The hotel is well located on Kendwa beach. It is a large hotel but the rooms are spaced out so it didn't feel busy. Although the rooms are clean, sadly, they are tired and not well maintained. Our shower door was cracked with a large shard of glass jutting out - had one slipped in the shower, this could have been very dangerous. We advised the hotel but they didn't do anything about it. The towels are old and worn through. The aircon units are particulary noisy so it was difficult to sleep at night with the noise. The wifi only worked in certain spots of the hotel and not in your rooms or in the public areas. The restaurant had a variety of options on the menu and the food was tasty. Service was quite slow. They are one of the few hotels on this ***** that allow guests from other hotels to use their pool and beach loungers so the place was often overcrowded and you waited a long time for service. Breakfast was mediocre and they charged extra for espresso coffee but they had instant coffee or filter available. The front desk staff are helpful but their roles are limited so there isn't much they can do if you point things out to them (such as broken shower door) but they are very helpful with things that are within their scope of duty.
- Guest User
The room was a double and had a great balcony. The bathroom was a good size with nice shower. There are plenty of places to sit at the beach but you should probably snag a favorite spot by 10:00 am. The beach is beautiful and you can walk easily to other hotels or just take a stroll. There are not a lot of vendors approaching you but locals like to say hi. Personally I liked the room we had on the upper area much better than the room we had on the beach. It was quieter and cleaner. We stayed two different times. We were all inclusive and the food was great. There is a large menu and we were lucky enough to be there for the big BBQ they have on the beach. It was delicious and there was a lot of food. There is also a lot of food for breakfast and they give everyone a big plate of fruit. There also is a very nice pool and showers between beach area, bar, and restaurant.
- Guest User