Hotel location, facilities are good, breakfast is also available, there are many restaurants nearby, it should have been a good experience, but very depressed is the hotel booked in Ctrip in advance, but also paid the full amount, but because of Ctrip, the hotel I re-debited my credit card for two days (290💲). After unintentionally discovering and communicating with Ctrip twice, I said that I had communicated with the hotel and I would not charge any more. As a result, the hotel had to deduct the fee when checking out. After spending more than an hour of repeated communication, it was found that Ctrip’s problem was not communicated with the hotel. I paid almost 320💲 on the Internet; Ctrip paid only 200&# to the hotel. 128178;, so the hotel has to charge. Finally, I made a lot of calls before I contacted Ctrip, saying that I would pay for it first (70💲) and then return it to me! It’s an unforgettable experience. I hope that Ctrip will not happen again in the future. And I don't know when the hotel will return the credit card from the credit card deduction!
- JIAN
This was my first stay at this hotel, while I was in Omaha for a business trip. The room was really quite large, which a nice kitchen area, king size bed, a convertible couch, a desk area to work, a large bathroom with a very large stall shower, and a dressing area. I didn't get a chance to use any of the amenities, aside from the free hot breakfast in the morning (which was pretty good). There are plenty of dining options within a short walk of the hotel, but the hotel itself does not have a restaurant or room service. My biggest gripe about the hotel is that there is no room safe in the room. Given the size of the room, there are certainly plenty of places to put a room safe. My other complaint is that I was not informed that room-service only occur when you ask for it. When I didn't get room service the first day, I figured it was an oversight. When I didn't get it the second day, I asked at the front-desk and was told that I have to request it.