4.6/5Outstanding63 Reviews
Mykonos|1.07km from city center
We spent 7 nights at Tagoo Hotel, in October 2024. We received a warm welcome and got shown to our room, which was very nice with a sea view. The room clean and serviced every day. Both cleaners were lovely and very friendly, we enjoyed chatting to them. Breakfast by the pool certainly was with a view, we loved the setting. The method of ticking options from a list was somewhat unconventional, but we did get used to it. Both members of bar staff offered good customer service and made an effort to talk to us and get to know us, which was great. There was an interesting selection of items for breakfast, however, the cooked items, such as the sausages and eggs etc were all slightly bland. We were hoping for better quality. One morning during the week, Kate was in charge of breakfast service, and unfortunately the customer service very much suffered. It seemed like she did not want to be there, no smiles, we felt like an inconvenience. At one point, a cat wondered near our table and as we dared to reach down to him, Kate shouted at us, with a stern NO, and grabbed the cat away. This could have been done in a much friendlier way, asking us politely not to pet the cat. We felt like we were told off by a headmistress! However, the majority of the staff offered great customer service. The pool area was kept clean, and we always managed to get a sunbed, whatever time of the day it was. The uphill walk back from town can be slightly strenuous for anyone with mobility issues. Something like a golf cart service to and from town would be a really useful addition. If Mykonos prices were more reasonable, we would probably return, however, a lot of meals and activities were out of our price range. The best features of the hotel are the friendly service provided by Agi, and the view, especially at sunset.
