This is a quite new, well-maintained mini-resort hotel in the middle of nowhere, adjacent to a row of shanty food stalls (warungs), on a nice stretch of west-facing Lombok beach. It’s a solid hour and a half from Lombok airport and you’ll appreciate the airport transfer in a brand new vehicle, even if you’ll be struck by the juxtaposition (and perhaps engage in some self-reflection) as you look out the window at the island’s extensive poverty. The beach by the hotel is pleasant - though not “white sand”, as some have suggested. The sunsets are magnificent and a real highlight of the hotel. There was a particularly peaceful moment of total aesthetic perfection during one evening’s sunset that I absolutely treasured. The staff are all very friendly and highly attentive, with mixed levels of English. Generally enough for mutual understanding. The two minor gripes with the service are that: (a) a couple of things we’d asked about had to be followed up more than once before they materialised; and (b) food orders generally took forever to arrive. Neither issue was a big deal but, on the latter issue, I’m still mystified at how it can take 45 minutes for a meal to be brought out even on occasions when we were the only ones eating. The wifi was generally good throughout the hotel. The rooms - especially the ocean-facing rooms - are fantastic. I could happily have spent the week working away on the balcony, listening to the gentle waves and looking out over the water. The room is well-appointed, with a large, firm bed and a very pleasant private outdoor shower. It is usually serviced twice daily and the supplies of (essential) bottled water replenished. Be aware that, due to the proximity to a nearby mosque, you will likely be woken up each day (in our case at around 4.15am) by the amplified call to prayer from the local Muezzin. Not much you can do about that; you’re in Indonesia. The hotel pool is wonderful and the sun beds excellent and comfortable, though the muzak played through speakers by the beach and pool areas can be a bit much at times. The individual jacuzzis on the balcony of each room are a bit “extra” - probably a little unnecessary and over the top - but certainly not a negative. In short, the attractive marketing pictures are, indeed, a fair reflection of the hotel. In our case, we had a couple of massages included in our package and they were excellent. Kudos to the spa staff. We also booked two day trips through the hotel during our stay: - a snorkelling trip to the Gili Islands; and - a two-hour drive to a guided waterfall hike in the middle of the island, followed by a 90 minute drive to the large mosque in Mataram and another 45 minute drive to a coastal Hindu temple. The trips themselves were good but there were two issues with them. Firstly, they were bloody overpriced. 3.5 million rupiah for each trip was very expensive but we weren’t in the mood to shop around so we just went with it. Secondly, the hotel offered no
- Guest User
I have thought long and hard about writing this review as there are so many good points but also things that wouldn’t make us return or recommend the hotel. The hotel is set on a beautiful stretch of beach. The snorkelling isn’t great and there is a fair amount of rubbish that they try and stay on top of. There isn’t anything in walking distance so be prepared to eat all meals in the restaurant or get a 15 minute taxi ride. Although even using the grab app taxis wouldn’t come as too far out. The hotel are lucky to have a very talented chef. All meals we had were excellent. The complimentary cocktail and canapés were appreciated and the view from the restaurant is lovely. Although we paid the most for any dinner we had throughout our whole trip from Bali and Gilli. The spa again is equal to western cost so we didn’t use it. The rooms. Very well throughout and designed. You can’t fault them. Although every room has a jacuzzi on the balcony. We personally don’t like them and when you have the sea, a beautiful pool do you really need one? The noise of people walking around above us was annoying, especially as there were only four rooms occupied so they could have put us in a room with no one above us. The occupancy of the hotel was very low. Staff told us the day we were leaving they had zero guests. This makes for a lovely quiet hotel but with no sole and atmosphere. It is very expensive to stay here by Indonesian standards. I feel they should have made the rooms at the back less luxurious without a jacuzzi and cheaper to gain more custom. The staff. All very friendly and go over and above. The General Manager was entertaining a friend during our time there and his attention was very much there. We had one hello but no conversation. In business with such low guests surely you would make the effort to engage. My only other worry is the staff were going round one evening the geckos which I find unacceptable. This hotel has priced it self out of the market in Lombok. But for the local staff I hope it survives
- Wander36082087175
