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From the moment we arrived to the moment we left, every single member of staff was superb - they just could not do enough to help, from directions, room service requests, nothing was too much and everything is done with a smile - that really is the difference between a good hotel and a great one. All of the public areas and amenities were clean and some stunning artwork, from giant chandeliers to antique furniture and paintings all around. I could've spent a week here just wandering around admiring it all. We stayed in room 318 - it is very opulent with lots of plush furnishings and a very comfortable bed. Unfortunately the windows don't open - there are 2 aircon units in the suite, but I like a bit of fresh air. There is a lot of furniture in the room - beautiful old cabinets in keeping with the theme, but, you couldn't access the minibar in the room as the tv unit was in the way of the door opening fully so we had no way of chilling water, etc. The hotel provided plenty of icebuckets to compensate but it's a pity it wasn't thought out a bit more.

We booked in for one night as we were attending the IOH NI dinner dance. We arrived at 4 pm to check, the entrance to the Colloden is stunning, and the reception staff are friendly. Pamela was very friendly and helpful. Amy and Anna were also chatting to us and we were excited for the lovely evening ahead. Jon took us to our room. He is excellent, very professional yet so friendly. We were staying in the Blackwood Suite, and wow, we were just amazed how beautiful the room was and the view from the bedroom overlooking the grounds and Belfast lough. We felt like royalty. The furnishings and fittings are so gorgeous. Great sized bedroom, beautiful bathroom, sitting room and another little bathroom. The function was excellent. The staff were very well organised and their service was good. We slept so well in our cosy bed, and next morning, we enjoyed a delicious breakfast. I ordered an omelette, which was lovely. Great selection of everything. I can't recall the name of the young man who brought us to our table for breakfast, he was excellent. On check out, again the dream team Pamela and Jon were there and we would have loved to have stayed. We love the grounds for a walk. Thank you to all the team in The Culloden for a fantastic stay. We hope to return.

I was in the hotel last month with my boyfriend. We had best time of our lifes. The location of hotel is really nice. View from our room was stunning, we could watch the beautiful Belfast at night! Also…… Observatory! We had the best drinks, served by such amazing people. They create perfect team, with such amazing atmosphere. We are going to come back every year, just to taste those drinks, and watch the amazing view. Observatory is the heart of this hotel! X

We stayed here after our wedding for 3 nights and it was lovely! Amazig service from all of the staff we didnt want to leave the hotel bar!! Its also very central and we were able to explore the city very easily on foot. Hotel was generally quiet although being in the centre you can hear the noise of traffic but it wasnt loud and we were able to sleep fine everynight, air con is really good too! Would definitely book again, maybe for a few more nights!

Couldn't fault this hotel. Absolutely brilliant, great central location and 2 mins from the train. Staff where great, room was spotlessly clean. Perfect night away.

My 50th Birthday Titanic experience. An amazing experience, friendly staff from the minute you walk in. Rooms are very clean and themed to a high standard. I had a happy birthday card and tray with macaroons, small things really mean a lot. Bed was comfortable and warm. Was clean and cleaned daily. The meals were hearty and delicious, really filling you up. Breakfast was superb, a buffet style with both cereal and cooked breakfast. Lots to choose from, so even the fussiest of dinners will have something they like. The authentic designs throughout the hotel really sets the scene. The drawing room with the bar is stunning, so bright and airy. The staff were very attentive and David (the barman), really was friendly and always took time to chat and make you feel welcoming. This hotel really is the best I have stayed in and I look forward to returning.

The room I stayed in was a business-style suite facing the main road. It was big and comfortable with a nice bathroom and tea/coffee facilities. There is free, covered parking at the back which was useful. The windows opened which was good as it was dry and hot in the room. I could not get the TV to work other than BBC World although eventually I managed to tweak the box and get it to work. The room furnishing was incredibly dark (wallpaper, curtains and light covers were all in dark material). I had to ask the reception to replace a broken bulb in one of the ceiling lights and the bedsit lights were so dark it was impossible to read by them. The cleaning of the room was a bit hit or miss and there were cigarette butts permanently stuck out of the external butt holder right by the front door. The housekeeper did pop by and apologise. The staff at reception were helpful and pleasant and when prompted sorted out the necessary issues.

Arrived in a taxi from the airport and Checked in around 3pm. The reception staff were very alert to guest arriving from the front door. Jennifer at reception checked me in very efficiently, advised me of the breakfast times and asked if I would like to book a slot. Shortly afterwards gave me an information sheet and I was off to my room. The Room I was in was the standard king with city view. The room was bigger than expected. It had everything you need. A king bed, a large tv, enough space to put my belongings, a spacious 3 piece toilet with amenities and floor to ceiling windows which had view as far as the hills beyond. We had dinner that night at the hotel restaurant called Novelli at city quays. A separate review is on their trip advisor page. That night we ended up in the bar after going out exploring. I decided to have some gin and asked what they recommended. One of the nice bartender advised the short cross gin which I never tried and is now becoming one of my favourites. Am sorry I never caught your name. But Paul who was also working that night rang it through the till should know who you are. Paul was great too, he was kept very busy that night. Everyone was great. Special mention to Mary who remembered what I drank when I asked for another. Morning came and so did breakfast. There was a large variety of hot and cold food. From sausages, bacon and eggs, to toast, cheese and ham. Also plenty of tea, coffee and juices to choose from. Next time I come back I will make sure I book an upgraded room with a view of the river. Overall a fantastic night that couldn’t be faulted. Well recommend.

A great experience at an affordable price at the Ten Square hotel. The hotel was thoroughly modern with well appointed rooms. Staff was extremely courteous and helpful. Great location right across from the City Centre which gave us walking a cesss to pubs, restaurants and attractions. Bathrooms were lovely with rain head walk in showers. Location perfect. Great restaurants not to miss are Blu and The Lantern. Great pubs nearby. A thoroughly enjoyable stay !