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This hotel gave a tip top services from the staffs with clean n big room. They are very polite and helpful. Verities of breakfast n free flow of non alcohol drinks served at the lounge. Location is very good with many mall surrounding the area. Makati is very safe area to walk around. I'm so happy through out my stay & definitely will choose this hotel again.

One of the best hotels in Metro Manila with top notch amenities from gym to sauna. Rooms are of a good size and clean with everything working in good order. I would skip any seasonable buffet as not worth it based on staying there last Christmas. The checkin process on busy days could also use some streamlining to make it faster and hassle free.

e service at their hotel was exceptional. There was absolutely no issue that was not addressed timely and with satisfactory results. We were particulary impressed with how the hotel staff anticipated our needs. Numerous conference attendees commented on the quality of the food, the quality of the service and overall positive attitude toward the conference site. Particular noteworthy is the longevity of the staff and that sense of investment in the success of every event. I usually offer suggestions for improvements, but there is absolutely nothing that could be improved – you have set the bar very high.

We really enjoyed our stay at the Grand Hyatt. It was well located in BGC and within working distance to restaurants, cafes etc. The pool area was well done and the gym well maintained.

We always love to stay at Ascott BGC. The staff are very accommodating and the rooms are clean and well kept. There was one time when my kids left their toys upon checkout and when we came back it was completely stored and kept and our kids had it back.

Hygiene: very clean and impeccable Service: There is an employee who can help every few steps, and all the employees are very warm and polite. The bed is very comfortable , the hotel facilities are very new, I ate Room Service in the hotel for a few days, No kidding, everything is delicious. Will come again next time!

Stayed one night after visiting Boracay. I emailed them in advance and asked them to pick me up at the airport. It was room of coral wing of bottom category that stayed, but area and comfort are enough, too. There were 2 toilets. When I checked in, I was asked if I wanted a room on the sea side or the fountain side, so I chose the fountain side. After 6:00 p.m., we could see the fountain show that was held every hour from the living room and bathroom of the room. I can't hear the sound that much. The good points of the room are the large space for luggage, where you can go directly from the entrance, where there is a dresser with bright lights, where there is a non-slip at the bottom of the wide bathtub, where there is a bench in the shower room, And so on. The amenity has a good scent and the air volume of the dryer is sufficient. The touch of the bathrobe was also good. I had an early flight the next morning, so I asked the concierge to arrange a grab for me. . It was a reliable service.

Good breakfast, beautiful hotel environment! Good breakfast, beautiful hotel environment! Good breakfast, beautiful hotel environment! Good breakfast, beautiful hotel environment! Good breakfast, beautiful hotel environment!

We would like to share our appreciation of the wonderful job and the pleasant experience we had with MJ, our housekeeping server. she always served with a smile and gave us a sense of security with knowing we can trust her when we were not in our room. she checked on us when we walked by in hallway to make sure we did not need anything and was always approachable. Another reason we will give a referral to our friends and family.

I have been several times in the Sheraton, being opposite to Terminal 3 of the Manila airport. If you have only hand luggage you can walk there, if more, than you need a taxi, even some of the Manila taxi drivers are not so happy about the short distance. Thus, take a metered taxi and give them more tipp, so it normally works fine. This time I only had time for a stay during the day since my second flight left at midnight. I got an upgrade to a Junior Suite which I liked very much even I only had 8 hours in the hotel. But those were really worth it since I decided to book a massage in the spa on short notice and had luck to get the last free slot. Which was an absolute outstanding experience that I only can recommend to every visitor who has problems with shoulders or other parts of the body after a long flight. Wellness is not only a massage but all together: the environment, the cleanliness, the mood of the people working there, the smell, the music, the rooms. And all was absolutely top! Starting with a very warm and nice welcome by Camille, explaining the treatments. A great start with charme! My massage (one hour) then was given bei Lei; it was one of the best in the past years and I know when coming back to the Sheraton I will book her again. Nice, respecting your pain-points and having perfect moves to make your body parts movable again. Unfortunately, only one hour but helping me a lot to bear the next long flight for more than 9 hours. The only disadvantage on this evening was that a pool party took place which was very noisy. But since I have been young, too, even this was a long time ago in the last century, it is acceptable. The hotel had left a letter of excuse already in advance in the room. That's life.