In Cape Town, The One & Only is the ”One & Only” hotel to choose.
OK, its not the cheapest, but from the welcome at the moment you arrive to when you come to leave the friendliness and service from the team members is exceptional. Great location with direct access to the waterfront and V&A, safe, lovely rooms and nice bars / restaurants with great atmosphere.
Overall a great customer / guest experience is provided.
Been before, will go again
- Kerins
This hotel was absolutely beautiful but definitely a bit overpriced. The rooms are beautiful and spacious but we were a little disappointed with the housekeeping as there was bird poop on our balcony floor and even after telling them to clean it they didn’t. For the price we definitely expected more. The location is perfect for shopping and the aquarium.
Breakfast and room service food were all very good.
- LeeAngela