This is a very beautiful hotel, the gardens and pool areas are truly spectacular, however….. There is minimal service at the pools, it is difficult to get a drink and impossible to get any food or snacks which is a great shame as they could capitalise on this. Instead you are charged for changing your pool towel during the day €2 I believe which is pointless and only makes the customer angry at the meanness of such an expensive hotel. The pools are not heated - even the heated pool doesn’t feel heated. Although there are many restaurants they are not open every day - usually only one or two are open so it’s not quite the choice it appears. The quality of the food is poor and greatly overpriced. At the Italian restaurant the food was very poor except for the Mille Fueille dessert which was incredible - the pastry and the presentation were stunning. The main restaurant at the weekends is so overcrowded, it’s impossible to even get a pot of coffee as there are not enough staff. The room itself was the lowest available and perfect with a small garden. There wasn’t any milk for a cup of tea which would improve the stay for me anyway. I would like to say that one particular chap at the adult pool (at the bottom right of the gardens) he worked so hard all day keeping the beds, parasols and towels in order, keeping his customers happy - he was very conscientious about his job and really should be recognised for this. He worked Saturday and Sunday until around 4pm (that was 02/10/22) I would go back because the grounds and hotel in general are a treat for the eye but I would eat out elsewhere unless the prices are greatly reduced. Don’t be put off but be aware of a few faults which could be easily mended.
- Guest User
Asia gardens is a rare property to find in Spain. It's like a cruise but without the boat and the sea. Probably was designed to be an all-inclusive resort that now offers rooms with no board. The front desk personnel are very friendly and very helpful. We had no trouble checking in and our daughter room was changed because of noise without any type of problem. Also, we received a discount since our room was supposed to have a view but the trees have grown so much that they block the view completely. As many of this all inclusive places, the food is good at the buffet. They have specialty restaurants which provide a limited selection just like in a cruise. The gardens, pools and scenery is very nice. Gardens are manicured to perfection. Great for walks (weather permitting) rather than the gym. The bar is also a great place to have a drink; servers are very friendly and drinks are well served. It's close to Alicante which offers a great day for shopping and eating. Not a bad alternative for families. Not a cheap alternative either. If you're using the SPA services, be sure to book in advance. We tried to book when we arrived and even though the hotel was around 45% occupancy there were no sessions available for our arrival day neither next day.
- Guest User
