Hotels near Therme Erding, Erding

The parking lot is right in front of the hotel. Parent-child trip, with a baby, just entered the hotel room, the hotel attendant immediately delivered a crib, intimate baby diapers and diaper buckets that can swim. There are several independent swimming pools and water slides, and the children have a great time. I think a wave pool is quite interesting. recommend

Our family had departed the UK on December 18, 2021 was planning to travel from Austria to Germany when news of Germany's change in Covid Entry Requirements designating the UK as a virus variant high-risk area was announced declarining, ”On arrival in Germany, all permitted travellers from the UK who arrive after 23:01 on 19 December must quarantine at home for 14 days irrespective of their vaccination status.” It was nearly impossible to reach Therme Erding on the phone with horribly long wait times. I finally emailed the spa directly to inform them of my cancellation due to this change of Covid entry requirements to Germany. You can imagine my surprise when I receive an email on December 27, 2021 I received an email telling me that I was being charged Euro 136, - as I was a ”NO SHOW.” Despite there being one internet page for the Therme Erding that advertises to customers that hotel and spa can all be booked in one place, the Victory Gastehaus insisted that everything should have been cancelled separately. They expressed complete disregard concerning the newly issued Covid entry requirements that affected their customers. Many companies have found positive ways to care and engage with their customers and keep both sides happy during these uncertain Covid times when regulations are changing daily. Victory Gasthaus certainly could have at least offered a voucher for future use as a token of compromise and customer service. Instead, the representatives that I corresponded with with were completely apathetic and inflexible. They lacked even the most minimal amount of customer service and empathy it would require to figure out a compromise. Victory Gastehaus had the opportunity to keep a future customer and maintain positive customer service, but chose otherwise. With Therme Erding being such a major tourist attraction, I would expect far better customer service and increased flexibility especially with regards to changing Covid regulations. Unfortunately, I experienced quite the opposite.

Its obviously either very new or recently renovated. It was very clean and bright. I got a good rate online and the bed was comfortable. Not to much to complain about the hotel itself but there are a few things people should be aware of. There was no Air Conditioning, which was not an issue for me as the weather was perfectly mild for my visit. There is not much in the way of food options nearby other than a MCDonalds and an Italian Restaurant. Everything else is at least a 15-30 minute walk away. There are bus stops nearby and the trian station to either Erding or Munich is only a 15 minute walk away as well. If your there for teh Therme Erding, that is also about 15 minutes walk away but its through the country/farms which is lovely but I imagine it would be terrible in the rain.

The most expensive hotel room in an obscure location. Room was tired and old but television was new and Wifi good. Check in staff claimed room rate didn't include breakfast had to produce booking to prove it did. Breafast selection limited and hot buffet items luke warm. Not up to usual BW standard.

Ich war zusammen mit meinem Freund 2 Nächte in diesem Hotel in Erding und ich muss leider sagen, dass ich sehr enttäuscht war von dem was uns erwartet hat. Die Zimmer sind nicht wirklich sauber, alter Teppich, Farbe fehlte an der Wand. Es gab keine Mülltüten in den Mülleimern, 3 kleine Beutel für Damenhygieneartikel, die auch nach dem Zimmerservice am nächsten Tag nicht aufgefüllt wurden, Kosmetiktücher im Bad wurden auch nicht aufgefüllt. Die Mitarbeiter in dem Hotel, aber auch die Rezeption sprechen nicht so gut Deutsch, zumindest hat man den Eindruck, dass bei Kritik auf Stur geschalten wird. Den gebuchten Obstkorb hatten wir, nicht wie gebucht, bei Anreise auf dem Zimmer sondern mussten an der Rezeption nachfragen. Dort wurde uns mitgeteilt, dass wir diesen am nächsten Tag nach dem Frühstück erhalten. Da nach erfolgten Zimmerservice am nächsten Tag immer noch kein Obstkorb im Zimmer Stand wurde uns auf erneute Nachfrage mitgeteilt, dass ein Mitarbeiter erst dafür einkaufen gehen muss... Den Obstkorb hatten wir dann am Abend vor Abreise im Zimmer... Das Frühstück ist sehr einfach gehalten, kein Obst (nur aus der Dose), keine Beschriftung bei Wurst/Käse, Rührei, was wahrscheinlich Stunden warmgehalten wird, ohne dass Personal nach dem Rechten schaut. Allgemein wurde an beiden Tagen von uns kein Personal beim Frühstück gesehen, dass nach leeren Teller geschaut hat und die Platten aufgefüllt hat. Wir sind zu dem Entschluss gekommen, dass wir dieses Hotel und auch alle anderen Hotels der Kette nicht mehr buchen werden. Für den Preis bekommt man deutlich besseren Service. Schade dass die Plattform über die wir gebucht haben ein viel zu gutes Bild vom Hotel erscheinen lässt. Bilder sind schon älter und entsprechen nicht mehr dem Zustand des Hotels.

Very good, comfortable

The rooms are very compact, but efficiently designed. Their late check-in scheme worked like a charm. The rooms - we had two - were very clean and every item worked as it should. The rooms were very quiet, so sleeping was never disturbed. The only slight ”glitch” we had was at first we had no electricity - until we realized it was one of those hotels where you need to insert your key-card in the holder by the door. If what you need is a comfortable place to crash and recharge, this will do the job! And while there was nothing hot in the breakfast food, there was a lot of great fruit!