Found my way to Resort Hotel as the God of Fortune welcomes me. My wife went to check in. I saw a poster showing shuttle bus timing between the hotels and to the bus terminal. Then soon we took the lift up to 10th floor. Nothing fancy. The TV was small but we didn’t use it except turning it on the first night to see what was available. The place was mostly cold enough. There was no aircon. Not that we needed any. We turned off the fan during the stay. There were towels in the toilet but we had to bring our own toothbrushes. Found a hairdryer which was useful to dry our clothes a bit.
- Guest User
1) Staff only has one stock excuse ”I'm sorry, we do not provide that XXXX” Excuse me, I have 3 rooms booked, all the same type. 2 of them have a desk chair, are you telling me by some miracle my one room is not supposed to have one? 2) Housekeep and maintenance is slipshod and shoddy at best. Rooms, indeed the whole hotel smells musty. 1 of our 3 room doors can't lock properly. Rooms not cleaned properly, evident dust/black mold everywhere. 3) Beds are from a bygone age with springs that have given up and not trying to even pretend to provide support. Paying 4 Star Pricing for 2 Star quality and service. Don't stay here, it's not worth the aggravation.
- Guest User
