The resort overall is a fantastic (but expensive) short family getaway. The waterpark was fabulous and the lobby area with the talking animals was a hit - we have kids aged 3+5 and both found lots to do all day. I wish there was a map of the waterpark posted somewhere because we didn't know the larger slides had a family tube until our last day. The snack restaurant was okay - poutine was a tiny portion - I would not recommend. The pizza place near the arcade is sooooo good!! I had read there were not enough towels from other reviews but we had no problems at all. The outdoor splash pad area is underwhelming and not much for the little ones to do, with a serious lack of chairs around the pool area mostly taken up by bags and towels the entire day, but my son did enjoy the pirate magician show and his eye patch at the end of it with treasure! The storytime entertainment was also unfortunately led by a younger entertainer who didn't seem to have much experience with entertaining kids, so my little ones quickly got bored of that but he did seem enhusiastic. My kiddos were super excited for the PJ dance party....but only the pjs took place...there was no dancing or lights or music...it just looked like the lobby lol! The room was okay if you don't expect much. We had a regular room with two beds. It was not overly clean (dry vomit on the balcony, water doesn't drain, dirt on the bathroom walls by the toilet, chairs broken on the balcony, living area cushions were stained). The rooms need renovating and updating. However, we went for the waterpark so we would go back again someday or maybe try another waterpark resort!
- Guest User
First about the water park - so fun and truly great for all ages. We were there to celebrate by sons 2nd birthday and also had our 10 year old. The service is great, staff is friendly, and truly is a magical place for families. Arcade was fine. Overpriced. My daughter wanted to win a stuffy and she didn’t. But that was expected. Restaurants were just okay. Overpriced and just okay. But friendly people so we still appreciated the effort. The thing that actually took down the rating significantly was the beds. We got a kid cabins suite. The kids had a separate bunk area with twin bunk beds. But they weren’t actually twin sized. I guess I didn’t read the small print because if you’re over 5’6 you don’t fit. And we usually snuggle the youngest to sleep and I’m a little over 5’8 and my partner is 6’. They claim the bed in the main room is a Queen. It’s not. My 10y old has a queen bed and it’s bigger. We ended up pulling out the double sofa bed (same width as the “queen”) because my son wanted to snuggle and we all didn’t fit in the main bed. We aren’t big people. Tall yes, but not big (I wear a size small and could barely fit in the bed with my 2yo - we had pillows to stop him from rolling off). Also, the noise was really bad. There was a loud banging that woke up up before 7 everyday. I think if we’re go back we will sleep at a better hotel and just get the water park pass. We only ate half our meals here.
- Guest User
