Rooms Madison Map, Address, Transportation & Nearest Stations and Airport

Excellent restaurant the meal quality and presentations beautiful and the attention to the guest makes the best place to eat in Zagreb. The Restaurant Capitan did an excellent recommendation of of the menu main dishes. I ask for soup as entrance. was pumpkin cream made with 3 different kind of pumpkins and on the top roasted pumpkins seeds, delicious. We ate Octb. 9 at 7pm. The Captain was extremely courteous as well the waitress. This hotel also have a breakfast Buffett.

As soon as we arrived the hotel. We were greeted by a friendly staff . We arrived early and they could manage to early check in for us . We need to wait for around half hour to have a room ready. We got a offer for coffee while we were waiting. From checked in to checked out , we had all friendly and professional staffs to help us . They recommended a few wonderful restaurants that the foods were delicious . Room is big and very good lighting . Room is clean and good house keeping . My husband had a few visits to a the bar and cigar lounge , he said was good . I had a massage with a Thai lady and enjoyed so much .

We were so looking forward to spending our last night in Croatia at this historic hotel. Upon arrival, we were greeted right away by the concierge, who took our bags and shown to a seat for checking in. Surprisingly, the young girl at reception was abrupt and indifferent, while we did notice that all the other reception clerks were engaged and friendly. We had booked a Superior King Room, and requested an upper floor with a view, but were disappointed to be given a 2nd floor interior room. That said, we certainly understand that not all room requests can be accommodated and the room was quite lovely. Unfortunately, however, there was a wedding reception in the hotel's ballroom that evening, which our room overlooked, and the dance music continued into the early hours of the morning, 3:30am. Other than getting very little sleep that night the room was beautiful, with a large washroom, and a king bed with comfortable pillows. We appreciated the thoughtful addition of glasses (beer, champagne and wine) and a corkscrew. The location was perfect for visiting the charming old town of Zagreb, and we enjoyed a drink at the bar as well as coffee on the lovely terrace the following morning. We didn't have time for breakfast, but it looked wonderful. Our checkout was a much more pleasant experience, with a very friendly reception clerk. I would recommend to anyone wishing to stay at this hotel to ask about events booked in the ballroom, or to insist on an outside view room. Note that we stayed on a Saturday, which would typically be the night for wedding receptions.

Good location, right on the side of the square! No breakfast, no kitchen, no toiletries, no slippers, no parking, it took a long time to find the hotel by car! The nearest paid parking lot is 10 minutes walk and 10 euros a night! The facilities are more general, the water heater can only be rushed by two people, and the third person has to wait for a long time! very inconvenient! Ctrip's service is too bad, communication is not timely, and understanding ability is seriously problematic! Never go abroad to book a hotel on Ctrip!

From even before the moment I arrived at this property, I was well looked after. Transfer from the airport to hotel was taken care of and perfect. Check in easy. View lovely. Housekeeping accommodating. Wonderful Malin+Goetz products, along with bedside lavender balm. And the pillows! Evening service (water and a chocolate) delivered with a smile. Restaurant and bar staff so lovely and all with great memories of what you had and may want again. Room service timely. Everyone here has a welcoming smile. This hotel also benefits from a great location. Fitness/pool with perfect early-morning and late-day hours (until 10:30) are a big help to guests who are busy during business hours. Have felt well looked after and will return.

We tried different accommodations in Zagreb, but we liked the newly opened art'otel Zagreb the best. It has a great, enveloping atmosphere, also thanks to the friendliness, competence and presence of the staff. A successful design concept - a sophisticated mix of design and art - consistently runs through the entire hotel. Also the rooms and bathrooms (!). Simply great! The rich and fresh breakfast buffet, supplemented by an extra menu, is well prepared and really delicious. For relaxation there is a spa area with sauna and pool (which we used several times) and the bar. Everything is super clean and well maintained. Coming soon there will also be a promising restaurant and a rooftop bar with views of Zagreb. We're already looking forward to the next time!

The room is too small and everything else is very good. Especially good is the blue cheese for breakfast. The facilities are too old, I wanted to make a call with a landline, but I really didn't make the call. The price/performance ratio is slightly lower. The location is very good, you can walk to the classic scenic spots of Sagreb