as the rooms face the park, the room rate is doubled. Many rooms in the hotel have been sold to private owners, entrepreneurs or celebrities. The interior view rooms and interior view suites have no view. The city view rooms and suites have a view of the city and you cannot see the Central Park. Please remember when you book.

This is my permanent hotel in New York. The decoration is retro and the location is great. The price in the off-season is really perfect, only over a thousand RMB. Of course, on special holidays, I can stay at four to five thousand RMB and I will be given a 20 dollar voucher to order drinks at the bar. Hahahahaha, the toiletries are all byredo’s baldafrique👍

This is my third review of The Carlyle over the years (across probably 25 stays), and, sadly, the first one where I didn't feel I could give the hotel five stars. Although this is specifically about a stay in November 2022, it relates more generally to the renovated rooms at The Carlyle -- and here, the 11/22 stay was our third in a renovated room. Two were in Superior Suites, and one was in a Rosewood Suite. First, the good: The service continues to terrific, and greetings from the staff are genuine and caring. Across the board, when I raised an issue, someone tried to make things better. Housekeeping did not miss a beat. The bedding and linens are top notch. I found the beds in all three rooms terrific. And, the renovations fixed what had been a tendency for the HVAC to be spotty, depending on the room. The renovated systems worked flawlessly. And, the rooms are quiet -- no street noise or noise from adjoining rooms. In the Superior Suites, the bathrooms are small. In one of the two we stayed in, we had a half bath, which made things a bit better. But, if you want a big bathroom, then look elsewhere. I find the baths adequate, and the showers delightful (as they have been across 30 years). Now, the not so good: The lighting the renovated rooms is atrocious. In the living rooms of all three suites, there wasn't enough light to read in the evening, other than in the one chair that they equipped with a reading light. The desk lamp -- while stylish -- gives off about the equivalent of a 40 watt light bulb. Who does that? There are wall mounted sconces -- with the equivalent of 15 watt bulbs in them. One room had a ceiling unit that had 3 bulbs with the equivalent of 40 watt bulbs. Why? The traditional Carlyle had great lighting -- three way bulbs with up to 150 watts in total in each of 3 or 4 lamps in the room. In this version, I feel depressed in the rooms in the evening. And then there's the bedroom. While there are lamps on the end tables next to the bed, they are on one switch. Either both are on, or neither. Why? Why not have them separately switched? There's a spot-like reading light on each side of the bed -- but that's a poor substitute from the warmth of the bedside table light. Why would anyone design a hotel room this way? I suppose if all one does in a hotel room is look at one's phone or computer, or watch TV, the lighting will suffice. But if you want to read? Forget it. And then you get to storage. In each of the three suites there was no storage at all for your things (I've seen reviews that show some rooms having dressers). Each of the living room and bedroom had shelving, but the room designers filled the shelves with design stuff that serves no purpose, leaving those unavailable to the guest. Even the closets lack usable shelving, other than a high shelf above the hanging clothes. The old Carlyle rooms had vast amounts of storage space in large dressers. It's almost as if the room design

The location of the hotel is very good. After crossing the road is the Central Park. It is very convenient to make a carriage. There are also many restaurants around, and the shopping malls are very close. Breakfast is $48 for adults, much more expensive than Miami. We ate at a nearby breakfast restaurant and tasted very good, many locals.