We recently visited Taj Bengal to celebrate my wife’s birthday, and our experience was absolutely unforgettable. From the moment we arrived, we were greeted with warmth and exceptional hospitality. Every staff member we encountered was courteous and attentive, making us feel truly special. A special shoutout to Mr. Sanjib Ghosh, who went above and beyond to ensure everything was perfect for our stay. His attention to detail and care made all the difference. A big thank you as well to Miss Shreya for beautifully decorating our room—it added such a personal touch to the celebration. Taj Bengal truly made this birthday celebration a memorable one, and we can't wait to visit again. Highly recommended!
We had a memorable stay at Taj Bengal during Durga Puja 2024 for two nights . We got upgraded to a suite room overlooking the Kolkata Zoo and was very well done and comfortable . Overall service was quite good with friendly staff and attention . The restaurant is where I felt service a bit lacking. And the Taj signature touch missing . This might have been due to Puja rush and can be pardoned . However I had to wait long for getting bread on the table , with breakfast spread leaving me not so happy and in fact had to raise my voice a bit to be heard which I have never done in any Taj. Otherwise really enjoyed Taj Bengal !