Casa Arca was the perfect place for us to stay for our friend’s wedding. The staff were amazing and extremely attentive. They helped book us transport to and from the airport, answered any questions we had and were more attentive and friendly than any property I’ve stayed at in recent years. The hotel location is perfect for exploring the city and walking pretty much everywhere. The food at the hotel was fantastic. We had many meals in San Miguel and the breakfast and dinner options at the hotel were up there in quality, presentation, and portion size. We loved everything we ate. The last thing to cover are the beds. The bed was extremely comfortable and we slept so well every night. I think their bed tops any high end hotel bed we’ve experienced. I would highly recommend staying at this property and we will not hesitate to book again if we are in San Miguel De Allende!
Pros: the rooms are very clean, comfortable, chic. Amenities are amazing and the room is very sound proof due to double sound proofing doors. Great location in the center. Cons: the 'standard' rooms are all on the main floor and their windows only face a small courtyard so felt (to me) a bit claustrophobic and not worth the money. Also, if staying there and wanting to use the pool you have to trek through the restaurant to reach it. If you can afford one of the rooms on the upper level I would definitely recommend that-and try to avoid one looking onto the pool with little privacy. The pool and restaurant were very sleepy, and it wasn't always easy to get service by the pool. When asking to change my room on the first floor I waited for an hour to go through the back and forth of finally getting a nicer room with a window (which was kind-though I felt like I was on the phone with Comcast-the longer you stay on the line the better the deal!) When I checked back online that next morning, the room I was in was now actually listed for the same price as the room I was originally booked in. For the money, I would have gone elsewhere!
