Hotels near American Airlines Center, Dallas

Everything was fantastic. I guess it is always good to mention something that could be helpful. In this case it will be the annoying 6 digit plus # code every time you enter the building, use a lift (you must take two to get to the room but only one needs the code) and enter your room. So many times the code just does not connect properly and it got frustrating at time with up to 6 times to enter the room one time. I am sure they can find a better solution for future travellers (even 5 digits).

Location and cleanliness is great! I was a bit disappointed with my stay at Warwick. To start off the valet is a nightmare when the hotel is busy. There aren’t a lot of options for parking so we had to use this service. During the late evenings, you will have to park your own vehicle and drop keys off with front desk. Yet you still are charged for valet. There aren’t very many staff to assist with baggage. The front desk is less than willing to assist. I understand they maybe understaffed and over worked but it also shows. There are certain amenities we did not get such as robes, slippers, use of shuttle vehicle. Again this could be due to staffing but still a disappointing experience. I would advise to plan according for a less than 4 star experience.

I thoroughly enjoy my stay when at the Marriott downtown. I would wish the valet parking service could be swifter as I had to wait about 20 minutes for my car to arrive even after calling for it to be pulled before checking out of the hotel. Other than this, my stay was as good as it has been in the past

The hotel is very new and the breakfast is very good. You must bring a chip with your credit card to pay the deposit. Magstripe credit cards cannot be used.

I love this hotel. I love the staff. I love the amenities and it feels like home. This is a mustang when you’re in the Irving area.

The hotel is very nice, right in the center of the city, only ten minutes walk from Kennedy Square, bus station, Big Eye and museum! Moreover, the front desk and service ecology are very good, and the sanitation is first-class. Although Ctrip gives it a three-star rating, it is a four-star high-level hotel!

All are good, the front desk staff is very friendly, but the room window is dead. It is estimated that in order to change the air, the bathroom ventilation fan has no switch, and it keeps ringing.

The hotel is conveniently located, very close to smu, surrounded by shopping malls, restaurants, bookstores, shopping and eating places, the rooms are large, very clean and comfortable. Need to boil water, call the kettle, and quickly send it to the room.

Booked a king room. When we arrived they said they were overbooked on king rooms and put us in a queen. I called down and let the front office know that I paid more to guarantee a king and they found us one and the room felt newer and nicer. Overall great experience.

Gorgeous HOTEL, Amazing Staff. The bed was heaven.