Pestana Royal Premium All Inclusive Ocean & Spa Resort Map, Address, Transportation & Nearest Stations and Airport

The breakfast is very good, suitable for children, the location of the hotel is impeccable, it can be said that the best. Recommended by British friends, the price is more expensive than other hotels. I didn't feel anything special when I looked at the website pictures, but I still believe in my friends and I booked them. Check-in is at night, from the front desk reception to the lead to the room to experience the professional, enthusiastic and meticulous service of the hotel staff. Needless to mention the room, there is a hotel manager's personal welcome speech, service introduction box, postcard, welcome dessert... Feel the bay's breeze night view on the balcony, drink some red wine, great. After a long-distance flight, take a shower in the classic and elegant bathtub, sweet as a dream. At 7 o'clock in the morning, the sun has not come out, greet a new day in the heated swimming pool in Jingyi. If you like sea water, you can swim in two seawater swimming pools, especially the unique piscina pool on the beach, let you let go of your imagination. Breakfast is a surprise. Every meal is carefully prepared, with a wide selection of ingredients, a wide variety of foods, and a lot of local specialties. The tableware is exquisite, and you can enjoy the feeling of the rising sun. The breakfast manager is great, remembering the name of each guest and feeling warm. The garden of the hotel, as a gardening professional, can only Wow, linger on, can't bear to leave, look at the picture... Finally, special thanks to Joana, your professional enthusiasm, so that every guest will come back again again again

Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…

Unbeatable location in old town Funchal, within easy walk to the cathedral area, harbour, market and cable car station. Good connections with city & island-wide buses too. I had a Superior room with great views, though barking dogs were heard occasionally at night. Breakfast had one of the best fruit buffet spreads I've seen in a hotel and good continental selection. Pool was not crowded though small, rooftop bar was pricey. Front desk reception on arrival seemed a little cold but they proved to be very helpful for the rest of the stay, with restaurant and transport recommendations. In all, a high standard hotel, though hotel prices in Madeira generally are pushing the limits on value.

The hotel that left a deep impression will have a chance to come back. The hotel is in a great location, close to the edge of the cliff. Invincible sea view. All kinds of swimming pools are suspended on the edge of the cliff at different heights. There are sea water, natural water temperature and heated water temperature, which enjoy great value. There are 2 large restaurants, and the rest of the outdoor restaurants, bars, and salons are so many that they have stayed for a few days and have not found out. The big restaurant buffet has a cabaret show in the evening, and the male and female singers play piano. There are tabloids in the hotel, 6 languages, English and American languages, and there are American and British versions. Service staff gentlemanly, friendly and friendly. Different restaurants with a variety of flavors to choose from.

Visited the Pestana Royal in April for a week. We are aware of the area in Funchal as having stopped at the Pestana Grand in the past and had decided to try the all inclusive Royal this time. An excellent holiday. The room had a sea view and was clean, well equipped with fridge, microwave and usual tea and coffee/ kettle . The buffet meals were constantly good with plenty of choice, specially of fish dishes and the wine included in the package was also good. The hotel grounds were well kept, the heated outdoor pool well used and the indoor pool and gym area good. Uniquely for the area , the hotel has a lift down to the promenade, and there is a twice daily free shuttle bus into and from Funchal although the hotel is on the regular bus route and the trip into town is only 1.90 Euro Finally the staff were excellent. The room service staff friendly, reception very efficient and the restaurant staff both friendly and efficient, with everyone having a very good command of English. We will definitely return.