Firstly, no phone in our room (for contact with reception). I had to call from my mobile and after asking, they were going to send a phone up to us - it never arrived. I asked if there was any room service, to be told no! I noticed there were dirty plates of food left outside doorways in the corridor - they were there for the whole of our stay - 2 days - complete with flies. Upon checkin, we agreed that we didnt need housekeeping for our 2 day stay but were informed that we would get fresh towels - these never turned up. The Bar fridge is ridiculously small. Told there was a mini bar - but no there wasnt. The floors in our room clearly had not been vacuumed, with bits of rubbish and crumbs still there. After paying over $700 for two nights, we were certainly left wondering about value for money. We were there for our son's wedding so were very excited to spend time with family. Unfortunately we left feeling very, very disappointed with the accommodation.
- Guest User
To be honest, the executive suite did not surprise me too much
Compared to the suite I lived in before, no matter the size or layout, it is not amazing
The bathtub is good, it can be used as a spa, but the exhaust air in the bathroom does not work, which makes it more stuffy and breathless...
The only thing is that its balcony is facing a water pool and it is a large golf course! The scenery is really awesome! In addition, towards the east, the sunrise in the morning is also a praise! The upper right corner of the balcony where I live is actually a bird’s nest haha, very cute bird
- 死神之泪